ORGB 327 LESSON 1 EXAM SCRIPT 2026
COMPLETE QUESTIONS AND CORRECT
ANSWERS
◉ Identify and define the managerial leadership skills. Answer: The
three skills are technical, interpersonal, and decision making. Technical
skills involve the ability to use methods and techniques to perform a
task. Interpersonal skills involve the ability to understand, communicate,
and work well with individuals and groups through developing effective
relationships. Decision-making skills are based on the ability to
conceptualize situations and select alternatives to solve problems and
take advantage of opportunities.
◉ List the ten managerial roles based on their three categories. Answer:
Leaders perform the interpersonal role when they act as figurehead,
leader, and liaison. Leaders perform the informational role when they act
as monitor, disseminator, and spokesperson. Leaders perform the
decisional role when they act as entrepreneur, disturbance-handler,
resource-allocator, and negotiator.
◉ Explain the interrelationships among the levels of leadership analysis.
Answer: The three levels of leadership analysis are individual, group,
and organizational. The individual performance affects the group and
organizational performance. The group performance affects the
organizational performance. And both the group and organization affect
the performance of the individual.
,◉ Describe the major similarity and difference between the trait and
behavioral leadership theories, and the interrelationships between them
and contingency theories. Answer: The similarity between the trait and
behavioral leadership theories is that they are both universal theories, or
they are seeking one best leadership style for all situations. The
difference is the approach to determining leadership effectiveness. Trait
theory attempts to explain personal characteristics of effective leaders,
whereas behavioral theory attempts to explain what leaders actually do
on the job.
◉ Which of the following statements regarding managers and leaders is
not true?
Select one:
a. Managers focus on doing things right.
b. Leaders are concerned with maintaining stability.
c. Leaders place great concern on innovation and change.
d. Managers are concerned with the best way to get the job done.
e. Successful managers use a truly participative form of leadership.
Feedback Answer: b. Leaders are concerned with maintaining stability.
◉ A manager is attending a company workshop called the Leadership
Grid to help him improve his effectiveness as a manager. The manager
will learn how to implement a high concern for getting the job done
while showing concern for the workers. This workshop best illustrates
which leadership theory paradigm?
, Select one:
a. trait
b. behavioural
c. contingency
d. management to leadership Answer: b. behavioural
◉ According to Mintzberg, which of the following is a managerial role
category?
Select one:
a. interpersonal
b. intrapersonal
c. technical
d. integrative Answer: a. interpersonal
◉ Leaders perform the ___________ role when they represent the
organization or department in legal, social, and ceremonial activities.
Answer: e. figurehead
◉ Which of the following is not a trait identified within the Big Five
Model of Personality Traits?
Select one:
a. dominance
COMPLETE QUESTIONS AND CORRECT
ANSWERS
◉ Identify and define the managerial leadership skills. Answer: The
three skills are technical, interpersonal, and decision making. Technical
skills involve the ability to use methods and techniques to perform a
task. Interpersonal skills involve the ability to understand, communicate,
and work well with individuals and groups through developing effective
relationships. Decision-making skills are based on the ability to
conceptualize situations and select alternatives to solve problems and
take advantage of opportunities.
◉ List the ten managerial roles based on their three categories. Answer:
Leaders perform the interpersonal role when they act as figurehead,
leader, and liaison. Leaders perform the informational role when they act
as monitor, disseminator, and spokesperson. Leaders perform the
decisional role when they act as entrepreneur, disturbance-handler,
resource-allocator, and negotiator.
◉ Explain the interrelationships among the levels of leadership analysis.
Answer: The three levels of leadership analysis are individual, group,
and organizational. The individual performance affects the group and
organizational performance. The group performance affects the
organizational performance. And both the group and organization affect
the performance of the individual.
,◉ Describe the major similarity and difference between the trait and
behavioral leadership theories, and the interrelationships between them
and contingency theories. Answer: The similarity between the trait and
behavioral leadership theories is that they are both universal theories, or
they are seeking one best leadership style for all situations. The
difference is the approach to determining leadership effectiveness. Trait
theory attempts to explain personal characteristics of effective leaders,
whereas behavioral theory attempts to explain what leaders actually do
on the job.
◉ Which of the following statements regarding managers and leaders is
not true?
Select one:
a. Managers focus on doing things right.
b. Leaders are concerned with maintaining stability.
c. Leaders place great concern on innovation and change.
d. Managers are concerned with the best way to get the job done.
e. Successful managers use a truly participative form of leadership.
Feedback Answer: b. Leaders are concerned with maintaining stability.
◉ A manager is attending a company workshop called the Leadership
Grid to help him improve his effectiveness as a manager. The manager
will learn how to implement a high concern for getting the job done
while showing concern for the workers. This workshop best illustrates
which leadership theory paradigm?
, Select one:
a. trait
b. behavioural
c. contingency
d. management to leadership Answer: b. behavioural
◉ According to Mintzberg, which of the following is a managerial role
category?
Select one:
a. interpersonal
b. intrapersonal
c. technical
d. integrative Answer: a. interpersonal
◉ Leaders perform the ___________ role when they represent the
organization or department in legal, social, and ceremonial activities.
Answer: e. figurehead
◉ Which of the following is not a trait identified within the Big Five
Model of Personality Traits?
Select one:
a. dominance
