Human Communication in Society Chapter 7
Questions and Answers (100% Correct Answers)
listening
Ans: process of receiving, construction meaning from, and responding to spoken
and/or nonverbal messages
sensing
Ans: referred to as "hearing"; when listeners pick up the sound waves directed
towards them
understanding
Ans: interpreting the messages associated with sounds or what the sounds mean
remembering
Ans: the memory not only reproduces what was heard, but also reconstructs the
message (a process that often changes its meaning)
evaluating
Ans: assessing your reaction to a message
responding
Ans: showing others how you regard their message
listening style
Ans: set of attitudes, beliefs, and predispositions about the how, where, when, who,
and what of the information receiving and encoding process
action-oriented
Ans: listening style that reflects a preference for error-free and well-organized
speaking
informational listening
Ans: listening skills that are useful in situations requiring attention to content
content-oriented
Ans: listening style that reflects an interest in detailed and complex information,
simply for the content itself
critical-listening
Ans: listening skills that are useful in a wide variety of situations, particularly those
involving persuasive speaking