AZ - Property Management in Arizona Questions With
Complete Solutions
"Non-Protected" Classes to Keep in Mind
There are many groups that do not have protection under either
state or federal fair housing laws. For example, Correct
Answers students and smokers are not protected. You should
determine if local ordinances protect certain classes that are not
protected by the state or federal laws. When developing
advertising, you will want to focus on behaviors, not people. For
example, use the term "no smoking" versus "no smokers."
A property manager has just started working for a new property
owner who owns a small apartment building. The property
manager learns that construction of a large apartment complex
has been approved one block away from his client's apartment
building. What type of analysis would include this information?
Correct Answers Competitive analysis
A property manager who lives in the building he manages and
who works for a salary or rent stipend is a ______ manager.
Correct Answers Resident
A Property Manager's Role in Commercial Contracts
Assume you're a commercial property manager at a strip mall.
What might the owner expect you to do? Review each item and
determine if it's the commercial property manager's role under a
commercial property management agreement or not.
1) As a commercial property manager, you'll be expected to
lease the property.
,2) Commercial property managers must manage eviction
procedures for tenants who fail to comply with lease agreement
terms and conditions.
3) Commercial property managers oversee the maintenance of
buildings on the property.
4) Commercial property managers are expected to negotiate
leases.
5) As a commercial property manager, you'll be expected to
qualify tenants. Correct Answers 1) Yes
2) Yes
3) Yes
4 Yes
5) Yes
As you can see, a commercial property manager has many
responsibilities, ranging from tenant management to property
maintenance. The commercial property manager is also
responsible for collecting rent from tenants.
A Property Manager's Role in Residential Contracts
Assume you're a residential property manager at an apartment
complex. What might the owner expect you to do? Review each
item and determine if it's a residential property manager's role
under a residential property management agreement or not.
1) A residential property manager would be expected to market
the property.
2) Part of your role as a residential property manager is to
manage tenant issues and address tenant concerns.
3) Property managers are responsible for maintenance and
repairs.
4) A residential property manager would be expected to
negotiate lease rates.
,5) Finding and screening tenants is a residential property
manager's responsibility. Correct Answers 1) Yes
2) Yes
3) Yes
4) No
5) Yes
Residential property managers take on many aspects of the
landlord's role. The property manager is also responsible for any
accounting and bookkeeping tasks associated with running the
property.
Above all, why should a property manager have some
knowledge of systems such as heating, ventilation, air
conditioning, structural engineering, waterproofing, plumbing,
electrical, gas, oil, and water? Correct Answers To minimize
the potential of receiving bad advice on repairs, replacements,
and parts
According to the FTC privacy rule, a landlord or property
manager would have to obtain a tenant's written consent before
sharing the tenant's personal information with which of the
following? Correct Answers An unaffiliated third party
All of the following can be found in an Arizona property
management agreement EXCEPT ______. Correct Answers
Terms that the parties agreed to, even if they conflict with state
law
All property management firms must deposit trust funds within
______ days of receipt. Correct Answers 3
, Americans with Disabilities Act Correct Answers A federal
anti-discrimination law to protect persons with disabilities from
discrimination in public accommodations and commercial
facilities; also mandates easy access in new multi-family
housing with four or more units
Analysis of Alternatives Correct Answers This is similar to a
highest-and-best-use analysis that an appraiser would provide.
The property manager looks at the property in its current
condition, projects expected rent, then projects the impact on
rent if capital improvements or other changes are made. A
projection for changing the use of the building—such as
converting from apartments to condominiums—should be
included in this consideration.
Applicant Rejection: What's Okay, What's Not in Complying
with Fair Housing Law
The federal Fair Housing Act prohibits discrimination on the
basis of race, color, religion, national origin, gender, familial
status (having children), and physical or mental disability
(including alcoholism and past drug addiction). However, a
landlord is permitted to reject an applicant because of the
following: Correct Answers * A criminal conviction
* Poor credit history
* Income that a reasonable businessperson would deem
insufficient to pay the rent
* Negative references from a previous landlord or employer
Arizona law exempts three of these individuals from licensure
requirements. One of these individuals, however, must hold a
Complete Solutions
"Non-Protected" Classes to Keep in Mind
There are many groups that do not have protection under either
state or federal fair housing laws. For example, Correct
Answers students and smokers are not protected. You should
determine if local ordinances protect certain classes that are not
protected by the state or federal laws. When developing
advertising, you will want to focus on behaviors, not people. For
example, use the term "no smoking" versus "no smokers."
A property manager has just started working for a new property
owner who owns a small apartment building. The property
manager learns that construction of a large apartment complex
has been approved one block away from his client's apartment
building. What type of analysis would include this information?
Correct Answers Competitive analysis
A property manager who lives in the building he manages and
who works for a salary or rent stipend is a ______ manager.
Correct Answers Resident
A Property Manager's Role in Commercial Contracts
Assume you're a commercial property manager at a strip mall.
What might the owner expect you to do? Review each item and
determine if it's the commercial property manager's role under a
commercial property management agreement or not.
1) As a commercial property manager, you'll be expected to
lease the property.
,2) Commercial property managers must manage eviction
procedures for tenants who fail to comply with lease agreement
terms and conditions.
3) Commercial property managers oversee the maintenance of
buildings on the property.
4) Commercial property managers are expected to negotiate
leases.
5) As a commercial property manager, you'll be expected to
qualify tenants. Correct Answers 1) Yes
2) Yes
3) Yes
4 Yes
5) Yes
As you can see, a commercial property manager has many
responsibilities, ranging from tenant management to property
maintenance. The commercial property manager is also
responsible for collecting rent from tenants.
A Property Manager's Role in Residential Contracts
Assume you're a residential property manager at an apartment
complex. What might the owner expect you to do? Review each
item and determine if it's a residential property manager's role
under a residential property management agreement or not.
1) A residential property manager would be expected to market
the property.
2) Part of your role as a residential property manager is to
manage tenant issues and address tenant concerns.
3) Property managers are responsible for maintenance and
repairs.
4) A residential property manager would be expected to
negotiate lease rates.
,5) Finding and screening tenants is a residential property
manager's responsibility. Correct Answers 1) Yes
2) Yes
3) Yes
4) No
5) Yes
Residential property managers take on many aspects of the
landlord's role. The property manager is also responsible for any
accounting and bookkeeping tasks associated with running the
property.
Above all, why should a property manager have some
knowledge of systems such as heating, ventilation, air
conditioning, structural engineering, waterproofing, plumbing,
electrical, gas, oil, and water? Correct Answers To minimize
the potential of receiving bad advice on repairs, replacements,
and parts
According to the FTC privacy rule, a landlord or property
manager would have to obtain a tenant's written consent before
sharing the tenant's personal information with which of the
following? Correct Answers An unaffiliated third party
All of the following can be found in an Arizona property
management agreement EXCEPT ______. Correct Answers
Terms that the parties agreed to, even if they conflict with state
law
All property management firms must deposit trust funds within
______ days of receipt. Correct Answers 3
, Americans with Disabilities Act Correct Answers A federal
anti-discrimination law to protect persons with disabilities from
discrimination in public accommodations and commercial
facilities; also mandates easy access in new multi-family
housing with four or more units
Analysis of Alternatives Correct Answers This is similar to a
highest-and-best-use analysis that an appraiser would provide.
The property manager looks at the property in its current
condition, projects expected rent, then projects the impact on
rent if capital improvements or other changes are made. A
projection for changing the use of the building—such as
converting from apartments to condominiums—should be
included in this consideration.
Applicant Rejection: What's Okay, What's Not in Complying
with Fair Housing Law
The federal Fair Housing Act prohibits discrimination on the
basis of race, color, religion, national origin, gender, familial
status (having children), and physical or mental disability
(including alcoholism and past drug addiction). However, a
landlord is permitted to reject an applicant because of the
following: Correct Answers * A criminal conviction
* Poor credit history
* Income that a reasonable businessperson would deem
insufficient to pay the rent
* Negative references from a previous landlord or employer
Arizona law exempts three of these individuals from licensure
requirements. One of these individuals, however, must hold a
