LONDON DRUGS TRAINING UPDATED
EXAMINATION TEST 2026 TESTED QUESTIONS
WITH FULL SOLUTION GRADED A+
◉ Steps to follow when a fire occurs. Answer: - Remain calm to
install confidence in others
- Remove any person(s) in immediate peril
- Notify management asap from nearest phone. They will contact fire
dept
- Do not shout fire
- Remain in department until further instructions from management
- If possible/necessary, use nearest fire extinguisher to fight the fire
◉ Back door policy. Answer: All employees of a unit are to enter and
leave by the authorised entrances and exits - i.e. the front of the
store.
◉ Action committee. Answer: Responsible for educating all store
employees regarding the activities of the Action Committee and
ensuring they make themselves available to listen to all staff issues
◉ LD employee Personal information agreement. Answer: Under no
circumstance should any employee give an inquiring party personal
, information about other employees. All inquires are referred to
management or Human Resources.
◉ LD Financial information agreement. Answer: All London Drugs
financial information is considered strictly confidential. Under no
circumstance is any financial information released to anyone other
than those authorised in Head Office.
◉ When is a new employee eligible for discount?. Answer: Upon
receipt of a discount card
◉ How long is the probationary period?. Answer: 3 months (90
days)
◉ What are Bravo cards?. Answer: Used to acknowledge
performance, acts or behaviour that have a positive impact on LD
customers, employees, processes or the company as a whole.
◉ What does DISA stand for?. Answer: Direct In store Access
number
◉ Customer Service. Answer: Member of Management or Service
Specialist who provide assistance to customers and employees
EXAMINATION TEST 2026 TESTED QUESTIONS
WITH FULL SOLUTION GRADED A+
◉ Steps to follow when a fire occurs. Answer: - Remain calm to
install confidence in others
- Remove any person(s) in immediate peril
- Notify management asap from nearest phone. They will contact fire
dept
- Do not shout fire
- Remain in department until further instructions from management
- If possible/necessary, use nearest fire extinguisher to fight the fire
◉ Back door policy. Answer: All employees of a unit are to enter and
leave by the authorised entrances and exits - i.e. the front of the
store.
◉ Action committee. Answer: Responsible for educating all store
employees regarding the activities of the Action Committee and
ensuring they make themselves available to listen to all staff issues
◉ LD employee Personal information agreement. Answer: Under no
circumstance should any employee give an inquiring party personal
, information about other employees. All inquires are referred to
management or Human Resources.
◉ LD Financial information agreement. Answer: All London Drugs
financial information is considered strictly confidential. Under no
circumstance is any financial information released to anyone other
than those authorised in Head Office.
◉ When is a new employee eligible for discount?. Answer: Upon
receipt of a discount card
◉ How long is the probationary period?. Answer: 3 months (90
days)
◉ What are Bravo cards?. Answer: Used to acknowledge
performance, acts or behaviour that have a positive impact on LD
customers, employees, processes or the company as a whole.
◉ What does DISA stand for?. Answer: Direct In store Access
number
◉ Customer Service. Answer: Member of Management or Service
Specialist who provide assistance to customers and employees
