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Exam Questions And Verified Answers (100%
correct verified solutions) Brand New Version.
Graded A+
Recruitment - {✔✔ANSWER✔✔}-the process through which the organization seeks
applicants for potential employment
,What factors determine how difficult the recruitment process will be? -
{✔✔ANSWER✔✔}-Geographic location of the agency, agency's reputation, legal and
governmental regulations, salary and benefits program
The recruitment process should start with the development of... - {✔✔ANSWER✔✔}-A
recruitment plan
Recruitment plan - {✔✔ANSWER✔✔}-a formalized, written plan that includes:
1. The agency's recruitment philosophy
2. Recruitment goals and objectives
3. Specific policies and procedures for the recruitment process
4. Staff needs in the recruitment process (e.g. training in recruitment)
Realistic Job Preview (RJP) - {✔✔ANSWER✔✔}-a preview of a job that provides both
positive and negative information about the job and the company
How is an RJP different from a typical job preview? - {✔✔ANSWER✔✔}-An RJP shows
both the positive and negative aspects of the job, whereas a typical job preview only presents
the positive
What are four ways that applicants may hear about part time/seasonal jobs? -
{✔✔ANSWER✔✔}-1. Advertisements
2. unsolicited applications
3. professional organizations/associations
4. employee referrals
What is the advantage to using advertisements for part time/seasonal job positions? -
{✔✔ANSWER✔✔}-Reach a large audience and can be directed toward a particular group
,What are the pros and cons of employee referrals for a job position? - {✔✔ANSWER✔✔}-
Pros: often high-quality candidates, as an employee wouldn't recommend someone they didn't
see fit for the job
Cons: May be seen by staff as violating equal opportunity regulations. Employees and their
referrals tend to have similar backgrounds, which may intentionally or unintentionally screen
out certain protected classes
What are the typical stages in reviewing a candidate's application? (4 steps)_ -
{✔✔ANSWER✔✔}-1. Completion and screening of application forms
2. Preliminary interview(s)
3. Testing (aptitude, psychomotor, personality etc)
4. Reference checking
Intentional vs. unintentional discrimination (hiring) - {✔✔ANSWER✔✔}-Intentional- hiring
manager applies one standard to one set of individuals and another standard to another
Unintentional- when the adoption of certain practices or employment decisions results in
substantial underrepresentation of individuals from a protected class
What are the steps of the interview process? - {✔✔ANSWER✔✔}-1. Review job
description
2. Determine the interviewers
3. Select the interview format
4. Develop interview questions (guided by job description)
5. Utilization of interview-assessment forms
6. Interviewer training
Structured interview vs. unstructured interview - {✔✔ANSWER✔✔}-Structured interview-
interviewer asks pre-determined questions based on competencies outlined in job description.
, Same questions asked in same order for all candidates. Easy to compare answers between
candidates, set time frame.
Unstructured interview- Not committed to pre-determined questions, allow for a more natural
conversation and give an opportunity to see how a candidate interacts with others. May be
time consuming and difficult to compare responses between candidates.
Four types of structured interview questions - {✔✔ANSWER✔✔}-1. Biographical
2. Behavioral
3. Competency
4. Situational
What are the 6 steps to designing training for employees? - {✔✔ANSWER✔✔}-1. Conduct
a needs analysis
2. Ensure employees' readiness for training
3. Ensure transfer of training
4. Develop an evaluation plan
5. Select a training method
6. Monitor and evaluate the training program
What serves as the basis for the design, development, delivery, and evaluation of a training
program? - {✔✔ANSWER✔✔}-Systematic needs assessment
What are the three components of a needs assessment? - {✔✔ANSWER✔✔}-1. Agency
analysis
2. Person/individual analysis
3. Task analysis
Exam Questions And Verified Answers (100%
correct verified solutions) Brand New Version.
Graded A+
Recruitment - {✔✔ANSWER✔✔}-the process through which the organization seeks
applicants for potential employment
,What factors determine how difficult the recruitment process will be? -
{✔✔ANSWER✔✔}-Geographic location of the agency, agency's reputation, legal and
governmental regulations, salary and benefits program
The recruitment process should start with the development of... - {✔✔ANSWER✔✔}-A
recruitment plan
Recruitment plan - {✔✔ANSWER✔✔}-a formalized, written plan that includes:
1. The agency's recruitment philosophy
2. Recruitment goals and objectives
3. Specific policies and procedures for the recruitment process
4. Staff needs in the recruitment process (e.g. training in recruitment)
Realistic Job Preview (RJP) - {✔✔ANSWER✔✔}-a preview of a job that provides both
positive and negative information about the job and the company
How is an RJP different from a typical job preview? - {✔✔ANSWER✔✔}-An RJP shows
both the positive and negative aspects of the job, whereas a typical job preview only presents
the positive
What are four ways that applicants may hear about part time/seasonal jobs? -
{✔✔ANSWER✔✔}-1. Advertisements
2. unsolicited applications
3. professional organizations/associations
4. employee referrals
What is the advantage to using advertisements for part time/seasonal job positions? -
{✔✔ANSWER✔✔}-Reach a large audience and can be directed toward a particular group
,What are the pros and cons of employee referrals for a job position? - {✔✔ANSWER✔✔}-
Pros: often high-quality candidates, as an employee wouldn't recommend someone they didn't
see fit for the job
Cons: May be seen by staff as violating equal opportunity regulations. Employees and their
referrals tend to have similar backgrounds, which may intentionally or unintentionally screen
out certain protected classes
What are the typical stages in reviewing a candidate's application? (4 steps)_ -
{✔✔ANSWER✔✔}-1. Completion and screening of application forms
2. Preliminary interview(s)
3. Testing (aptitude, psychomotor, personality etc)
4. Reference checking
Intentional vs. unintentional discrimination (hiring) - {✔✔ANSWER✔✔}-Intentional- hiring
manager applies one standard to one set of individuals and another standard to another
Unintentional- when the adoption of certain practices or employment decisions results in
substantial underrepresentation of individuals from a protected class
What are the steps of the interview process? - {✔✔ANSWER✔✔}-1. Review job
description
2. Determine the interviewers
3. Select the interview format
4. Develop interview questions (guided by job description)
5. Utilization of interview-assessment forms
6. Interviewer training
Structured interview vs. unstructured interview - {✔✔ANSWER✔✔}-Structured interview-
interviewer asks pre-determined questions based on competencies outlined in job description.
, Same questions asked in same order for all candidates. Easy to compare answers between
candidates, set time frame.
Unstructured interview- Not committed to pre-determined questions, allow for a more natural
conversation and give an opportunity to see how a candidate interacts with others. May be
time consuming and difficult to compare responses between candidates.
Four types of structured interview questions - {✔✔ANSWER✔✔}-1. Biographical
2. Behavioral
3. Competency
4. Situational
What are the 6 steps to designing training for employees? - {✔✔ANSWER✔✔}-1. Conduct
a needs analysis
2. Ensure employees' readiness for training
3. Ensure transfer of training
4. Develop an evaluation plan
5. Select a training method
6. Monitor and evaluate the training program
What serves as the basis for the design, development, delivery, and evaluation of a training
program? - {✔✔ANSWER✔✔}-Systematic needs assessment
What are the three components of a needs assessment? - {✔✔ANSWER✔✔}-1. Agency
analysis
2. Person/individual analysis
3. Task analysis
