CAPSTONE HRM 6698 QUESTIONS WITH VERIFIED
ACCURATE ANSWERS
Strategic Management - Answers - the processes and activities used to formulate HR
objectives, practices, and policies to meet the short and long-range organizational
needs and opportunities, to guide and lead the change process and to evaluate HR's
contributions to organizational effectiveness.
Workforce Planning and Employment - Answers - the process of planning, developing,
implementing, administering and performing ongoing evaluation of recruiting, hiring,
orientation and organizational exit, to ensure that the workforce will meet the
organization's goals and objectives.
Human Resource Development - Answers - the processes of ensuring that the skills,
knowledge, abilities, and performance of the workforce meet current and future
organizational and individual needs through developing, implementing and evaluating
activities and programs addressing employee training and development, change and
performance management and the unique needs of particular employee groups.
Compensation and Benefits - Answers - the processes of analyzing, developing,
implementing, administering, and performing ongoing evaluation of a total
compensation and benefits system for all employee groups consistent with human
resource management goals.
Employee and Labor Relations - Answers - the processes of analyzing, developing,
implementing, administering and performing ongoing evaluation of the workplace
relationship between employer and employee (including collective bargaining process
and union relationships), in order to maintain effective relationships and working
conditions that balance the employer's needs with the employees' rights in support of
the organizations strategic objectives.
Occupational Health, Safety and Security - Answers - The processes of analyzing,
developing, implementing, administering and performing ongoing evaluation of
programs, practices and services to promote the physical and mental well-being of
individuals in the workplace and to protect individuals and the workplace from unsafe
acts, unsafe working conditions and violence.
What is the study of employee relations? - Answers - Managing the relationship of
employees with the organization and each other
What aspects of the workplace are impacted by employee relations? - Answers - -
Organizational Culture
, -Conflict resolutions and workplace investigations
-Employee discipline and engagement
What are the core concepts of employee relations? - Answers - Fairness and
consistency, effective communication; documentation
Organizational culture consists of - Answers - Shared values and assumptions of. how
members will behave
Organizational benefits of engaged employees? - Answers - Loyalty
Motivation
Improved organizational performance
What is the relationship between employee engagement and satisfaction? - Answers -
Engagement is about being interested in the work; satisfaction is about being happy in
the job
Which factors impact employee engagement and productivity? - Answers - Teamwork,
trust, and information sharing
Management support for the employee and effective communication
Common goals and vision
Conflict in organizations is often a result of - Answers - Conflicting interests
Unclear expectations
Poor communication
What is the purpose of a workplace investigation? - Answers - To establish the facts of
the situation
What is the first step in minimizing employee discipline issues? - Answers - Ensure
expectations are clearly communicated
OSHA - Answers - Occupational Safety and Health Administration- The Act largely
addresses employer liability for on-the-job injuries and occupationally acquired
diseases.
Civil Rights Act of 1866 - Answers - This law literally gave all citizens the right to enter
into contracts as "white citizens." Congress's intent in passing this law was to ensure
that the former slaves enjoyed freedom in their lives and were able to obtain gainful
employment on an equal basis with Caucasians.
ACCURATE ANSWERS
Strategic Management - Answers - the processes and activities used to formulate HR
objectives, practices, and policies to meet the short and long-range organizational
needs and opportunities, to guide and lead the change process and to evaluate HR's
contributions to organizational effectiveness.
Workforce Planning and Employment - Answers - the process of planning, developing,
implementing, administering and performing ongoing evaluation of recruiting, hiring,
orientation and organizational exit, to ensure that the workforce will meet the
organization's goals and objectives.
Human Resource Development - Answers - the processes of ensuring that the skills,
knowledge, abilities, and performance of the workforce meet current and future
organizational and individual needs through developing, implementing and evaluating
activities and programs addressing employee training and development, change and
performance management and the unique needs of particular employee groups.
Compensation and Benefits - Answers - the processes of analyzing, developing,
implementing, administering, and performing ongoing evaluation of a total
compensation and benefits system for all employee groups consistent with human
resource management goals.
Employee and Labor Relations - Answers - the processes of analyzing, developing,
implementing, administering and performing ongoing evaluation of the workplace
relationship between employer and employee (including collective bargaining process
and union relationships), in order to maintain effective relationships and working
conditions that balance the employer's needs with the employees' rights in support of
the organizations strategic objectives.
Occupational Health, Safety and Security - Answers - The processes of analyzing,
developing, implementing, administering and performing ongoing evaluation of
programs, practices and services to promote the physical and mental well-being of
individuals in the workplace and to protect individuals and the workplace from unsafe
acts, unsafe working conditions and violence.
What is the study of employee relations? - Answers - Managing the relationship of
employees with the organization and each other
What aspects of the workplace are impacted by employee relations? - Answers - -
Organizational Culture
, -Conflict resolutions and workplace investigations
-Employee discipline and engagement
What are the core concepts of employee relations? - Answers - Fairness and
consistency, effective communication; documentation
Organizational culture consists of - Answers - Shared values and assumptions of. how
members will behave
Organizational benefits of engaged employees? - Answers - Loyalty
Motivation
Improved organizational performance
What is the relationship between employee engagement and satisfaction? - Answers -
Engagement is about being interested in the work; satisfaction is about being happy in
the job
Which factors impact employee engagement and productivity? - Answers - Teamwork,
trust, and information sharing
Management support for the employee and effective communication
Common goals and vision
Conflict in organizations is often a result of - Answers - Conflicting interests
Unclear expectations
Poor communication
What is the purpose of a workplace investigation? - Answers - To establish the facts of
the situation
What is the first step in minimizing employee discipline issues? - Answers - Ensure
expectations are clearly communicated
OSHA - Answers - Occupational Safety and Health Administration- The Act largely
addresses employer liability for on-the-job injuries and occupationally acquired
diseases.
Civil Rights Act of 1866 - Answers - This law literally gave all citizens the right to enter
into contracts as "white citizens." Congress's intent in passing this law was to ensure
that the former slaves enjoyed freedom in their lives and were able to obtain gainful
employment on an equal basis with Caucasians.
