Restorative Practices at WGU Exam
UPDATED ACTUAL QUESTIONS AND
CORRECT ANSWERS
Professional Discourse - CORRECT ANSWER the way people communicate and
interact in a work or professional setting; involves language and behavior that is respectful,
clear, and focused on achieving goals or solving problems
Restorative Justice - CORRECT ANSWER influenced by Indigenous communities that
have centered dignity, healing, and community as a part of their communal care for
generations; restorative justice philosophy encourages schools and communities to shift their
mindset on discipline
Communal Care - CORRECT ANSWER intentional practices where people in the
community reflect on how they can best serve the needs of others; when implemented
effectively, is an act of empathy and compassion on behalf of others
Teachable Moments - CORRECT ANSWER an opportunity to coach learners through
self-awareness, honest dialogue, and application of WGU Professional Dispositions and
Ethics; aligns with the belief that all individuals can learn and uses restorative practices as an
opportunity for growth, not punishments for learner error
Restorative Practices - CORRECT ANSWER an alternative to punitive disciplinary
practices; focuses on resolving conflict, repairing harm, equipping students, and healing
relationships
Restorative Language - CORRECT ANSWER promotes understanding, empathy, and
healthy, professional communication among all individuals
Restorative Conversations - CORRECT ANSWER a high-stakes discussion where
opinions differ, emotions are strong, and effective communication is essential for reaching a
favorable resolution