Definition of
Marketing - ANS✔✔ An organizational function that consists of 3 functions:
Creating Value
Communicating Value
Delivering Value
Key to creating value - ANS✔✔ Providing consumers with benefits that meet their needs and
wants
% of new products that fail - ANS✔✔ 80%
Members of the supply chain - ANS✔✔ Manufacturers, wholesalers, retailers, shipping
companies
Stages in the evolution of marketing - ANS✔✔ Production orientation -> sales orientation->
Marketing Concept -> Relationship orientation
Marketing concept - ANS✔✔ The idea that a firm's long term success must include a company
wide effort to satisfy customer needs.
Most basic concept in marketing - ANS✔✔ Understanding the difference between needs and
wants