LONDON DRUGS TRAINING UPDATED
COMPREHENSIVE EXAM SCRIPT 2026
QUESTIONS AND ANSWERS GUARANTEED TO
PASS
◉ RX 25 foot rule. Answer: all questions referring to product within
25 feet of the pharmacy department must be referred to a
pharmacist
◉ all questions referring to product within 25 feet of the pharmacy
department must be referred to (blank) Answer: a pharmacist
◉ how old must you be to purchase tobacco products? Answer: 19 (
year 2001)
◉ when to ask someone to produce a picture ID when purchasing
tobacco products Answer: anyone that appears under 30
◉ acceptable ID for tobacco purchases Answer: drivers licence,
passport, certificate of canadian citizenship, canadian permanent
resident card, canadian armed forces I.D card, provincial photo ID
card
-
,◉ unacceptable ID for tobacco purchases Answer: student or school
ID, bank or credit cards, employee ID cards, birth certificates, social
insurance cards
◉ 129 Answer: call for change for a $100 bill
◉ 529 Answer: call for change for a $50 bill
◉ 29 Answer: call for change (customer service)
◉ 44 Answer: call for assistance (33's)
◉ 66 Answer: call for second cashier
◉ what is customer service? Answer: someone to assist customers
or employees.
◉ code red Answer: call for medical emergency
◉ when to call for cashiers Answer: when there is more than 3
people waiting in line
, ◉ who is responsible for calling more cashiers Answer: we are all
responsible regardless of our position of department we work in
◉ what phone number do you call when you want to call the store
during store hours Answer: DISA local
◉ who is 44 requested by? Answer: only loss prevention
◉ how can you be a part of the health and safety
committee/workplace? Answer: follow all safety policies and
procedures and
◉ first priority when you see a spill Answer: barricade area around
spill
◉ what must you be wearing when assisting customer outside
store? Answer: a reflective vest
◉ dress code Answer: blue oxford or white shirt with LD logo, black
dress pants, skirts no more than 1 inch above knee, black toe
covered brandless shoe, black sweater vest or cardigan and name
badge.
COMPREHENSIVE EXAM SCRIPT 2026
QUESTIONS AND ANSWERS GUARANTEED TO
PASS
◉ RX 25 foot rule. Answer: all questions referring to product within
25 feet of the pharmacy department must be referred to a
pharmacist
◉ all questions referring to product within 25 feet of the pharmacy
department must be referred to (blank) Answer: a pharmacist
◉ how old must you be to purchase tobacco products? Answer: 19 (
year 2001)
◉ when to ask someone to produce a picture ID when purchasing
tobacco products Answer: anyone that appears under 30
◉ acceptable ID for tobacco purchases Answer: drivers licence,
passport, certificate of canadian citizenship, canadian permanent
resident card, canadian armed forces I.D card, provincial photo ID
card
-
,◉ unacceptable ID for tobacco purchases Answer: student or school
ID, bank or credit cards, employee ID cards, birth certificates, social
insurance cards
◉ 129 Answer: call for change for a $100 bill
◉ 529 Answer: call for change for a $50 bill
◉ 29 Answer: call for change (customer service)
◉ 44 Answer: call for assistance (33's)
◉ 66 Answer: call for second cashier
◉ what is customer service? Answer: someone to assist customers
or employees.
◉ code red Answer: call for medical emergency
◉ when to call for cashiers Answer: when there is more than 3
people waiting in line
, ◉ who is responsible for calling more cashiers Answer: we are all
responsible regardless of our position of department we work in
◉ what phone number do you call when you want to call the store
during store hours Answer: DISA local
◉ who is 44 requested by? Answer: only loss prevention
◉ how can you be a part of the health and safety
committee/workplace? Answer: follow all safety policies and
procedures and
◉ first priority when you see a spill Answer: barricade area around
spill
◉ what must you be wearing when assisting customer outside
store? Answer: a reflective vest
◉ dress code Answer: blue oxford or white shirt with LD logo, black
dress pants, skirts no more than 1 inch above knee, black toe
covered brandless shoe, black sweater vest or cardigan and name
badge.
