Business - D072 Exam UPDATED
ACTUAL QUESTIONS AND CORRECT
ANSWERS
In an effort to cut costs, an apparel factory is moving operations to another country where
labor is cheap and employment laws are less stringent. Costs can only be kept low if the
factory operates like a sweatshop. Which type of problem is this company facing? -
CORRECT ANSWER Legal-unethical
The chief executive officer (CEO) of a company decides to change the way thecompany has
been functioning over the years in order to improve its reputation.The CEO decides to pay the
employees a fair wage, show a good profit margin, and produce a reliable product. But even
after a year, there is not much change inthe way the community perceives the company.
Which action will provide theimprovement this CEO is seeking?" - CORRECT
ANSWER Investing in social and environmental causes
The chief executive officer (CEO) of a beverage company wants to promote a healthy
lifestyle to its customers. Which action will achieve this goal? - CORRECT
ANSWER Build a park for the community that includes walking trails
A manufacturing cosmetics company currently avoids testing its products on animals, but the
new chief executive officer (CEO) decides to begin that practice since it will help cut
company costs. Which impact will this have on the organization? - CORRECT
ANSWER It will be viewed as being unethical.
During a meeting, a senior manager became upset over an issue and used profanity when
responding to lower-level managers. The behavior disrupted the whole company. Which
organizational element of ethics did this manager violate? - CORRECT
ANSWER Culture
An act of violence occurs in the country. When a company leader is asked about the situation
by a colleague at lunch, the leader opens up to the colleague and expresses concerns about the
, aggression associated with the event. Which ethical concept is driving this leader's response?
- CORRECT ANSWER Personal ethics
A junior accountant discovered fraud in the recording of accounts receivable and plans to
report this information to the local media. Which law protects this junior accountant from
retaliation by management of the company? - CORRECT ANSWER Sarbanes-Oxley
Act
A company employee notices that a member of upper management is harassing a newly hired
employee. The employee reports this behavior to the local authorities. Which term describes
the action taken by the employee who reported the incident? - CORRECT
ANSWER Whistleblowing
A corporation is opening a new factory in a small rural community and would like to
demonstrate an ethical commitment to environmental responsibility in the new location.
Which action demonstrates this commitment? - CORRECT ANSWER Invite local
citizens to a tree-planting event along the town's main street
Which employee action illustrates a personal commitment to environmentally friendly
business processes that also benefit the organization and local community? - CORRECT
ANSWER Starting a recycling programming at the workplace to reduce landfill
waste
Which organizational department is responsible for target market identification? - CORRECT
ANSWER Marketing
An employee takes a set of goals and turns them into actionable items to assign to a team.
What is this employee's management role in the organization? - CORRECT
ANSWER Middle
A new manager of a sales department receives the monthly reports from all four of the
company's sales locations throughout the state. The manager must interpret this data to set
targets for sales for the next month and next quarter. Which skill set must this manager
possess to fulfill this job responsibility? - CORRECT ANSWER Analysis