Hotside Certificate UPDATED
QUESTIONS AND CORRECT ANSWERS
Why do we have separate trays for the grill tools? - CORRECT ANSWER To prevent
cross-contamination between raw and cooked patties
Why do we use Meat Mitts at the Shack, and why is it important to use them consistently &
according to procedure each time? - CORRECT ANSWER - Meat Mitts prevent cross-
contamination from the grillers gloved hands that touched raw patties to utensils and other
surfaces in the kitchen.
- Meat Mitts allow the team to work on several stations at a time when order volume is low.
Which of the following actions can be done safely on the Hot side with the proper use of
using Meat Mitts? - CORRECT ANSWER - Grillers can cheese their own patties
safely.
- Grillers can cook additional items, including grilled cheese and dogs.
- The bun team can safely use grill tools to pull griddle items off when needed
To ensure the Meat Mitts are preventing cross contamination from raw meat, which of the
following procedures must we always follow? - CORRECT ANSWER -Cheese should
be stored in a separate grill drawer.
- If the latex/nitrile gloves contact the outside of soiled Meat Mitts, raw beef, or raw beef
packaging, immediately remove gloves, wash hands and put on a new pair of gloves before
continuing.
-If any grill tools or smallwares are handled with Mitts, remove the items to the dishwashing
area to wash, rinse and sanitize.
Pick all of the things we do when checking burger temps for the most accurate read? -
CORRECT ANSWER -We temp the middle of the patty
-We temp the first patty off the wave
-We only temp single patties
, What is the minimum internal temperature of a cooked burger patty? - CORRECT
ANSWER 160
What is the minimum internal temperature we must cook our Hot Dogs? - CORRECT
ANSWER 165
When do you cheese a well-done patty? - CORRECT ANSWER Right after the patty is
flipped
Why do we keep the first patty on the wave for plain, wells, and specialty cheeses? -
CORRECT ANSWER It allows the Bun team to easily identify which patty is which
consistently. Also with well-done patties, the first patty will technically already have been on
the grill for longer by the time you pull the rest of the patties off
Why would a burger fail to stick to the surface of the grill? - CORRECT
ANSWER Grill isnt reaching temp or recovering properly
What should you do when emptying the grease trough? - CORRECT ANSWER -
Scrape as much excess grease from the grill and the well at the bottom into the trough before
emptying.
-Announce "Hot!" to those around you.
-Move slowly and carefully to avoid spills.
Why is it important to wave items in the fryer instead of dropping all Chicken, 'Shrooms, and
Fries at the same time based on the all-day count? - CORRECT ANSWER - We want
items to be as fresh as possible for our guests, and items later on the board might not be
needed immediately
- Dropping two baskets of fries at the same time will drop the oil temperature and
dramatically impact the quality of the finished product.
Why is it important to polish and filter the oil regularly? - CORRECT ANSWER It
allows the oil to last longer without compromising the quality of the oil
QUESTIONS AND CORRECT ANSWERS
Why do we have separate trays for the grill tools? - CORRECT ANSWER To prevent
cross-contamination between raw and cooked patties
Why do we use Meat Mitts at the Shack, and why is it important to use them consistently &
according to procedure each time? - CORRECT ANSWER - Meat Mitts prevent cross-
contamination from the grillers gloved hands that touched raw patties to utensils and other
surfaces in the kitchen.
- Meat Mitts allow the team to work on several stations at a time when order volume is low.
Which of the following actions can be done safely on the Hot side with the proper use of
using Meat Mitts? - CORRECT ANSWER - Grillers can cheese their own patties
safely.
- Grillers can cook additional items, including grilled cheese and dogs.
- The bun team can safely use grill tools to pull griddle items off when needed
To ensure the Meat Mitts are preventing cross contamination from raw meat, which of the
following procedures must we always follow? - CORRECT ANSWER -Cheese should
be stored in a separate grill drawer.
- If the latex/nitrile gloves contact the outside of soiled Meat Mitts, raw beef, or raw beef
packaging, immediately remove gloves, wash hands and put on a new pair of gloves before
continuing.
-If any grill tools or smallwares are handled with Mitts, remove the items to the dishwashing
area to wash, rinse and sanitize.
Pick all of the things we do when checking burger temps for the most accurate read? -
CORRECT ANSWER -We temp the middle of the patty
-We temp the first patty off the wave
-We only temp single patties
, What is the minimum internal temperature of a cooked burger patty? - CORRECT
ANSWER 160
What is the minimum internal temperature we must cook our Hot Dogs? - CORRECT
ANSWER 165
When do you cheese a well-done patty? - CORRECT ANSWER Right after the patty is
flipped
Why do we keep the first patty on the wave for plain, wells, and specialty cheeses? -
CORRECT ANSWER It allows the Bun team to easily identify which patty is which
consistently. Also with well-done patties, the first patty will technically already have been on
the grill for longer by the time you pull the rest of the patties off
Why would a burger fail to stick to the surface of the grill? - CORRECT
ANSWER Grill isnt reaching temp or recovering properly
What should you do when emptying the grease trough? - CORRECT ANSWER -
Scrape as much excess grease from the grill and the well at the bottom into the trough before
emptying.
-Announce "Hot!" to those around you.
-Move slowly and carefully to avoid spills.
Why is it important to wave items in the fryer instead of dropping all Chicken, 'Shrooms, and
Fries at the same time based on the all-day count? - CORRECT ANSWER - We want
items to be as fresh as possible for our guests, and items later on the board might not be
needed immediately
- Dropping two baskets of fries at the same time will drop the oil temperature and
dramatically impact the quality of the finished product.
Why is it important to polish and filter the oil regularly? - CORRECT ANSWER It
allows the oil to last longer without compromising the quality of the oil
