WGU C715 Pre-Assessment Organizational
Behavior Questions and Correct Answers /
C715 Rea, Exams of Business Economics
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differentiates between work groups and work teams? - ANSWER//Work teams
generate a potential for an organization to generate greater outputs with no
increase in inputs, while work groups cannot perform this function (pg 309
exhibit 10-1) Teams have ___ and a groups have _____ - ANSWER//synergy
and individual efforts What is true regarding self-managed work teams? -
ANSWER//Supervisory positions take on decreased importance (page 310)
People scoring high on ________ are valuable in teams because they're good
at backing up fellow team members and at sensing when their support is truly
needed. A) conscientiousness B) positivity C) emotional stability D)
agreeableness E) openness to experience - ANSWER//conscientiousness
What is true about the size of teams? - ANSWER//When teams have excess
members, cohesiveness declines. What is most likely to increase team
efficacy? - ANSWER//Helping the team achieve small successes. What must
be avoided if one wants to create and maintain an effective team? -
ANSWER//Relationship conflicts What is organizational culture? -
ANSWER//A system of shared meaning held by members that distinguishes
the organization from other organizations What are the 7 characteristics of an
organization's culture? - ANSWER//innovation and risk taking, attention to
detail, outcome orientation, people orientation, team orientation,
aggressiveness and stability. What are core cultures? - ANSWER//The
primary or dominant values that are accepted throughout the organization.
What is strong culture in an organization? - ANSWER//A culture in which the
core values are intensely held and widely shared. What is a formalization? -
ANSWER//The presence of rules and regulations governing how people in the
organization interact (formalization means rules). Team spirit is connected to?
- ANSWER//organizational climate When can an organizational culture be a
liability? - ANSWER//when the organization needs change (institutionalization,
barrier to change, barrier to diversity, barrier to acquisitions and mergers)
Who are the ultimate source of culture creation? - ANSWER//founders What 3
steps are in the socialization process in an organization? -
ANSWER//prearrival (what you know before joining the organization),
encounter (what you thought the job would be and what it actually is), and
metamorphosis (changing stage - adjust to the organization). How is culture
transmitted in an organization? - ANSWER//stories, rituals, material symbols,
and language How to create an ethical culture in an organization? -
ANSWER//high in risk tolerance, low to moderate in aggressiveness, and
focuses on means as well as outcomes. How do you create a positive
organizational culture? - ANSWER//building on employee strengths, rewards
more than it punishes, emphasizes individual vitality and growth. Culture is
, most likely to be a liability when? - ANSWER//The environment is dynamic
(fast moving, rapid change). Top management has a major impact on the
organization's culture by? - ANSWER//establishing norms that filter down
through the organization (norms about how much freedom employees have,
who gets raises, praises, fired, etc.) What is leadership? - ANSWER//The
ability to influence a group toward the achievement of a vision or set of goals.
What are trait theories of leadership? - ANSWER//These theories consider
personal qualities and characteristics that differentiate leaders from non-
leaders. What are behavioral theories of leadership? - ANSWER//Structure
and interpersonal relationships (getting to know the employees) What is
transactional leaderhip? - ANSWER//Goal-oriented - leaders who look to get
followers to have established goals. What is transformational leadership? -
ANSWER//Are agents of change. They inspire followers to become motivated
to work towards organizational goals rather than personal gain. What is a
charismatic leadership? - ANSWER//Charismatic leaders are heroic, dominant
and exceptionally self-confident, and they have a strong conviction in the
moral righteousness of their beliefs (heroic, articulate vision, personal risk,
unconventional behavior. They strive to create an aura of competence and
success and communicate high expectations for and confidence in followers)
What are contingency theories? - ANSWER//Theories that are situational -
what succeeds in one situation might not succeed in another (Fielders -
leadership styles are fixed, the rest - not fixed). What is authentic leadership?
- ANSWER//Promote trust, know who they are, open, candid. What is the
difference between substitutes and neutralizers in leadership? -
ANSWER//Substitutes - Attributes, such as experience and training, that can
replace the need for a leader's support or ability to create structure.
Neutralizers - Attributes that make it impossible for leader behavior to make
any difference to follower outcomes. Trait theories of leadership focus on? -
ANSWER//The personal qualities and characteristics that differentiate leaders
from nonleaders. Of the Big Five personality traits, which is identified as the
most important trait of leaders? - ANSWER//Extraversion What is the
situational leadership theory? - ANSWER//A situational theory that focuses on
followers' readiness to do what they are told to do (follow through with their
tasks). What is laisez faire leadership? - ANSWER//A leader who basically
does nothing. What is the LMX theory? - ANSWER//People who are
"teacher's pets" and do whatever they are told. What is path-goal leadership
theory? - ANSWER//That leaders can change depending on the situation.
Transformational leaders enhance performance of employees by? -
ANSWER//building consensus among employees The primary quality
produced by authentic leadership is ? - ANSWER//trust What are the four
different management functions? - ANSWER//Planning, organizing, leading,
controlling What is a liaison? - ANSWER//Maintains a network of contacts.
What are the three types of management skills? - ANSWER//technical, human,
conceptual According to Fred Luthans and his associates, managers involved
in traditional management activities undertook which of the following tasks? A)
motivating B) socializing C) decision making D) training E) politicking -
ANSWER//decision making What is true about leadership? - ANSWER//It
focuses on downward influence on followers. What are the five bases of
power? - ANSWER//active, expert, referent, reward, coercive (414,415) What
is the only effective tactic across organizational levels? - ANSWER//rational
Behavior Questions and Correct Answers /
C715 Rea, Exams of Business Economics
Exam Complete Questions And Correct
Detailed Answers (Verified Answers)
|Already Graded A+||Brand New Version!!
differentiates between work groups and work teams? - ANSWER//Work teams
generate a potential for an organization to generate greater outputs with no
increase in inputs, while work groups cannot perform this function (pg 309
exhibit 10-1) Teams have ___ and a groups have _____ - ANSWER//synergy
and individual efforts What is true regarding self-managed work teams? -
ANSWER//Supervisory positions take on decreased importance (page 310)
People scoring high on ________ are valuable in teams because they're good
at backing up fellow team members and at sensing when their support is truly
needed. A) conscientiousness B) positivity C) emotional stability D)
agreeableness E) openness to experience - ANSWER//conscientiousness
What is true about the size of teams? - ANSWER//When teams have excess
members, cohesiveness declines. What is most likely to increase team
efficacy? - ANSWER//Helping the team achieve small successes. What must
be avoided if one wants to create and maintain an effective team? -
ANSWER//Relationship conflicts What is organizational culture? -
ANSWER//A system of shared meaning held by members that distinguishes
the organization from other organizations What are the 7 characteristics of an
organization's culture? - ANSWER//innovation and risk taking, attention to
detail, outcome orientation, people orientation, team orientation,
aggressiveness and stability. What are core cultures? - ANSWER//The
primary or dominant values that are accepted throughout the organization.
What is strong culture in an organization? - ANSWER//A culture in which the
core values are intensely held and widely shared. What is a formalization? -
ANSWER//The presence of rules and regulations governing how people in the
organization interact (formalization means rules). Team spirit is connected to?
- ANSWER//organizational climate When can an organizational culture be a
liability? - ANSWER//when the organization needs change (institutionalization,
barrier to change, barrier to diversity, barrier to acquisitions and mergers)
Who are the ultimate source of culture creation? - ANSWER//founders What 3
steps are in the socialization process in an organization? -
ANSWER//prearrival (what you know before joining the organization),
encounter (what you thought the job would be and what it actually is), and
metamorphosis (changing stage - adjust to the organization). How is culture
transmitted in an organization? - ANSWER//stories, rituals, material symbols,
and language How to create an ethical culture in an organization? -
ANSWER//high in risk tolerance, low to moderate in aggressiveness, and
focuses on means as well as outcomes. How do you create a positive
organizational culture? - ANSWER//building on employee strengths, rewards
more than it punishes, emphasizes individual vitality and growth. Culture is
, most likely to be a liability when? - ANSWER//The environment is dynamic
(fast moving, rapid change). Top management has a major impact on the
organization's culture by? - ANSWER//establishing norms that filter down
through the organization (norms about how much freedom employees have,
who gets raises, praises, fired, etc.) What is leadership? - ANSWER//The
ability to influence a group toward the achievement of a vision or set of goals.
What are trait theories of leadership? - ANSWER//These theories consider
personal qualities and characteristics that differentiate leaders from non-
leaders. What are behavioral theories of leadership? - ANSWER//Structure
and interpersonal relationships (getting to know the employees) What is
transactional leaderhip? - ANSWER//Goal-oriented - leaders who look to get
followers to have established goals. What is transformational leadership? -
ANSWER//Are agents of change. They inspire followers to become motivated
to work towards organizational goals rather than personal gain. What is a
charismatic leadership? - ANSWER//Charismatic leaders are heroic, dominant
and exceptionally self-confident, and they have a strong conviction in the
moral righteousness of their beliefs (heroic, articulate vision, personal risk,
unconventional behavior. They strive to create an aura of competence and
success and communicate high expectations for and confidence in followers)
What are contingency theories? - ANSWER//Theories that are situational -
what succeeds in one situation might not succeed in another (Fielders -
leadership styles are fixed, the rest - not fixed). What is authentic leadership?
- ANSWER//Promote trust, know who they are, open, candid. What is the
difference between substitutes and neutralizers in leadership? -
ANSWER//Substitutes - Attributes, such as experience and training, that can
replace the need for a leader's support or ability to create structure.
Neutralizers - Attributes that make it impossible for leader behavior to make
any difference to follower outcomes. Trait theories of leadership focus on? -
ANSWER//The personal qualities and characteristics that differentiate leaders
from nonleaders. Of the Big Five personality traits, which is identified as the
most important trait of leaders? - ANSWER//Extraversion What is the
situational leadership theory? - ANSWER//A situational theory that focuses on
followers' readiness to do what they are told to do (follow through with their
tasks). What is laisez faire leadership? - ANSWER//A leader who basically
does nothing. What is the LMX theory? - ANSWER//People who are
"teacher's pets" and do whatever they are told. What is path-goal leadership
theory? - ANSWER//That leaders can change depending on the situation.
Transformational leaders enhance performance of employees by? -
ANSWER//building consensus among employees The primary quality
produced by authentic leadership is ? - ANSWER//trust What are the four
different management functions? - ANSWER//Planning, organizing, leading,
controlling What is a liaison? - ANSWER//Maintains a network of contacts.
What are the three types of management skills? - ANSWER//technical, human,
conceptual According to Fred Luthans and his associates, managers involved
in traditional management activities undertook which of the following tasks? A)
motivating B) socializing C) decision making D) training E) politicking -
ANSWER//decision making What is true about leadership? - ANSWER//It
focuses on downward influence on followers. What are the five bases of
power? - ANSWER//active, expert, referent, reward, coercive (414,415) What
is the only effective tactic across organizational levels? - ANSWER//rational
