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OM 300 Exam 2 Newest exam 2026/2027 | Actual
Complete Real Verified Exam Questions and Correct
Answers | Already Graded A+ | Verified
Answers||Newest Exam!!!!
Which of the following is NOT an external failure cost?
A. lost goodwill
B. scrap
C. returned goods
D. costs to society - Answer-B. scrap
Which of the following is the Japanese term used to
describe continuous improvement efforts?
A. poka-yoke
B. kanban
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C. six sigma
D. kaizen - Answer-D. kaizen
To develop a standard or benchmark, firms need to start
with
A. identifying benchmarking partners.
B. collecting benchmarking information.
C. determining what to benchmark.
D. forming a benchmark team. - Answer-C. determining
what to benchmark
Cause-and-effect diagrams are also known as
A. fish-bone charts.
B. target specification graphs.
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C. Pareto charts.
D. flowcharts. - Answer-A. fish bone charts
Managing quality helps build successful strategies of
A. differentiation, low cost and response.
B. differentiation, time and response.
C. differentiation, low cost and service.
D. differentiation, time and service. - Answer-A.
differentiation, low cost and response
A successful quality strategy begins with
A. satisfying customers and obtaining a competitive
advantage.
B. an understanding of the principles of quality.
OM 300 Exam 2 Newest exam 2026/2027 | Actual
Complete Real Verified Exam Questions and Correct
Answers | Already Graded A+ | Verified
Answers||Newest Exam!!!!
Which of the following is NOT an external failure cost?
A. lost goodwill
B. scrap
C. returned goods
D. costs to society - Answer-B. scrap
Which of the following is the Japanese term used to
describe continuous improvement efforts?
A. poka-yoke
B. kanban
,2|Page
C. six sigma
D. kaizen - Answer-D. kaizen
To develop a standard or benchmark, firms need to start
with
A. identifying benchmarking partners.
B. collecting benchmarking information.
C. determining what to benchmark.
D. forming a benchmark team. - Answer-C. determining
what to benchmark
Cause-and-effect diagrams are also known as
A. fish-bone charts.
B. target specification graphs.
, 3|Page
C. Pareto charts.
D. flowcharts. - Answer-A. fish bone charts
Managing quality helps build successful strategies of
A. differentiation, low cost and response.
B. differentiation, time and response.
C. differentiation, low cost and service.
D. differentiation, time and service. - Answer-A.
differentiation, low cost and response
A successful quality strategy begins with
A. satisfying customers and obtaining a competitive
advantage.
B. an understanding of the principles of quality.
