HRM 6698 QUESTIONS WITH VERIFIED ACCURATE
ANSWERS
The approach to measuring and managing performance that consists of techniques
requiring the rater to rank order individuals within a given work - Answers - Comparative
approach
Performance appraisal: Trait Approach - Answers - raters evaluate each employee traits
or characteristics.
A survey of HR practitioners found that most performance appraisal systems focused on
- Answers - developmental and administrative purposes.
The performance management scales on which managers assign points to a list of traits
are called - Answers - graphic rating scales.
What approach to performance management tries to define desired actions to be
effective in the job? - Answers - The behavioral approach
In what type of system are annual goals established and passed down through the
organization? - Answers - Management by objectives
defined benefit plan - Answers - pension plan that guarantees a specified level of
retirement income
defined contribution plan - Answers - Employees have option to make regular
contributions to separate accounts in their names based on formulas
Maslow Hierarchy of Needs Theory - Answers - Theory of motivation based on unmet
human needs
Herzberg's Two-Factor Theory - Answers - proposed that work satisfaction and
dissatisfaction arise from two different factors - work satisfaction from so-called
motivating factors and work dissatisfaction from so-called hygiene factors
Hygiene factors - Answers - factors that eliminate job dissatisfaction but don't motivate -
intrinsic motivators
Job evaluation - Answers - Systematically recognizes differences in the relative worth
among a set of jobs and establishes pay differentials accordingly.
compensable factors - Answers - The characteristics of jobs that an organization values
and chooses to pay for.
, Universal Compensable Factors - Answers - Skill, effort, responsibility, and working
conditions; virtually every job contains thee four factors.
Wage Structure: Pay Grades - Answers - Groups of jobs determined by job evaluation
to be approximately equal in difficulty or importance
Wage Structure: Pay Ranges - Answers - Represent span of possible pay rates for each
pay grade
Team-based incentive plans: Scanlon Plan - Answers - Specific type of gain sharing
program that emphasizes employee involvement
Miles and Snow Prospector - Answers - highly innovative firm that is constantly seeking
out new markets and new opportunities and is oriented toward growth and risk taking
Miles and Snow: Analyzer - Answers - maintains market share and seeks to be
innovative, although usually not as innovative as an organization that uses a prospector
strategy. Most large companies fall into the third category, because they want both to
protect their base of operations and to create new market opportunities
Miles and Snow: Defender - Answers - concentrates on protecting its current markets,
maintaining stable growth, and serving its current customers
Miles and Snow: Reactor - Answers - has no consistent strategic approach; it drifts with
environmental events, reacting to but failing to anticipate or influence those events.
Union Shop - Answers - A provision found in some collective bargaining agreements
requiring all employees of a business to join the union within a short period, usually 30
days, and to remain members as a condition of employment.
Agency Shop - Answers - company in which employees are not required to join the
union, but must pay union dues
Kirkpatrick Four-Level Evaluation - Answers - Reaction, Learning, Job Behavior, and
Results
Kirkpatrick Four-Level Evaluation: Reaction - Answers - Did Trainees like the program
and FEEL is was valuable. Focus is on trainees perceptions about program and its
effectiveness.
Kirkpatrick Four-Level Evaluation: Learning - Answers - Did trainees LEARN HRD
objectives.
Kirkpatrick Four-Level Evaluation: Behavior - Answers - Does trainee USE what was
learned in training on the job.
ANSWERS
The approach to measuring and managing performance that consists of techniques
requiring the rater to rank order individuals within a given work - Answers - Comparative
approach
Performance appraisal: Trait Approach - Answers - raters evaluate each employee traits
or characteristics.
A survey of HR practitioners found that most performance appraisal systems focused on
- Answers - developmental and administrative purposes.
The performance management scales on which managers assign points to a list of traits
are called - Answers - graphic rating scales.
What approach to performance management tries to define desired actions to be
effective in the job? - Answers - The behavioral approach
In what type of system are annual goals established and passed down through the
organization? - Answers - Management by objectives
defined benefit plan - Answers - pension plan that guarantees a specified level of
retirement income
defined contribution plan - Answers - Employees have option to make regular
contributions to separate accounts in their names based on formulas
Maslow Hierarchy of Needs Theory - Answers - Theory of motivation based on unmet
human needs
Herzberg's Two-Factor Theory - Answers - proposed that work satisfaction and
dissatisfaction arise from two different factors - work satisfaction from so-called
motivating factors and work dissatisfaction from so-called hygiene factors
Hygiene factors - Answers - factors that eliminate job dissatisfaction but don't motivate -
intrinsic motivators
Job evaluation - Answers - Systematically recognizes differences in the relative worth
among a set of jobs and establishes pay differentials accordingly.
compensable factors - Answers - The characteristics of jobs that an organization values
and chooses to pay for.
, Universal Compensable Factors - Answers - Skill, effort, responsibility, and working
conditions; virtually every job contains thee four factors.
Wage Structure: Pay Grades - Answers - Groups of jobs determined by job evaluation
to be approximately equal in difficulty or importance
Wage Structure: Pay Ranges - Answers - Represent span of possible pay rates for each
pay grade
Team-based incentive plans: Scanlon Plan - Answers - Specific type of gain sharing
program that emphasizes employee involvement
Miles and Snow Prospector - Answers - highly innovative firm that is constantly seeking
out new markets and new opportunities and is oriented toward growth and risk taking
Miles and Snow: Analyzer - Answers - maintains market share and seeks to be
innovative, although usually not as innovative as an organization that uses a prospector
strategy. Most large companies fall into the third category, because they want both to
protect their base of operations and to create new market opportunities
Miles and Snow: Defender - Answers - concentrates on protecting its current markets,
maintaining stable growth, and serving its current customers
Miles and Snow: Reactor - Answers - has no consistent strategic approach; it drifts with
environmental events, reacting to but failing to anticipate or influence those events.
Union Shop - Answers - A provision found in some collective bargaining agreements
requiring all employees of a business to join the union within a short period, usually 30
days, and to remain members as a condition of employment.
Agency Shop - Answers - company in which employees are not required to join the
union, but must pay union dues
Kirkpatrick Four-Level Evaluation - Answers - Reaction, Learning, Job Behavior, and
Results
Kirkpatrick Four-Level Evaluation: Reaction - Answers - Did Trainees like the program
and FEEL is was valuable. Focus is on trainees perceptions about program and its
effectiveness.
Kirkpatrick Four-Level Evaluation: Learning - Answers - Did trainees LEARN HRD
objectives.
Kirkpatrick Four-Level Evaluation: Behavior - Answers - Does trainee USE what was
learned in training on the job.
