Distribution channel—ANSWER--For products typically begins with a
manufacturer who produces finished products
Retail ecosystem—ANSWER--Interconnected system of approaches for
meeting the goal of retailing
Multichannel retailing—ANSWER--Offers customers the opportunity to
interact with the multiple options in their ecosystem
Omnichannel retailing—ANSWER--Customers the opportunity to interact
with all the available channels in the ecosystem integrates the channels to
create a seamless consumer experience through the use of technology
Comparison shopper—ANSWER--Spends a lot time cheching out products
and prices through online sites
recreational shopper—ANSWER--Views shopping as a fun occasion rather
than looking for specific merchandise or services
, Innovation/tend buyer—ANSWER--Be one of the first to purchase the
newest
Kiosks—ANSWER--Are interactive computers with customized software
that provides access to information and applications
Growth mindset—ANSWER--People with a growth mindset believe that
their abilities are developed and can continuously improve through
learning, focus, and determination
Fixed mindset—ANSWER--Individuals with affixed mindest think that their
skills and knowledge are fixed traits that cannot be developed
Service Benefits—ANSWER--Positive outcomes from using services
Private label products—ANSWER--Goods manufactured by a company but
sold under another company's brand name
Cross selling—ANSWER--Recommending additional products that
complement that customer's purchase
Add on services—ANSWER--Might include payment options, product
modifications, ways that customers can protect their purchases and other
services
Installment financing—ANSWER--In house financing for large purchases
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