COMPREHENSIVE REVIEW 2026 FULL
QUESTIONS AND VERIFIED ANSWERS
◉ ____ is defined as substantive modification of any part of an
organization.
a. Organization development
b. Organizing
c. Organization change
d. Organization implementation
e. Organizational structure Answer: c
◉ The idea that organization change may have substantial effects
extending far beyond the area in which the change actually takes place
relates to one of the integrative management theories presented earlier in
the text. What is that theory?
a. Systems theory
b. Contingency theory
c. Scientific management theory
d. Theory Z
e. Theory Y Answer: a
,◉ Microsoft announced it would start giving employees stock shares
instead of stock options and that it would record the stocks as expenses
on its books. It was undergoing
a. organization development.
b. organization evolution.
c. organization change.
d. organization implementation.
e. organizational structure. Answer: c
◉ Google announced plans to make its search engine more accessible
through "widgets" and online notebooks. This is an example of
a. organization development.
b. organization evolution.
c. organization change.
d. organization implementation.
e. organizational structure. Answer: c
◉ The United Food and Commercial Workers Union has been trying to
organize labor at more than 90 Wal-Mart stores. The union is an
example of
a. an external force for organization change.
b. a change in the general environment.
c. a change agent.
d. an internal force for organization change.
, e. None of these choices Answer: a
◉ Microsoft and Sony improved the graphics on their video game
platforms. But Nintendo chose to make the new control for the Wii game
console similar to a TV remote instead of filling it with buttons and
triggers that intimidate nongamers. Nintendo chose
a. reactive change.
b. unfreezing.
c. planned change.
d. refreezing.
e. a change agent. Answer: c
◉ Which of the following factors is an internal force for change?
a. Increases in the prime lending rate
b. Increased attempts by unions to organize new companies
c. A change in attitude of workers toward unannounced layoffs
d. The development of new technology that makes your factory obsolete
e. A foreign competitor introducing a product similar to yours⎯but less
expensive⎯into the U.S. market Answer: c
◉ Which of the following is NOT a force in the task environment that
requires an organization to change?
a. Competitors
b. Suppliers