ORGANIZATIONAL COMMUNICATION
QUIZ 2 EXAM SCRIPT 2026 COMPLETE
QUESTIONS AND CORRECT ANSWERS
◉ Since you began working for him two years ago, your boss has
always expected you to address him with a formal title. Last week,
however, he stopped by your desk and noticing the LA Lakers
screensaver on your computer, chatted with you about last night's game.
As he walked away, you said "have a good night Mr. Walker" and he
corrected you saying "just call me Tom." When you see your boss in the
future you will call him "Tom" and you know that you can chat about
basketball. Which assumption/key feature of organizational
communication does this example best exemplify? Answer:
organizational communication as "process" indicates its dynamic nature
◉ A ________occurs when one person appeals to the other for a desired
reaction and the other fails to respond as expected. Answer: rebuff
◉ A(n) ________ demand is a request made by one person that is
perceived by the other as unjust or outside of the normal range of
requests. Answer: illegitimate
◉ These types of annoyances occur when sheer repetition of instances of
some activity performed by one person crosses a threshold of tolerance
and becomes unacceptable to the other person. Answer: cumulative
QUIZ 2 EXAM SCRIPT 2026 COMPLETE
QUESTIONS AND CORRECT ANSWERS
◉ Since you began working for him two years ago, your boss has
always expected you to address him with a formal title. Last week,
however, he stopped by your desk and noticing the LA Lakers
screensaver on your computer, chatted with you about last night's game.
As he walked away, you said "have a good night Mr. Walker" and he
corrected you saying "just call me Tom." When you see your boss in the
future you will call him "Tom" and you know that you can chat about
basketball. Which assumption/key feature of organizational
communication does this example best exemplify? Answer:
organizational communication as "process" indicates its dynamic nature
◉ A ________occurs when one person appeals to the other for a desired
reaction and the other fails to respond as expected. Answer: rebuff
◉ A(n) ________ demand is a request made by one person that is
perceived by the other as unjust or outside of the normal range of
requests. Answer: illegitimate
◉ These types of annoyances occur when sheer repetition of instances of
some activity performed by one person crosses a threshold of tolerance
and becomes unacceptable to the other person. Answer: cumulative
