BSAT 382 EXAM 1 JEREMY NAVARRE QUESTIONS
WITH CORRECT ANSWERS
process |- |CORRECT |ANSWER✔✔-one |or |more |actions |that |transform |inputs |into |outputs
Upper-management |processes |- |CORRECT |ANSWER✔✔-these |govern |the |operation |of |the |
entire |organization
operational |processes |- |CORRECT |ANSWER✔✔-these |are |core |processes |that |make |up |the |
value |stream
supporting |processes |- |CORRECT |ANSWER✔✔-these |support |the |core |processes
Variety |of |goods |or |services |being |offered |a |structural |variation |in |demand
random |variation
assignable |variation |- |CORRECT |ANSWER✔✔-four |basic |sources |of |variation
forecasting
capacity |planning
locating |facilities
facilities |and |layout
scheduling
managing |inventories
assuring |quality
motivating |and |training |employees |- |CORRECT |ANSWER✔✔-what |is |the |scope |of |operations |
managements?
, model |- |CORRECT |ANSWER✔✔-An |abstraction |of |reality; |a |simplified |representation |of |some |
real-world |phenomenon.
physical |models |- |CORRECT |ANSWER✔✔-Look |like |their |real-life |counterparts
schematic |models |- |CORRECT |ANSWER✔✔-are |more |abstract |than |their |physical |counterparts;
|that |is, |they |have |less |resemblance |to |the |physical |reality.
mathematical |models |- |CORRECT |ANSWER✔✔-are |the |most |abstract: |they |do |not |look |like |
their |counterparts |at |all
System |- |CORRECT |ANSWER✔✔-set |of |interrelated |parts |that |must |work |together
Pareto |Phenomenon |- |CORRECT |ANSWER✔✔-a |few |factors |account |for |a |high |percentage |of |
the |occurrence |of |some |events
e-business |- |CORRECT |ANSWER✔✔-the |use |of |electronic |technology |to |facilitate |business |
transactions
e-commerce |- |CORRECT |ANSWER✔✔-consumer |to |business |transactions
technology |- |CORRECT |ANSWER✔✔-the |application |of |scientific |discoveries |to |the |
development |and |improvement |of |products |and |services |and |operations |processes
six |sigma |- |CORRECT |ANSWER✔✔-a |process |for |reducing |costs, |improving |quality, |and |
increasing |customer |satisfaction
WITH CORRECT ANSWERS
process |- |CORRECT |ANSWER✔✔-one |or |more |actions |that |transform |inputs |into |outputs
Upper-management |processes |- |CORRECT |ANSWER✔✔-these |govern |the |operation |of |the |
entire |organization
operational |processes |- |CORRECT |ANSWER✔✔-these |are |core |processes |that |make |up |the |
value |stream
supporting |processes |- |CORRECT |ANSWER✔✔-these |support |the |core |processes
Variety |of |goods |or |services |being |offered |a |structural |variation |in |demand
random |variation
assignable |variation |- |CORRECT |ANSWER✔✔-four |basic |sources |of |variation
forecasting
capacity |planning
locating |facilities
facilities |and |layout
scheduling
managing |inventories
assuring |quality
motivating |and |training |employees |- |CORRECT |ANSWER✔✔-what |is |the |scope |of |operations |
managements?
, model |- |CORRECT |ANSWER✔✔-An |abstraction |of |reality; |a |simplified |representation |of |some |
real-world |phenomenon.
physical |models |- |CORRECT |ANSWER✔✔-Look |like |their |real-life |counterparts
schematic |models |- |CORRECT |ANSWER✔✔-are |more |abstract |than |their |physical |counterparts;
|that |is, |they |have |less |resemblance |to |the |physical |reality.
mathematical |models |- |CORRECT |ANSWER✔✔-are |the |most |abstract: |they |do |not |look |like |
their |counterparts |at |all
System |- |CORRECT |ANSWER✔✔-set |of |interrelated |parts |that |must |work |together
Pareto |Phenomenon |- |CORRECT |ANSWER✔✔-a |few |factors |account |for |a |high |percentage |of |
the |occurrence |of |some |events
e-business |- |CORRECT |ANSWER✔✔-the |use |of |electronic |technology |to |facilitate |business |
transactions
e-commerce |- |CORRECT |ANSWER✔✔-consumer |to |business |transactions
technology |- |CORRECT |ANSWER✔✔-the |application |of |scientific |discoveries |to |the |
development |and |improvement |of |products |and |services |and |operations |processes
six |sigma |- |CORRECT |ANSWER✔✔-a |process |for |reducing |costs, |improving |quality, |and |
increasing |customer |satisfaction