1 Inquire through: | Professional | Confidential Support
Human Communication in Society Chapter 6
Questions and Answers (100% Correct Answers)
nonverbal communication
Ans: nonverbal behavior that has symbolic meaning
nonverbal behavior
Ans: all the nonverbal actions people perform
Mehrabian study
Ans: proved that meaning is not limited to the verbal elements of a message and
that style, expression, tone, facial expression, and body language often contribute to
meaning
90% Rule
Ans: Mehrabian study concluded that of communication: 55% is visual (facial
expressions), 38% is vocal (tone & rate), and 7% is verbal (words); however this only
applies when the communicator is talking about feelings or attitudes
nonverbal codes
Ans: distinct, organized means of expression that consists of symbols and rules
their use
kinesics
Ans: nonverbal communication sent by the body, including gestures, posture,
movement, facial expressions, and eye behavior
gestures
Ans: nonverbal communication made with part of the body, including actions such
as pointing, waving, or holding up a hand to direct people's attention
illustrators
Ans: signals that accompany speech to clarify or emphasize the verbal messages
emblems
Ans: gestures that stand for a specific verbal meaning
adaptors
Ans: gestures used to manage emotions
regulators
Ans: gestures used to control conversation
immediacy
Ans: how close or involved people appear to be with each other
Human Communication in Society Chapter 6
Questions and Answers (100% Correct Answers)
nonverbal communication
Ans: nonverbal behavior that has symbolic meaning
nonverbal behavior
Ans: all the nonverbal actions people perform
Mehrabian study
Ans: proved that meaning is not limited to the verbal elements of a message and
that style, expression, tone, facial expression, and body language often contribute to
meaning
90% Rule
Ans: Mehrabian study concluded that of communication: 55% is visual (facial
expressions), 38% is vocal (tone & rate), and 7% is verbal (words); however this only
applies when the communicator is talking about feelings or attitudes
nonverbal codes
Ans: distinct, organized means of expression that consists of symbols and rules
their use
kinesics
Ans: nonverbal communication sent by the body, including gestures, posture,
movement, facial expressions, and eye behavior
gestures
Ans: nonverbal communication made with part of the body, including actions such
as pointing, waving, or holding up a hand to direct people's attention
illustrators
Ans: signals that accompany speech to clarify or emphasize the verbal messages
emblems
Ans: gestures that stand for a specific verbal meaning
adaptors
Ans: gestures used to manage emotions
regulators
Ans: gestures used to control conversation
immediacy
Ans: how close or involved people appear to be with each other
