HRM-6698 FINAL PRACTICE EXAM QUESTIONS WITH
VERIFIED ACCURATE ANSWERS
A survey of HR practitioners found that most performance appraisal systems focused on
- Answers - development and administrative purposes
The approach to measuring and managing performance that consists of techniques
requiring the rater to rank order individuals within a given work group is called the -
Answers - comparative approach
Which of the following is not a problem with comparative approaches to performance
management? - Answers - managers can still give high ratings to all employees
The performance management scales on which managers assign points to a list traits
are called - Answers - graphic rating scales
What approach to performance management tries to define desired actions to be
effective in the job? - Answers - the behavioral approach
What is a problem with attribute approaches to performance management? - Answers -
Different raters often provide very different ratings and rankings
In what type of system are annual goals established and passed down through the
organization? - Answers - management by objectives
Which of the following is the most objective performance measure? - Answers - number
of errors made
When managers are being evaluated, who are especially valuable sources of
information? - Answers - subordinates
To improve the performance feedback process, employers should not - Answers -
discuss every criticism of the employee
An in-basket exercise in an assessment center - Answers - is a simulation of the
administrative tasks of a manager and measures leadership, problem-solving and
administrative skills
The 360 degree feedback process - Answers - relies heavily on upward feedback from
subordinates and others
to be successful in their jobs, employees - Answers - all of the above
Most employee development occurs as a result of - Answers - job experiences
, A major assumption of using job experiences for development is that - Answers -
development occurs when there is a mismatch between the employees' skills and skills
required for the job
job rotation involves - Answers - giving employees job assignments in various functional
areas of the company
A potential problem with using job rotation for development is - Answers - employees
not receiving challenging assignments because they do not have enough time to
understand the work unit
Which of the following is not a benefit that proteges receive from a mentoring
relationship? - Answers - performance goals
All of the following relate to the glass ceiling but - Answers - research has found gender
differences in access to job experiences regarding creating change
Most attempts to measure job satisfaction rely on - Answers - self reports
Denise is very dissatisfied with her job situations, but she doesn't perceive any other
employment opportunities, so she stays and spends most the workday dreaming about
non-work matters. Which of the following withdrawal behaviors is she experiencing? -
Answers - Psychological withdrawal
Low job involvement and low organizational commitment are - Answers - examples of
psychological withdrawal
Employee assistance programs - Answers - are seldom cost effective and should be
constantly analyzed to determine their effectiveness
The two primary sets of people in the organization who affect an individual's job
satisfaction are - Answers - supervisors and coworkers
Pay satisfaction deals with all of the following except - Answers - intrinsic needs
Successful organizations are characterized by - Answers - all of the above
The process of adding and meaningfulness to a person's work is called - Answers - job
enrichment
Mary was recently told by upper management that they expected her to exercise more
authority and leadership in her work group. Just two days prior to that, her team told her
that while they appreciated the initiative she demonstrated, they expected her to be less
authoritative and more democratic in the future. The term that best describes what Mary
is experiencing is - Answers - role conflict
VERIFIED ACCURATE ANSWERS
A survey of HR practitioners found that most performance appraisal systems focused on
- Answers - development and administrative purposes
The approach to measuring and managing performance that consists of techniques
requiring the rater to rank order individuals within a given work group is called the -
Answers - comparative approach
Which of the following is not a problem with comparative approaches to performance
management? - Answers - managers can still give high ratings to all employees
The performance management scales on which managers assign points to a list traits
are called - Answers - graphic rating scales
What approach to performance management tries to define desired actions to be
effective in the job? - Answers - the behavioral approach
What is a problem with attribute approaches to performance management? - Answers -
Different raters often provide very different ratings and rankings
In what type of system are annual goals established and passed down through the
organization? - Answers - management by objectives
Which of the following is the most objective performance measure? - Answers - number
of errors made
When managers are being evaluated, who are especially valuable sources of
information? - Answers - subordinates
To improve the performance feedback process, employers should not - Answers -
discuss every criticism of the employee
An in-basket exercise in an assessment center - Answers - is a simulation of the
administrative tasks of a manager and measures leadership, problem-solving and
administrative skills
The 360 degree feedback process - Answers - relies heavily on upward feedback from
subordinates and others
to be successful in their jobs, employees - Answers - all of the above
Most employee development occurs as a result of - Answers - job experiences
, A major assumption of using job experiences for development is that - Answers -
development occurs when there is a mismatch between the employees' skills and skills
required for the job
job rotation involves - Answers - giving employees job assignments in various functional
areas of the company
A potential problem with using job rotation for development is - Answers - employees
not receiving challenging assignments because they do not have enough time to
understand the work unit
Which of the following is not a benefit that proteges receive from a mentoring
relationship? - Answers - performance goals
All of the following relate to the glass ceiling but - Answers - research has found gender
differences in access to job experiences regarding creating change
Most attempts to measure job satisfaction rely on - Answers - self reports
Denise is very dissatisfied with her job situations, but she doesn't perceive any other
employment opportunities, so she stays and spends most the workday dreaming about
non-work matters. Which of the following withdrawal behaviors is she experiencing? -
Answers - Psychological withdrawal
Low job involvement and low organizational commitment are - Answers - examples of
psychological withdrawal
Employee assistance programs - Answers - are seldom cost effective and should be
constantly analyzed to determine their effectiveness
The two primary sets of people in the organization who affect an individual's job
satisfaction are - Answers - supervisors and coworkers
Pay satisfaction deals with all of the following except - Answers - intrinsic needs
Successful organizations are characterized by - Answers - all of the above
The process of adding and meaningfulness to a person's work is called - Answers - job
enrichment
Mary was recently told by upper management that they expected her to exercise more
authority and leadership in her work group. Just two days prior to that, her team told her
that while they appreciated the initiative she demonstrated, they expected her to be less
authoritative and more democratic in the future. The term that best describes what Mary
is experiencing is - Answers - role conflict
