True - AnswersHuman errors are mistakes made by computer operators
True - AnswersIterative SDLCs are often referred to as "agile methods" because they allow flexibility
as development progresses.
False - AnswersHorizontal market software is designed to meet the needs of a single industry while
vertical market software meets the needs of many different industries
- customer support
- Sales
- Marketing - AnswersWhich of the following is a core CRM system
Convert Data - AnswersThe maintenance phase of a SDLC includes all of the following except
_________.
False - AnswersFraud alerts interfere with your ability to receive instant credit
False- DSS does not make the actual decision - AnswersA DSS manipulates the data needed to make a
decision as well as making a decision
False - AnswersDetailed application specifications can be developed before or after selecting the
hardware and software for an information system
True - AnswersA major source of data for CRM is produced by loyalty programs.
False - AnswersAs the design phase of a SDLC begins, programming languages, development tools,
and application software needed for the new information system are purchased, installed, and tested
to ensure that they work correctly.
- computers, communications networks, and data
- people and products
- policies and procedures
ALL OF THE ABOVE - AnswersThe scope of an information system includes which of the following?
TQM - AnswersWhich business practice is a technique initiated by top management that involves all
employees and all departments, and focuses on quality assurance in every product and service
offered to customers?
False- this would be a procedure handbook - AnswersSystem documentation contains step-by-step
instructions for performing specific tasks.
- Study the current system
- Determine system requirements
- Write requirements report - AnswersWhich of the following is a part of the analysis phase of a SDLC?
organization - AnswersA(n) _____________ is a group of people working together to accomplish a
goal.
True - AnswersAt an ecommerce site, the merchant's ecommerce application carries out only the first
and last stages of the payment process.
True - AnswersData centers are designed to proactively reduce the risk of data loss that might occur
as a result of a disaster.
CRM - Answers_______ applications provide optimal information when they encompass customer
support, marketing, and sales.
supply chain - AnswersA(n) ___________ is the sequence of organizations, people, activities,
information, and resources involved in moving a product or service from supplier to customer
Deterrents - AnswersWhich type of security measure reduces the likelihood of a deliberate attack?
True - AnswersApplication software for an information system is usually a series of preprogrammed
software modules supplied by a software publisher.
C2C - AnswersWhich ecommerce classification encompasses consumers selling merchandise and
services to each other?
B2C - AnswersWhich ecommerce classification encompasses online storefronts selling merchandise
and services to consumers?
- product planning
- manufacturing and purchasing
- inventory control and distribution - AnswersIn addition to sales, CRM, and SCM, ERP modules
support business activities such as _____________.
- Collect, display, and modify transactions.
- Store transactions.
, - List transactions.
ALL OF THE ABOVE - AnswersA transaction processing system is characterized by its ability to:
True - AnswersAcceptance testing is designed to verify that the new information system works as
required.
True - AnswersA lookup routine validates an entry by checking data in an in-house or third-party
database
The 3rd platform - AnswersAn emerging computing platform that is likely to drive innovation and
disruption through the next decade called __________ has massive scale, not only in cloud-based
hardware technology, but also in the vast amount of data that will be generated, consumed, and
analyzed
serializability - AnswersA DBMS feature known as __________ ensures that transactions are updated
in an orderly manner by establishing update rules
True - AnswersThe goal of normalization is to minimize data redundancy.
True - AnswersA table's physical sort order is the order in which records are arranged on storage
devices.
scale up, scale out - AnswersA __________ solution for data storage adds resources to a single device,
while a __________ solution adds more devices to a system.
False - AnswersSQL statements contain command words but do not contain data.
Browsers - Answers__________ are the most commonly used database clients.
JOIN - AnswersThe SQL ________ command allows you to temporarily join and simultaneously access
the data in more than one table.
False - AnswersSQL keywords must be entered in all uppercase letters because they are case-
sensitive.
BLOB - AnswersWhich database data type is a collection of binary data stored in a single field of a
database?
field validation rule - AnswersA(n) _____________ is a specification that the database designer sets
up to filter data entered into a particular field.
True - AnswersDynamic scaling for database servers can be a challenge because the additional
sharding has to be handled on the fly by the DBMS.
Field - AnswersIn a database, a(n) __________ contains the smallest unit of meaningful information
report generator - AnswersA(n) ________________ is a software tool for specifying the content and
format for a database report.
False - AnswersIn a case-sensitive database, uppercase letters are equivalent to their lowercase
counterparts.
False - AnswersA filing cabinet full of folders and papers would be classified as a structured file
because every document has a unique structure.
sort key - AnswersA(n) __________ is the column of data in a database that is used as the basis for
rearranging the data.
DBMS - AnswersThe acronym ____________ refers to software that manages data stored in a
database.
single-level, multi-level - AnswersA(n) _________ sort uses one field, to arrange records. A(n)
_________ sort arranges information by more than one field.
a. Local software
b. Browsers
c. Apps
ALL OF THE ABOVE - AnswersWhich of the following is not considered to be type of database client?
False - AnswersSpreadsheet software offers database capabilities for establishing relationships
between different record types.
Spreadsheet software - AnswersWhich database tool is best for simple flat files that involve
calculations?
OLAP - Answers__________ is a data analysis technique used by decision makers to quickly get
answers to complex queries that encompass multiple factors, such as locations, revenue, time
periods, and employee status.
True - AnswersIn a relational database, relationships are specified by joining common data stored in
records from different tables.