Highly successful companies know that if they take care of their customers, _____ will follow. -
ANS✔✔ market shares and profit
Marketing is more than _____ and advertising. - ANS✔✔ selling
Today, marketing must be understood in terms of making a sale and _____. - ANS✔✔ satisfying
customer needs
You have learned from experience as well as from this course that the most basic concept
underlying marketing is that of _____. - ANS✔✔ human needs
Marketing is not only an exchange and managerial process, it is a _____. - ANS✔✔ social
process
Which of the following is an external factor that affects pricing decisions? - ANS✔✔
Competition
Under _______ the market consists of many buyers and sellers trading in a uniform commodity
such as wheat, copper, or financial securities. - ANS✔✔ pure competition
_____ can be classified by primary purpose—whether the aim is to inform, persuade, or remind.
- ANS✔✔ advertising objectives
_____ is used heavily when introducing a new product category. The objective is to build
primary demand. - ANS✔✔ informative advertising