Questions with 100% Correct
Answers | Latest Update
Due to water migration, most drapery and upholstery that are in contact
with moisture will develop _____________ stains/rings over time. -
🧠ANSWER ✔✔Water
Remember that the water damage restoration is not complete until all
materials are returned to a _____ - ______ condition. - 🧠ANSWER ✔✔Pre-
damage or former state
,What are the three categories/colors of water sanitation? - 🧠ANSWER
✔✔Category 1, 2, and 3
Carpet ___________ is always replaced in Category "2" & "3" losses if wet.
- 🧠ANSWER ✔✔Pads
The absorption process, in all hygroscopic materials, becomes more
dramatic above _______% RH. - 🧠ANSWER ✔✔60%
As the humidity increases, hygroscopic materials take on more moisture
i.e., water vapor, from the air until they reach _______________ with the
environment. - 🧠ANSWER ✔✔Equilibrium
What are the four classes of water damage? - 🧠ANSWER ✔✔1, 2, 3, and 4
The Standard of Care for water damage restoration is _______________. -
🧠ANSWER ✔✔ANSI-S500
What are the two types of secondary damage? - 🧠ANSWER
✔✔Hygroscopic and Fungal/ Mold
Accurate written _____________ must begin when the first contact is made
with the company. - 🧠ANSWER ✔✔Records
, The property owner, insured, or authorized agent, must sign a _________
_____________ before a restorer begins work. States who is financially
responsible for payment of services. - 🧠ANSWER ✔✔Work Authorization
A requirement for an insurance ______________ (deposit) should be
clearly explained over the phone before you respond. - 🧠ANSWER
✔✔Deductible
Restoration companies must provide a ____ hour phone response. -
🧠ANSWER ✔✔24 hour
Third party evaluations of water losses may be considered when there are
_________ health issues; high _______ occupants in the structure; or
when mold contamination is present. - 🧠ANSWER ✔✔Public health issues
and High Risk occupants
I.E.P. stands for: ____________ ________________
__________________. - 🧠ANSWER ✔✔Indoor Enviornmental Profesional
What is a tool, at our disposal, that illustrates what the damage was like
upon arrival on the job site? ____________________ - 🧠ANSWER
✔✔Camera/photographs
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