WGU Organizational Behavior and
Leadership Exam UPDATED QUESTIONS
AND CORRECT ANSWERS
Social loafing - CORRECT ANSWER In group projects, some do all of the work and
some do nothing. The powerful voice is the one that is heard
Group shift - CORRECT ANSWER Take more extreme measures than would as an
individual
Group think - CORRECT ANSWER The most powerful voice will be heard. Minority
opinions are overshadowed
Team - CORRECT ANSWER Have complimentary skills
Problem solving team - CORRECT ANSWER Not self managed
Selfmanagaed work team - CORRECT ANSWER Team works towards a goal and
doesn't report to a manager
Cross-functional team - CORRECT ANSWER Members from different departments to
complete a task
Virtual team - CORRECT ANSWER Members work together in different geographical
locations
Team effectiveness - CORRECT ANSWER Context
Composition
Process
, Context - CORRECT ANSWER Resources, leadership, trust, performance evaluations
& rewards
Composition - CORRECT ANSWER What kind of people. High abilities, personality,
diversity, size of teams (smaller is better) , member flexibility, member preferences.
Process - CORRECT ANSWER Common plan, specific goals, team efficacy, mental
models, conflict, social loafing
Creating team players - CORRECT ANSWER Selecting - hire
training - create
rewarding - incentives
Leadership - CORRECT ANSWER Ability to influence a group toward the
achievement of a vision or set of goals
Traits Theory of Leadship - CORRECT ANSWER Extraversion
Emotional intelligence
Self-monitoring
Behavioral Theory - CORRECT ANSWER Ohio State: initiating structure, meetings,
goals, production oriented, technical & detail oriented
Michigan: employee oriented, interpersonal relationships, personal interest in needs of
employee, accepting differences among them, consideration by mutual trust
Contingency Theory - CORRECT ANSWER Success is based on the situation
Fiedler: Leadership styles can not change "fixed"
Leadership Exam UPDATED QUESTIONS
AND CORRECT ANSWERS
Social loafing - CORRECT ANSWER In group projects, some do all of the work and
some do nothing. The powerful voice is the one that is heard
Group shift - CORRECT ANSWER Take more extreme measures than would as an
individual
Group think - CORRECT ANSWER The most powerful voice will be heard. Minority
opinions are overshadowed
Team - CORRECT ANSWER Have complimentary skills
Problem solving team - CORRECT ANSWER Not self managed
Selfmanagaed work team - CORRECT ANSWER Team works towards a goal and
doesn't report to a manager
Cross-functional team - CORRECT ANSWER Members from different departments to
complete a task
Virtual team - CORRECT ANSWER Members work together in different geographical
locations
Team effectiveness - CORRECT ANSWER Context
Composition
Process
, Context - CORRECT ANSWER Resources, leadership, trust, performance evaluations
& rewards
Composition - CORRECT ANSWER What kind of people. High abilities, personality,
diversity, size of teams (smaller is better) , member flexibility, member preferences.
Process - CORRECT ANSWER Common plan, specific goals, team efficacy, mental
models, conflict, social loafing
Creating team players - CORRECT ANSWER Selecting - hire
training - create
rewarding - incentives
Leadership - CORRECT ANSWER Ability to influence a group toward the
achievement of a vision or set of goals
Traits Theory of Leadship - CORRECT ANSWER Extraversion
Emotional intelligence
Self-monitoring
Behavioral Theory - CORRECT ANSWER Ohio State: initiating structure, meetings,
goals, production oriented, technical & detail oriented
Michigan: employee oriented, interpersonal relationships, personal interest in needs of
employee, accepting differences among them, consideration by mutual trust
Contingency Theory - CORRECT ANSWER Success is based on the situation
Fiedler: Leadership styles can not change "fixed"
