OBC1- Chapter Exam UPDATED
ACTUAL QUESTIONS AND CORRECT
ANSWERS
Chapter 13- Strategic Management Book - CORRECT ANSWER
Managers who are in charge of the success of an organization's strategy typically are
concerned with all but which one of the following? - CORRECT ANSWER *** How
are we doing in comparison to our closest competitor?***
A) Are our assumptions about key trends correct?
B) Are objectives being met?
C) Are we moving in the proper direction?
Strategic control is concerned with tracking a strategy - CORRECT ANSWER *** as it
is being implemented***
B) before it is implemented
C) shortly after it is implemented
D) long after it is implemented
Which one of the following would not be considered a basic type of strategic control? -
CORRECT ANSWER *** Feedback control ***
A) Premise control
B) Implementation control
C) Feedback control
D) Strategic surveillance
The 4 basic types of strategic control are
,1. Premise control- Premises may be affected by environmental factors such as inflation,
interest rates and social changes or by industry factors such as competitors, suppliers and
barriers to entry
2. Implementation control- two basic types of implementation controls are monitoring
strategic thrusts and doing milestone reviews.
3. Special Alert Control- You will need mechanisms in place to assess the position of your
business in the case of sudden events, such as natural disasters, product recalls or market
spikes. Special alert controls allow you to reconsider the relevancy of your strategy in light of
these new events.
4. Strategic surveillance control- Continually safeguard your strategy by following trade
journals, attending conferences and keeping awareness of industry trends to meet these risks
as they arise.
Which one of the following strategic controls would have the basic characteristics of a high
degree of focusing, a high degree of formalization in data acquisition, can be used with
company- and strategy-specific factors, and have key strategic thrusts and milestones as
objects of control? - CORRECT ANSWER *** Implementation control ***
A) Premise control
C) Special alert control
D) Strategic surveillance
Every strategy is based on certain assumptions and predications. ________ control is
designed to check systematically and continuously whether or not what the strategy is based
on is still valid. - CORRECT ANSWER *** Premise ***
B) Implementation
C) Special alert
D) Strategic surveillance
,_________ control is designed to monitor a broad range of events inside and outside the firm
that are likely to affect the course of its strategy. - CORRECT ANSWER *** Strategic
surveillance ***
A) Premise
C) Implementation
D) Special alert
Which one of the following is best described as being a thorough, often rapid reconsideration
of the firm's strategy because of a sudden, unexpected event? - CORRECT
ANSWER *** Special alert control ***
A) Implementation control
B) Strategic surveillance control
D) Premise control
Which one of the following would not be considered a basic type of implementation control?
- CORRECT ANSWER *** Milestone projectiles ***
A) Strategic thrusts
C) Strategic projects
D) Milestone reviews
Implementation control is enabled through all of the following operational systems except
_______. - CORRECT ANSWER *** Incremental innovation ***
B) budgets
C) key success factors
D) schedules
, _________ is one of the basic types of strategic control. - CORRECT ANSWER ***
Special Alert Control ***
A) Operational control
B) Long-term control
D) Stakeholder control
Chapter 13 in Kreitner Kinicki Book (Organizational Behavior) - CORRECT
ANSWER
Ideally, an organization should experience no conflict. - CORRECT ANSWER False
A day off with pay that occurs one time only intended to allow the employee to recommit to
the organization's values and mission is known as the dialectic method. - CORRECT
ANSWER False
Dialectic or dialectics (Greek: διαλεκτική, dialektikḗ), also known as the dialectical method,
is a discourse between two or more people holding different points of view about a subject
but wishing to establish the truth through reasoned arguments.
The devil's advocacy method of stimulating functional conflict involves assigning one person
the role of critic. - CORRECT ANSWER True
The obliging (smoothing) style of handling dysfunctional conflict is appropriate for complex
issues where the chance of misunderstanding is high. - CORRECT ANSWER False
The nondisclosure negotiation tactic involves partial disclosure of facts, failure to disclose a
hidden fact, failure to correct the opponents' misperceptions, and concealment of the
negotiator's own position. - CORRECT ANSWER True
When a situation is characterized by __________, managers should anticipate conflict. -
CORRECT ANSWER *** extreme time pressure ***
ACTUAL QUESTIONS AND CORRECT
ANSWERS
Chapter 13- Strategic Management Book - CORRECT ANSWER
Managers who are in charge of the success of an organization's strategy typically are
concerned with all but which one of the following? - CORRECT ANSWER *** How
are we doing in comparison to our closest competitor?***
A) Are our assumptions about key trends correct?
B) Are objectives being met?
C) Are we moving in the proper direction?
Strategic control is concerned with tracking a strategy - CORRECT ANSWER *** as it
is being implemented***
B) before it is implemented
C) shortly after it is implemented
D) long after it is implemented
Which one of the following would not be considered a basic type of strategic control? -
CORRECT ANSWER *** Feedback control ***
A) Premise control
B) Implementation control
C) Feedback control
D) Strategic surveillance
The 4 basic types of strategic control are
,1. Premise control- Premises may be affected by environmental factors such as inflation,
interest rates and social changes or by industry factors such as competitors, suppliers and
barriers to entry
2. Implementation control- two basic types of implementation controls are monitoring
strategic thrusts and doing milestone reviews.
3. Special Alert Control- You will need mechanisms in place to assess the position of your
business in the case of sudden events, such as natural disasters, product recalls or market
spikes. Special alert controls allow you to reconsider the relevancy of your strategy in light of
these new events.
4. Strategic surveillance control- Continually safeguard your strategy by following trade
journals, attending conferences and keeping awareness of industry trends to meet these risks
as they arise.
Which one of the following strategic controls would have the basic characteristics of a high
degree of focusing, a high degree of formalization in data acquisition, can be used with
company- and strategy-specific factors, and have key strategic thrusts and milestones as
objects of control? - CORRECT ANSWER *** Implementation control ***
A) Premise control
C) Special alert control
D) Strategic surveillance
Every strategy is based on certain assumptions and predications. ________ control is
designed to check systematically and continuously whether or not what the strategy is based
on is still valid. - CORRECT ANSWER *** Premise ***
B) Implementation
C) Special alert
D) Strategic surveillance
,_________ control is designed to monitor a broad range of events inside and outside the firm
that are likely to affect the course of its strategy. - CORRECT ANSWER *** Strategic
surveillance ***
A) Premise
C) Implementation
D) Special alert
Which one of the following is best described as being a thorough, often rapid reconsideration
of the firm's strategy because of a sudden, unexpected event? - CORRECT
ANSWER *** Special alert control ***
A) Implementation control
B) Strategic surveillance control
D) Premise control
Which one of the following would not be considered a basic type of implementation control?
- CORRECT ANSWER *** Milestone projectiles ***
A) Strategic thrusts
C) Strategic projects
D) Milestone reviews
Implementation control is enabled through all of the following operational systems except
_______. - CORRECT ANSWER *** Incremental innovation ***
B) budgets
C) key success factors
D) schedules
, _________ is one of the basic types of strategic control. - CORRECT ANSWER ***
Special Alert Control ***
A) Operational control
B) Long-term control
D) Stakeholder control
Chapter 13 in Kreitner Kinicki Book (Organizational Behavior) - CORRECT
ANSWER
Ideally, an organization should experience no conflict. - CORRECT ANSWER False
A day off with pay that occurs one time only intended to allow the employee to recommit to
the organization's values and mission is known as the dialectic method. - CORRECT
ANSWER False
Dialectic or dialectics (Greek: διαλεκτική, dialektikḗ), also known as the dialectical method,
is a discourse between two or more people holding different points of view about a subject
but wishing to establish the truth through reasoned arguments.
The devil's advocacy method of stimulating functional conflict involves assigning one person
the role of critic. - CORRECT ANSWER True
The obliging (smoothing) style of handling dysfunctional conflict is appropriate for complex
issues where the chance of misunderstanding is high. - CORRECT ANSWER False
The nondisclosure negotiation tactic involves partial disclosure of facts, failure to disclose a
hidden fact, failure to correct the opponents' misperceptions, and concealment of the
negotiator's own position. - CORRECT ANSWER True
When a situation is characterized by __________, managers should anticipate conflict. -
CORRECT ANSWER *** extreme time pressure ***
