Strategy, Customer Management, and Data
Analysis Exam UPDATED ACTUAL
QUESTIONS AND CORRECT ANSWERS
What is the date of the Marketing Analytics Midterm? - CORRECT ANSWER October
14th
How long is the Marketing Analytics Midterm exam? - CORRECT ANSWER 90
minutes
What type of exam is the Marketing Analytics Midterm? - CORRECT
ANSWER Closed book exam
What is the total number of questions on the Midterm? - CORRECT ANSWER 30
multiple choice questions and 4 short answer questions
What is the total point value of the Midterm exam? - CORRECT ANSWER 200 points
(120 points for multiple choice and 80 points for short answer)
What is the definition of Marketing Strategy? - CORRECT ANSWER Decisions and
actions that describe how to build and sustain a relative advantage over competitors and
create value for stakeholders.
What does Marketing Analytics enable? - CORRECT ANSWER A technology-enabled
and model-supported approach to harness customer and market data to enhance marketing
decision making.
What are the components of Data capabilities in Marketing Analytics? - CORRECT
ANSWER Advanced database; economic, customer, and competitive data.
, What are Methodological capabilities in Marketing Analytics? - CORRECT
ANSWER Mastering the analytical tools.
What is the significance of Customer-Centricity in marketing strategy? - CORRECT
ANSWER The customer ultimately determines the strategy's success or failure.
What does the shift in focus from firm to customer represent? - CORRECT
ANSWER A natural, long-term progression in strategy.
How do economists and management scholars differ in their perspectives? - CORRECT
ANSWER Economists take an industry-level perspective, while management scholars
adopt a firm-centric perspective.
What is the smallest unit of analysis in marketing strategy? - CORRECT
ANSWER The customer.
How does marketing strategy create value? - CORRECT ANSWER By building a
sustainable differential advantage in the minds of customers.
What is the role of stakeholders in marketing strategy? - CORRECT ANSWER To
create value for them through effective marketing decisions.
What is the importance of sustaining a competitive advantage? - CORRECT
ANSWER It allows a firm to remain relevant as customers change and competitors
react.
What is the focus of marketing analytics? - CORRECT ANSWER Enhancing
marketing decision making through data analysis.
What types of data are essential for marketing analytics? - CORRECT
ANSWER Customer data, market data, and competitive data.