MBA 704 KUNGU WEEK 7 CHAPTERS 11
ACTUAL EXAM PAPER 2026 QUESTIONS WITH
SOLUTIONS GRADED A+
◉ nature of a team. Answer: - two or more people, with work roles
that require them to be interdependent
- operate within the organization, performing relevant tasks
- affect others inside and outside the organization
- membership is identifiable to those on or not on the team
◉ formal groups. Answer: group members are formally assigned
◉ informal groups. Answer: groups formed spontaneously by people
who share
- interests
- values
- identities
◉ identity groups. Answer: based on the social identities of
members
,◉ virtual teams. Answer: work together but are separated by time,
distance, or organizational structure
◉ virtual team technologies. Answer: - audio conferencing
- videoconferencing
- real-time electronic communication
- different-time electronic communication
- keypad voting systems
- group project management software
- text messaging
- messaging boards
- web conferencing
- blogs and wiki sites
◉ functional teams. Answer: - production teams
- service teams
- management teams
- project teams
- advisory teams
◉ self-managing teams. Answer: - more worker satisfaction
- lower turnover and absenteeism
, - increased productivity
- higher quality work
- more engaged in work
- higher level of commitment to the team
◉ team effectiveness. Answer: - knowledge criteria
- affective criteria
- outcome-acceptability of team outputs
- outcome-team viability for the future
- team needed?
◉ synergy. Answer: - greater goal commitment
- greater variety of skills and abilities used for task achievement
- greater sharing of knowledge
◉ process loss. Answer: - time and energy members spend
maintaining the team
- managing, coordinating, and implementing effective
communication within the team
◉ factors affecting effectiveness. Answer: - team composition
- diversity
ACTUAL EXAM PAPER 2026 QUESTIONS WITH
SOLUTIONS GRADED A+
◉ nature of a team. Answer: - two or more people, with work roles
that require them to be interdependent
- operate within the organization, performing relevant tasks
- affect others inside and outside the organization
- membership is identifiable to those on or not on the team
◉ formal groups. Answer: group members are formally assigned
◉ informal groups. Answer: groups formed spontaneously by people
who share
- interests
- values
- identities
◉ identity groups. Answer: based on the social identities of
members
,◉ virtual teams. Answer: work together but are separated by time,
distance, or organizational structure
◉ virtual team technologies. Answer: - audio conferencing
- videoconferencing
- real-time electronic communication
- different-time electronic communication
- keypad voting systems
- group project management software
- text messaging
- messaging boards
- web conferencing
- blogs and wiki sites
◉ functional teams. Answer: - production teams
- service teams
- management teams
- project teams
- advisory teams
◉ self-managing teams. Answer: - more worker satisfaction
- lower turnover and absenteeism
, - increased productivity
- higher quality work
- more engaged in work
- higher level of commitment to the team
◉ team effectiveness. Answer: - knowledge criteria
- affective criteria
- outcome-acceptability of team outputs
- outcome-team viability for the future
- team needed?
◉ synergy. Answer: - greater goal commitment
- greater variety of skills and abilities used for task achievement
- greater sharing of knowledge
◉ process loss. Answer: - time and energy members spend
maintaining the team
- managing, coordinating, and implementing effective
communication within the team
◉ factors affecting effectiveness. Answer: - team composition
- diversity
