SOP Exam with all Correct & 100% Verified Answers |
Latest Version |Already Graded A+
What is a LTD (Lengthy Tarmac Delay) ✔Correct Answer-120 minutes or more w/o access to a
terminal
How often do you make an announcement for delays? ✔Correct Answer-Every 30 minutes
If all pax are deplaned, can FAs leave the aircraft in between flights? ✔Correct Answer-Yes. But you
would have to redo your preflight
When do you start calculating delay time? (3) ✔Correct Answer-1. After door closure
2. After the aircraft lands
3. After aircraft door opens and customers can't deplane
After how long of a delay must carriers either Take Off, provide food/water/lav/medical assistance, or
return to gate? ✔Correct Answer-No later than 2 hours
After how long must a carrier either takeoff or return to the gate? ✔Correct Answer-3 hours
How long does the delay have to be for a purser to fill out LTD report ✔Correct Answer-2 hours
Excluded carry on items ✔Correct Answer-• umbrella
• camera
• overcoat
• reading material
• diaper bag
• breast pump
• folding strollers
• crutches
How many pets can be in a kennel and go under the seat? ✔Correct Answer-1 pet pet kennel
Passengers with pets may not sit: ✔Correct Answer-In exit row and in a bulkhead seat
What type of animal can be a service animal ✔Correct Answer-Dog
CRO ✔Correct Answer-Complain resolution official. Involving disabilities
Who makes the announcements in the cabin ✔Correct Answer-Purser
If additional passengers board the airplane after you perform safety demo, what do you have to do?
✔Correct Answer-Redo demo or brief those passengers individually
Name the order of Door Closure ✔Correct Answer-• announcement
• arm door
• cross check
• all call
, Name the order of procedures for doors upon arrival ✔Correct Answer-• disarm door
•cross check
•announcement
• all call
What is an ISD ✔Correct Answer-Inadvertent slide deployment. When a slide deploys and it's not
supposed to
Can flight attendants help CSRs open/close main cabin door ✔Correct Answer-No
Is crosscheck a visible or physical action? ✔Correct Answer-Visible
Who initiates the All Call ✔Correct Answer-Purser
Who cross checks FA 1 if there is min crew of 3 ✔Correct Answer-FA 3
Must the purser still make the door disarming announcement even the the seatbelt sign off indicator
tells you to disarm? ✔Correct Answer-Yes
If the door is not ready to be opened, what signal do you give? ✔Correct Answer-None
Do you open/crack doors for cleaners or caterers? ✔Correct Answer-No
Can United deny boarding to a passenger with a disability? ✔Correct Answer-No
Captains authority overrides any decision by the CRO (true or false) ✔Correct Answer-True
The purser is responsible for ensuring individual briefings are completed. Do they have to be the
ones to perform the briefings? ✔Correct Answer-No
Prior to questioning a flight attendant, an FAA inspector is to provide flight attendants with proper
identification. (True or false) ✔Correct Answer-True
What must you do before entering the flight deck with a link device? ✔Correct Answer-Disable wi-
fi
Using link to perform safety related duties is allowed (true or false) ✔Correct Answer-True
Can you hold your link while in the Jumpseat? ✔Correct Answer-No
Can you leave your link unattended while charging inflight? ✔Correct Answer-No
When should you set your link to airplane mode and enable wifi? ✔Correct Answer-After door
closire
Where do you find Cabin Discrepancy reports? ✔Correct Answer-The Inflight Service app
If the dedicated crew wifi network is available, when should you enable and disable the wifi?
✔Correct Answer-Enabled after reaching 10,000ft and disabled on descent after reaching 10,000ft
What is the legal drinking age on United aircraft? ✔Correct Answer-21
Latest Version |Already Graded A+
What is a LTD (Lengthy Tarmac Delay) ✔Correct Answer-120 minutes or more w/o access to a
terminal
How often do you make an announcement for delays? ✔Correct Answer-Every 30 minutes
If all pax are deplaned, can FAs leave the aircraft in between flights? ✔Correct Answer-Yes. But you
would have to redo your preflight
When do you start calculating delay time? (3) ✔Correct Answer-1. After door closure
2. After the aircraft lands
3. After aircraft door opens and customers can't deplane
After how long of a delay must carriers either Take Off, provide food/water/lav/medical assistance, or
return to gate? ✔Correct Answer-No later than 2 hours
After how long must a carrier either takeoff or return to the gate? ✔Correct Answer-3 hours
How long does the delay have to be for a purser to fill out LTD report ✔Correct Answer-2 hours
Excluded carry on items ✔Correct Answer-• umbrella
• camera
• overcoat
• reading material
• diaper bag
• breast pump
• folding strollers
• crutches
How many pets can be in a kennel and go under the seat? ✔Correct Answer-1 pet pet kennel
Passengers with pets may not sit: ✔Correct Answer-In exit row and in a bulkhead seat
What type of animal can be a service animal ✔Correct Answer-Dog
CRO ✔Correct Answer-Complain resolution official. Involving disabilities
Who makes the announcements in the cabin ✔Correct Answer-Purser
If additional passengers board the airplane after you perform safety demo, what do you have to do?
✔Correct Answer-Redo demo or brief those passengers individually
Name the order of Door Closure ✔Correct Answer-• announcement
• arm door
• cross check
• all call
, Name the order of procedures for doors upon arrival ✔Correct Answer-• disarm door
•cross check
•announcement
• all call
What is an ISD ✔Correct Answer-Inadvertent slide deployment. When a slide deploys and it's not
supposed to
Can flight attendants help CSRs open/close main cabin door ✔Correct Answer-No
Is crosscheck a visible or physical action? ✔Correct Answer-Visible
Who initiates the All Call ✔Correct Answer-Purser
Who cross checks FA 1 if there is min crew of 3 ✔Correct Answer-FA 3
Must the purser still make the door disarming announcement even the the seatbelt sign off indicator
tells you to disarm? ✔Correct Answer-Yes
If the door is not ready to be opened, what signal do you give? ✔Correct Answer-None
Do you open/crack doors for cleaners or caterers? ✔Correct Answer-No
Can United deny boarding to a passenger with a disability? ✔Correct Answer-No
Captains authority overrides any decision by the CRO (true or false) ✔Correct Answer-True
The purser is responsible for ensuring individual briefings are completed. Do they have to be the
ones to perform the briefings? ✔Correct Answer-No
Prior to questioning a flight attendant, an FAA inspector is to provide flight attendants with proper
identification. (True or false) ✔Correct Answer-True
What must you do before entering the flight deck with a link device? ✔Correct Answer-Disable wi-
fi
Using link to perform safety related duties is allowed (true or false) ✔Correct Answer-True
Can you hold your link while in the Jumpseat? ✔Correct Answer-No
Can you leave your link unattended while charging inflight? ✔Correct Answer-No
When should you set your link to airplane mode and enable wifi? ✔Correct Answer-After door
closire
Where do you find Cabin Discrepancy reports? ✔Correct Answer-The Inflight Service app
If the dedicated crew wifi network is available, when should you enable and disable the wifi?
✔Correct Answer-Enabled after reaching 10,000ft and disabled on descent after reaching 10,000ft
What is the legal drinking age on United aircraft? ✔Correct Answer-21
