Tested,Actual Exam Questions (2026)
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2026-2027) Correct Detailed & Verified
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Accountability - ANSWERS-the requirement of one person to answer to a higher
authority for performance achieved in his or her own area of work.
workforce diversity - ANSWERS-the concept that organizations are becoming more
heterogeneous in terms of gender, age, race, ethnicity, sexual orientation, and inclusion
of other diverse groups
types and levels of management - ANSWERS-lower, middle, and upper
Prejudice and Discrimination - ANSWERS-Prejudice is an attitude, discrimination is a
behavior
glass ceiling - ANSWERS-an invisible limit on women's climb up the occupational ladder
intellectual capital - ANSWERS-the collective brainpower or shared knowledge of a
workforce IC=commitment x competency
, knowledge workers - ANSWERS-individuals valued for their ability to interpret and
analyze information
Organizational Behavior - ANSWERS-The study of human behavior in organizations.
An interdisciplinary field devoted to understanding individual group behavior,
interpersonal processes, and organizational dynamics.
scientific thinking - ANSWERS-process using the cognitive skills required to generate,
test, and revise theories
contingency thinking - ANSWERS-Seeks ways to meet the needs of different
management situations.
Recognizes responses to solutions must be crafted to best fit the circumstances and
people involved.
evidence-based management - ANSWERS-Uses hard facts and empirical evidence to
make decisions.
Organizations and the External Environment - ANSWERS-Organizations are collections
of people working together to achieve a common purpose.
Open systems transforms human and material resources inputs into finished goods and
services.
Complex adaptive systems interact and adapt with their environments to survive.
Stakeholders - ANSWERS-any persons or groups who will be affected by and thus have
an interest or "stake" in an organizations performance.
Internal Environment of Organizations - ANSWERS-Organization culture is a shared set
of beliefs and values within an organization.
Organizational climate represents shared perceptions of members regarding what the
organization is like in terms of management policies and practices.