Quality Assurance Questions and
Answers Updated 2026
WhichMofMtheMfollowingMareMcriteriaMofMaMQAMprogram?M-
MAnswerMstructure,Mprocess,MoutcomesM
RationaleM=MQualityMprogramsMincludeMtheMcriteriaMofMstructureM(theMframeworkMforMd
eliveryMofMcare),MprocessM(allMactivitiesMaffectingMpatientMcare),MoutcomesM(resultsMofM
processMactivities),McorrectiveMactionM(measuresMtakenMtoMimproveMoutcomes)MandMre-
evaluationM(monitoringMandMmeasuringMcorrectionMactions).
TheMnurseMisMcalledMtoMstartMandMIVMonManMadultMpatientMgoingMtoMsurgery.MTheM
patientMrefusesMtoMletMtheMnurseMperformMtheMvenipuncture.MTheMnurseMshouldMdoM
whichMofMtheMfollowing:M-MAnswerMnotifyMtheMphysicianM=MrationaleM-
MIfMtheMnurseMwereMtoMstartMtheMIVMagainstMtheMpatient'sMwishes,MtheMnurseMwould
MbeMguiltyMofMassaultMandMbattery.MRiskMmanagementMnotificationMisMnotMappropriate
MbecauseMthereMisMnoMliabilityMtoMdecreaseMifMtheMnurseMdoesMnotMstartMtheMIV.MR
equestingMfamilyMapprovalMisMalsoMnotMappropriateMbecauseMtheyMlegallyMcouldMnotMo
verruleMtheMdecisionMofMaMcompetentMadultMpatient.
AnMinstitution'sMphlebitisMrateMwasMdeterminedMtoMbeM12%.MUponMinvestigation,MitMwa
sMfoundMthatMinconsistentMpreppingMproceduresMwereMbeingMusedMtoMinitiateMvenipunc
tures.MProceduresMwereMrevisedMandMtheMuseMofMIVMstartMkitsMwasMbegunMtoMstanda
rdizeMcare.MAfterM3Mmonths,MtheMphlebitisMrateMwasM7%.MTheMchangesMinstitutedMare
MknowMinMQAMtermsMasMwhichMofMtheMfollowing:M-
MAnswerMCorrectiveMactionM=MrationaleM=MInMthisMsituationMtheMphlebitisMrateMwasMi
dentifiedMasMtooMhigh,MpreppingMproceduresMareMinconsistentMthereforeMhighMphlebitisM
rate.MCorrectiveMactionMisMtoMreviseMtheMprocedureMandMchangeMequipmentMtoMaddres
sMtheMissue.
AMhemolyticMbloodMtransfusionMreactionMresultingMinMdeathMofMtheMpatientMisManMexa
mpleMofMwhichMofMtheMfollowing?M-
MAnswerMSentinelMeventM=MdefinitionM=MunexpectedMoccurrenceMresultingMinMdeathMor
Minjury,MorMtheMriskMofMdeathMorMinjury
AccountabilityM-
MAnswerMbeingMresponsibleMandManswerableMforMactionsMorMinactionsMofMselfMorMothe
rsMinMtheMcontextMofMdelegation;MtheMknowledge,Mskills,Mjudgment,MandMexperienceMex
pectedMofMaMpractitioner
, AssaultM-MAnswerMtheMattemptMofMthreatMtoMdoMbodilyMinjuryMtoManother
BatteryM-
MAnswerMActualMphysicalMcontactMthatMcausesMharmMandMphysicalMcontactMwithoutMco
nsent
BreachMofMdutyM-
MAnswerMAMdeviationMfromMaMlevelMofMcareMthatMisMconsideredMreasonableMandMpru
dent;MfailureMtoMperformMaMprocedureMorMdeliverMcareMaccordingMtoMstandardsMandMg
uidelines.
CertificationM-
MAnswerMAttainmentMofMspecializedMknowledgeMandMskillsMbeyondMthoseMrequiredMfor
MsafeMpracticeMviaMaMprogram/examinationMtoMvalidateMthatMspecializedMknowledgeMan
dM/orMperformanceMwhoseMfunctionMisMtoMprotectMtheMpublic.
CivilMlawM-
MAnswerMTheMlegalMstructureMthatMdealsMwithMtheMrightsMofManMindividualMpersonMor
MaMcorporation.
CriminalMlawM-
MAnswerMTheMlegalMstructureMthatMdealsMwithManMoffenseMagainstMtheMgeneralMpublic
MorMsocietyMasMaMwhole.MActionsMbyMlicensedMpersonsMagainstMmedicalMpracticeMacts
MorMnurseMpracticeMactsMareMconsideredMcriminalMoffenses.
DelegationM-
MAnswerMTransferringMtoMaMcompetentMindividualMtheMauthorityMtoMperformMaMselecte
dMnursingMtaskMinMaMselectedMsituation.MTheMnurseMretainsMaccountabilityMforMtheM__
________________.
DocumentationM-
MAnswerMAMlegalMrecordingMofMallMcareMrenderedMtoMpatients;MshouldMbeMtimely,Macc
urate,Mlegible,MandMobjective.
IncidentMreportM-
MAnswerMAMfactualMstatementMthatMisMforMgeneratedMforManyMunusualMoccurrence,Mw
hichMhelpMtoMidentifyMtrendsMandMdocumentMoccurrencesMthatMmayMinvolvedMpotential
Mliability;MshouldMnotMbeMpartMofMtheMlegalMchart.