100% CORRECT.
Supplier Management Answer - SRM involves taking care of the most
important suppliers. It also includes the overall management and strategic
decision making that goes into a company's purchasing strategy
Types of Supplier Relationships Answer - Transactional/Arms-length
Collaborative/Strategic Alliance
Supply Strategy Phases Answer - Phase one: Classification- strategic,
bottleneck, non-critical, leverage
Phase Two: Market Analysis:-Assess supplier strength as well as company
strength. Asses things like availability of product in terms of both quality and
quantity.
Phase Three: Strategic Positioning- Identify areas of opportunity or
vulnerability assess supply risks, and derive basic strategies by placing items
from phase one into the purchasing portfolio matrix
Phase Four: Action Plans - Company explores scenarios and lays out plans for
securing long-term supply and for exploiting short-term opportunities
· SRM steps Answer - Supplier segmentation: Map suppliers against
profitability and risk exposure
Supplier Strategy Development: Distribute internal resources and plans to meet
business needs
Supplier Strategy Execution
, · Kraljic's matrix Answer - Leverage Items
Non-Critical Items
Strategic Items
Bottleneck Items
Service Supply Chain Answer - customer input > action > service output
Direct Interaction Answer - person to person interaction
Surrogate Interaction Answer - acting on another entity's resources (car in
carwash)
Independent Processing Answer - entity is acting on resources owned and
controlled by that same entity
provider installs purchased car wash equipment himself
PCN regions Answer - 1. Direct Interaction
2. Surrogate Interaction
3. Independent Processing
PCN strategic implications Answer - Offers better economies of Scale and
opportunity for customization.
Components of operations Answer - Inputs, Transformation Process, and
outputs
Important aspect: minimizing the environmental impact of waste over the
entire life cycle of their products, up to the point of final disposal