Fundamentals for Success in Business –
WGU Exam UPDATED ACTUAL
QUESTIONS AND CORRECT ANSWERS
Ethics: - CORRECT ANSWER The principles that guide a person's behavior.
Legal: - CORRECT ANSWER An act that is allowed or is in conformity with the law
of the land. This means that an act that is defined as illegal is in defiance of the stated or
established laws of a defined jurisdiction.
Legal Ethical: - CORRECT ANSWER When the law and personal or organizational
ethics are in accordance with each other.
Legal-Unethical: - CORRECT ANSWER Dilemma in which established laws are not
in accordance or do not uphold the ethical choice.
Illegal-Ethical: - CORRECT ANSWER Dilemma in which the ethical choice would be
in violation of established laws.
Personal Ethics: - CORRECT ANSWER Codes, principles, and values that shape our
interactions with others.
Values: - CORRECT ANSWER The stable goals that one has or life. Thing that are
most important to the individual. Influenced by early life experiences.
Morals: - CORRECT ANSWER Sets of rules that individuals develop based on cultural
norms and beliefs. Passed down through generations and characterize a cultural group.
Organizational Ethics: - CORRECT ANSWER A brand of applied ethics that focuses
on rule, principles, and standards in the context of business activities.
,Explicit Values: - CORRECT ANSWER A well crafted mission statement that clearly
states the principles that can be widely shared. Leaders can refer to it to guide the creation of
any new strategy or initiative and note its connection to the company's principles when
addressing employees, thus reinforcing the broader ethical system.
Thought During Judgment: - CORRECT ANSWER In several experiments, people are
more likely to tell the truth when an honor code came at the beginning of a form.
Incentives: - CORRECT ANSWER incentive programs must provide a variety of
rewards to be effective. Companies that use pro social incentives are likely to produce
happier, more satisfied, and more loyal employees.
Cultural Norms: - CORRECT ANSWER How peers actually behave, they tend to exert
the most social influence. So if they are lying, cheating, or stealing, the employees will most
likely do the same.
Organizational Culture: - CORRECT ANSWER The shared values, beliefs, and norms
of an organization that affect the strategies and operating procedures of the business.
CSR - CORRECT ANSWER = Corporate Social Responsibility: Where a company
voluntarily engages in actions that benefit society at large
Stakeholders: - CORRECT ANSWER Include the company's employees, unions,
investors, suppliers, consumers, local and national governments and communities that me be
affected by corporate activities such as construction, manufacturing, and pollution.
Code of Ethics: - CORRECT ANSWER A guide that publicly sets out an organization's
key values and ethical obligations.
Green washing: - CORRECT ANSWER When organizations carry about CSR missions
in an inauthentic way, using them to increase publicity rather than the spur real change.
, Internal Transparency: - CORRECT ANSWER Degree to which an organization
operates with openness, communication, and accountability.
Whistleblowers: - CORRECT ANSWER Those who tell the public or the authorities
about alleged misconduct occurring in a government department, private company, or
organization.
Business Process Management (BPM): - CORRECT ANSWER The management
initiative to design work processes so that they align with the organization's strategic goals.
Relationship Management: - CORRECT ANSWER Involves strategies that govern
how an organization maintains relationships with an audience.
Individual Contributor: - CORRECT ANSWER Someone who uses their personal
skills to contribute to a team.
Manager: - CORRECT ANSWER someone responsible for a group of people, a
department, or specific tasks within a company. The role of a manager is to focus on helping
his or her employees improve and achieve results.
Top Management: - CORRECT ANSWER President, CEO, Executive Vice Presidents
Middle Management: - CORRECT ANSWER Plant managers, division manager,
department managers.
First-Line Management: - CORRECT ANSWER Foreman, Supervisors, Office
Managers
Interpersonal Role: - CORRECT ANSWER Focusing on building relationships and
communication internally.Must be able to provide constructive feedback to their employees.
WGU Exam UPDATED ACTUAL
QUESTIONS AND CORRECT ANSWERS
Ethics: - CORRECT ANSWER The principles that guide a person's behavior.
Legal: - CORRECT ANSWER An act that is allowed or is in conformity with the law
of the land. This means that an act that is defined as illegal is in defiance of the stated or
established laws of a defined jurisdiction.
Legal Ethical: - CORRECT ANSWER When the law and personal or organizational
ethics are in accordance with each other.
Legal-Unethical: - CORRECT ANSWER Dilemma in which established laws are not
in accordance or do not uphold the ethical choice.
Illegal-Ethical: - CORRECT ANSWER Dilemma in which the ethical choice would be
in violation of established laws.
Personal Ethics: - CORRECT ANSWER Codes, principles, and values that shape our
interactions with others.
Values: - CORRECT ANSWER The stable goals that one has or life. Thing that are
most important to the individual. Influenced by early life experiences.
Morals: - CORRECT ANSWER Sets of rules that individuals develop based on cultural
norms and beliefs. Passed down through generations and characterize a cultural group.
Organizational Ethics: - CORRECT ANSWER A brand of applied ethics that focuses
on rule, principles, and standards in the context of business activities.
,Explicit Values: - CORRECT ANSWER A well crafted mission statement that clearly
states the principles that can be widely shared. Leaders can refer to it to guide the creation of
any new strategy or initiative and note its connection to the company's principles when
addressing employees, thus reinforcing the broader ethical system.
Thought During Judgment: - CORRECT ANSWER In several experiments, people are
more likely to tell the truth when an honor code came at the beginning of a form.
Incentives: - CORRECT ANSWER incentive programs must provide a variety of
rewards to be effective. Companies that use pro social incentives are likely to produce
happier, more satisfied, and more loyal employees.
Cultural Norms: - CORRECT ANSWER How peers actually behave, they tend to exert
the most social influence. So if they are lying, cheating, or stealing, the employees will most
likely do the same.
Organizational Culture: - CORRECT ANSWER The shared values, beliefs, and norms
of an organization that affect the strategies and operating procedures of the business.
CSR - CORRECT ANSWER = Corporate Social Responsibility: Where a company
voluntarily engages in actions that benefit society at large
Stakeholders: - CORRECT ANSWER Include the company's employees, unions,
investors, suppliers, consumers, local and national governments and communities that me be
affected by corporate activities such as construction, manufacturing, and pollution.
Code of Ethics: - CORRECT ANSWER A guide that publicly sets out an organization's
key values and ethical obligations.
Green washing: - CORRECT ANSWER When organizations carry about CSR missions
in an inauthentic way, using them to increase publicity rather than the spur real change.
, Internal Transparency: - CORRECT ANSWER Degree to which an organization
operates with openness, communication, and accountability.
Whistleblowers: - CORRECT ANSWER Those who tell the public or the authorities
about alleged misconduct occurring in a government department, private company, or
organization.
Business Process Management (BPM): - CORRECT ANSWER The management
initiative to design work processes so that they align with the organization's strategic goals.
Relationship Management: - CORRECT ANSWER Involves strategies that govern
how an organization maintains relationships with an audience.
Individual Contributor: - CORRECT ANSWER Someone who uses their personal
skills to contribute to a team.
Manager: - CORRECT ANSWER someone responsible for a group of people, a
department, or specific tasks within a company. The role of a manager is to focus on helping
his or her employees improve and achieve results.
Top Management: - CORRECT ANSWER President, CEO, Executive Vice Presidents
Middle Management: - CORRECT ANSWER Plant managers, division manager,
department managers.
First-Line Management: - CORRECT ANSWER Foreman, Supervisors, Office
Managers
Interpersonal Role: - CORRECT ANSWER Focusing on building relationships and
communication internally.Must be able to provide constructive feedback to their employees.
