LONDON DRUGS TRAINING UPDATED
CERTIFICATION EVALUATION EXAMS 2026
QUESTIONS WITH PRACTICE SOLUTION
GRADED A+
◉ how to assist LP team and be an affective employee we must...
Answer: follow company policies and procedures and offer the best
customer service at all times
◉ 3 key rights as a worker. Answer: right to know about accidents,
right to have health and safety, refuse unsafe work
◉ when to push the hold up button Answer: press after the person
has left
◉ staff purchase form Answer: received when making a purchase
◉ Back door policy Answer: all employees enter and leave the store
by authorized entrances and exits - the front of the store.
◉ what do loss prevention officers do Answer: investigate and
respond to security incidents
, ◉ who to call if a LPO isnt on duty Answer: response centre
◉ what is a SHRINK Answer: unaccountable losses
◉ what is PROFILING Answer: judging someone by appearance
(unacceptable)
◉ what prohibits PROFILING Answer: personal policy #444
◉ how can employees help LP Answer: by provided positive and
engaging customer service to everyone as well as reporting
incidents
◉ best way to deter a theft situation Answer: offering customer
service
◉ what is role of ACTION COMITTEE Answer: - coordinate and run
social events
- identify problems and concerns
- improving work enviornment
CERTIFICATION EVALUATION EXAMS 2026
QUESTIONS WITH PRACTICE SOLUTION
GRADED A+
◉ how to assist LP team and be an affective employee we must...
Answer: follow company policies and procedures and offer the best
customer service at all times
◉ 3 key rights as a worker. Answer: right to know about accidents,
right to have health and safety, refuse unsafe work
◉ when to push the hold up button Answer: press after the person
has left
◉ staff purchase form Answer: received when making a purchase
◉ Back door policy Answer: all employees enter and leave the store
by authorized entrances and exits - the front of the store.
◉ what do loss prevention officers do Answer: investigate and
respond to security incidents
, ◉ who to call if a LPO isnt on duty Answer: response centre
◉ what is a SHRINK Answer: unaccountable losses
◉ what is PROFILING Answer: judging someone by appearance
(unacceptable)
◉ what prohibits PROFILING Answer: personal policy #444
◉ how can employees help LP Answer: by provided positive and
engaging customer service to everyone as well as reporting
incidents
◉ best way to deter a theft situation Answer: offering customer
service
◉ what is role of ACTION COMITTEE Answer: - coordinate and run
social events
- identify problems and concerns
- improving work enviornment
