MO221 Midterm Exam Questions and
Answers
Organizations - CORRECT ANSWER✔✔-Group of people who work | | | | | | | |
interdependently towards some purpose | | | |
Collective entities |
Collective sense of purpose | | |
Organisational Behaviour - CORRECT ANSWER✔✔-Study of what people think,
| | | | | | | | |
feel and do in and around organizations
| | | | | |
Way which a group of people within an organization interact and work together
| | | | | | | | | | | | |
to achieve goals
| |
Lewin's Formula: B = f(I, E) - CORRECT ANSWER✔✔-Peoples behavior (B) at work
| | | | | | | | | | | | |
= a function of the individual (I) and the environment (E)
| | | | | | | | | |
Managers and teammates can't directly control any individual (I)
| | | | | | | |
Managers and teammates can only control or influence the environment (E)
| | | | | | | | | |
Pedagogy: Kolb's Experiential Learning Model - CORRECT ANSWER✔✔-Circle:
| | | | | | |
> Concrete Experience (engage in class) > Reflect Observation (Think
| | | | | | | | |
about/discuss what happened/importance) >Abstract Conceptualization (Develop
| | | | | |
a theory as to why and how) > Active Experimentation (Test your theory) >
| | | | | | | | | | | | | |
,Fundamentals of Perception: Understanding the Mind's Architecture - CORRECT
| | | | | | | | |
ANSWER✔✔-The mind is structured to help us be efficient - want to save mental
| | | | | | | | | | | | | |
energy
We have a high need to anticipate and interpret our environment (survival
| | | | | | | | | | | |
instinct)
We form associations (shortcuts) based on our experiences (system 1 thinking)
| | | | | | | | | |
Perceptual errors shape our attributes and behaviors
| | | | | |
Fundamental Attribution Errors - CORRECT ANSWER✔✔-Tendency to see the
| | | | | | | | |
person rather than the situation as the main cause of that person's behavior
| | | | | | | | | | | |
Error: Self-Serving Bias - CORRECT ANSWER✔✔-Tendency to attribute our
| | | | | | | | |
successes to internal factors and failures to external factors
| | | | | | | |
Error: Confirmation Bias - CORRECT ANSWER✔✔-Tendency to search for,
| | | | | | | | |
interpret, favor and recall information that confirms preexisting beliefs
| | | | | | | |
The name pronunciation effect - CORRECT ANSWER✔✔-easier to pronounce
| | | | | | | | |
names get a more positive response than those with harder names
| | | | | | | | | |
Implicit Bias - CORRECT ANSWER✔✔-Attitudes or stereotypes that affect our
| | | | | | | | | |
understanding, actions, and decisions in an unconscious manner
| | | | | | |
Implicit Biases are:
| |
Favorable and Unfavorable assessments
| | |
Activated involuntarily without our awareness/control
| | | |
Usually favoring our "in-group"
| | |
, Pervasive - anyone has them | | | |
Malleable - can be unlearned | | | |
Strategies to reduce bias: Seek out meaningful interaction - CORRECT
| | | | | | | | | |
ANSWER✔✔-it is harder to stereotype with increased interaction.
| | | | | | |
Interaction should: |
be close and frequent
| | |
involve tasks with shared goals
| | | |
grant participants equal status
| | |
Strategies to reduce bias: Develop Perspective-Taking - CORRECT ANSWER✔✔-
| | | | | | | |
Sensitivity to the feelings, thoughts and situations of others
| | | | | | | |
Strategies to reduce bias: Practice Self-Awareness - CORRECT ANSWER✔✔-
| | | | | | | |
Awareness of your values, beliefs, and prejudices
| | | | | |
Take an implicit association test
| | | | |
Apply the Johari Window
| | |
Johari Window Model - CORRECT ANSWER✔✔-Model of self-awareness and
| | | | | | | | |
mutual understanding
|
Four "windows"
|
Open area—information about you known to you and others
| | | | | | | |
Blind area—information known to others but not to yourself
| | | | | | | |
Hidden area—information known to you, unknown to others
| | | | | | |
Answers
Organizations - CORRECT ANSWER✔✔-Group of people who work | | | | | | | |
interdependently towards some purpose | | | |
Collective entities |
Collective sense of purpose | | |
Organisational Behaviour - CORRECT ANSWER✔✔-Study of what people think,
| | | | | | | | |
feel and do in and around organizations
| | | | | |
Way which a group of people within an organization interact and work together
| | | | | | | | | | | | |
to achieve goals
| |
Lewin's Formula: B = f(I, E) - CORRECT ANSWER✔✔-Peoples behavior (B) at work
| | | | | | | | | | | | |
= a function of the individual (I) and the environment (E)
| | | | | | | | | |
Managers and teammates can't directly control any individual (I)
| | | | | | | |
Managers and teammates can only control or influence the environment (E)
| | | | | | | | | |
Pedagogy: Kolb's Experiential Learning Model - CORRECT ANSWER✔✔-Circle:
| | | | | | |
> Concrete Experience (engage in class) > Reflect Observation (Think
| | | | | | | | |
about/discuss what happened/importance) >Abstract Conceptualization (Develop
| | | | | |
a theory as to why and how) > Active Experimentation (Test your theory) >
| | | | | | | | | | | | | |
,Fundamentals of Perception: Understanding the Mind's Architecture - CORRECT
| | | | | | | | |
ANSWER✔✔-The mind is structured to help us be efficient - want to save mental
| | | | | | | | | | | | | |
energy
We have a high need to anticipate and interpret our environment (survival
| | | | | | | | | | | |
instinct)
We form associations (shortcuts) based on our experiences (system 1 thinking)
| | | | | | | | | |
Perceptual errors shape our attributes and behaviors
| | | | | |
Fundamental Attribution Errors - CORRECT ANSWER✔✔-Tendency to see the
| | | | | | | | |
person rather than the situation as the main cause of that person's behavior
| | | | | | | | | | | |
Error: Self-Serving Bias - CORRECT ANSWER✔✔-Tendency to attribute our
| | | | | | | | |
successes to internal factors and failures to external factors
| | | | | | | |
Error: Confirmation Bias - CORRECT ANSWER✔✔-Tendency to search for,
| | | | | | | | |
interpret, favor and recall information that confirms preexisting beliefs
| | | | | | | |
The name pronunciation effect - CORRECT ANSWER✔✔-easier to pronounce
| | | | | | | | |
names get a more positive response than those with harder names
| | | | | | | | | |
Implicit Bias - CORRECT ANSWER✔✔-Attitudes or stereotypes that affect our
| | | | | | | | | |
understanding, actions, and decisions in an unconscious manner
| | | | | | |
Implicit Biases are:
| |
Favorable and Unfavorable assessments
| | |
Activated involuntarily without our awareness/control
| | | |
Usually favoring our "in-group"
| | |
, Pervasive - anyone has them | | | |
Malleable - can be unlearned | | | |
Strategies to reduce bias: Seek out meaningful interaction - CORRECT
| | | | | | | | | |
ANSWER✔✔-it is harder to stereotype with increased interaction.
| | | | | | |
Interaction should: |
be close and frequent
| | |
involve tasks with shared goals
| | | |
grant participants equal status
| | |
Strategies to reduce bias: Develop Perspective-Taking - CORRECT ANSWER✔✔-
| | | | | | | |
Sensitivity to the feelings, thoughts and situations of others
| | | | | | | |
Strategies to reduce bias: Practice Self-Awareness - CORRECT ANSWER✔✔-
| | | | | | | |
Awareness of your values, beliefs, and prejudices
| | | | | |
Take an implicit association test
| | | | |
Apply the Johari Window
| | |
Johari Window Model - CORRECT ANSWER✔✔-Model of self-awareness and
| | | | | | | | |
mutual understanding
|
Four "windows"
|
Open area—information about you known to you and others
| | | | | | | |
Blind area—information known to others but not to yourself
| | | | | | | |
Hidden area—information known to you, unknown to others
| | | | | | |
