COMPLETE SOLUTIONS
Skills required of MLAs - ANSWER-Identify and prepare patients for specimen
collection
Collect venipuncture and capillary blood specimens
Prepare blood and other specimens for analysis
Process urine, fecal, semen, sputum, etc in preparation for testing
Prepare specimens for proper transport
Distribute specimens to lab departments and outside labs
Prepare media and reagents for use in specimen testing
Perform ECG testing as required
Perform routine lab tests under supervision
Operate and care for routine lab equipment
Enter data into LIS (laboratory information system)
Collect and document monthly workload and record data
Perform related clerical duties
Fill out billing and other forms/requisitions
Comply with safety rules, policies, and guidelines
Report results after being resulted by technicians
What does POCT stand for? explain - ANSWER-point of care testing or bedside
testing is defined as medical diagnostic testing at or near the point of care, that is at
the time and place of patient care
Employee of tens overlook their physical work environment unless it is: - ANSWER-
Overwhelmingly good or bad
Ergonomics in the laboratory focuses on: - ANSWER-Taking a break, remaining
comfortable, stretching, and exercising
Barriers to effective communication - ANSWER-The patient does not speak english,
the patient is a very young child, the patient is emotionally upset, the patient is hard
of hearing.
Diversity Awareness - ANSWER-Acknowledging a patient's beliefs, customs,
knowledge, and attitudes
RT is also known as: - ANSWER-Medical Laboratory Technologist
Non-verbal communication includes - ANSWER-Appearance, touch, proxemics,
body language (facial expression and eye contact)
Organizational flow of the laboratory: - ANSWER-MLA - technologist- supervisor -
pathologist
, Canadian Charter of Rights and Freedoms - ANSWER-Must be considered before
any legislation is implemented
Federal body that defines the competencies for medical laboratory personnel: -
ANSWER-CSMLS
Statements that create an atmosphere of authority or power - ANSWER-Warning
and threatening
Statements that may "put down" - ANSWER-Moralizing and judging
Statements that are demanding, may be appropriate in emergency situations -
ANSWER-Ordering or commanding
Inappropriate reassurance - ANSWER-Dishonesty towards patients to fool them into
cooperating or comfort them even though a venipuncture will still be painful.
Ward manual - ANSWER-A list of all the tests done in the laboratory and contains
instructions for collecting non-blood specimens
Professionalism - ANSWER-Conduct or qualities that characterize a professional
person.
Self-confidence - ANSWER-The ability to trust one's own personal judgement -
emerges outwardly via posture, appearance, courage, and tactfulness in
communication
Integrity - ANSWER-A personal feeling of wholeness derived from honesty and
consistency of character
Compassion - ANSWER-ability to have a gentle, caring attitude toward patients and
fellow employees
self-motivation - ANSWER-The ability to take initiative and follow through on tasks -
consistently striving to improve ans correct behaviour
Dependability - ANSWER-The ability to take responsibility for ones actions, work
hard, and show constant reliable effort.
Empathy - ANSWER-the ability to understand and share the feelings of another
Accountability - ANSWER-ability to answer for one's own actions
Honesty - patient interaction - ANSWER-If a patient asks for test results, be honest
with them and say that that is out of your scope and they must consult with their
ordering physician
When transmitting test results over the phone, an MLA must include: - ANSWER-
Units of measure