MO221 Exam 1 2026 Exam
Questions and Correct Answers |
New Update
What is organizational behavior? - 🧠ANSWER ✔✔The study of what people
think, feel, and do in and around organizations
What does organizational behavior examine? - 🧠ANSWER ✔✔1. How
employees behave, perceive, make decisions, and respond emotionally
2. How individuals and teams in organizations relate to each other and their
counterparts in other organizations
,3. How organizations interact with their external environments
What is Kolb's experiential learning model? - 🧠ANSWER ✔✔1. Concrete
experience: engage in a class or team activity
2. Reflective observation: think about/discuss what happened. What did
you notice? Why is it important?
3. Abstract contextualization: develop a theory about how or why
something happened
4. Active experimentation: test your theory the next time you are in a similar
situation
What is management? - 🧠ANSWER ✔✔A process designed to achieve an
organizations objectives by using its resources effectively and efficiently in
a changing environment.
1. figuring out what to do
2. getting things done
,What are the two basic activities of management? - 🧠ANSWER ✔✔1.
Figuring out what to do often despite uncertainty and an enormous amount
of potentially relevant information
2. Getting things done through other people, despite having little direct
control over some of them
What is Lewins formula? - 🧠ANSWER ✔✔Peoples behavior (b) at work = a
function of the individual (i) and the environment (e)
What does Lewins formula mean? - 🧠ANSWER ✔✔1. Managers and
teammates cannot directly control any individual (i), or persons inherent
personality, preferences, and perspectives
2. Managers and teammates can only control or influence the environment
(e), or how they manage and interact with people and structure the work
and organizational context
What is the most important factor in hiring CEO's? - 🧠ANSWER ✔✔People
skills:
1. high levels of self-awareness
2. ability to listen/communicate
3
COPYRIGHT©JOSHCLAY 2025/2026. YEAR PUBLISHED 2026. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY
STATEMENT. ALL RIGHTS RESERVED
, 3. ability to work with different types of peoples/groups
4. emotional intelligence
What is emotional intelligence? - 🧠ANSWER ✔✔A set of abilities to
perceive and express emotion, assimilate emotion in thought, understand
and reason with emotion, and regulate emotion in oneself and others.
High emotional intelligence is related to... - 🧠ANSWER ✔✔1. Higher job
performance
2. Higher salary
3. Leadership emergence
4. Leadership effectiveness
5. More supportive and trusting relationships
6. Reduced stress and burnout
What are the five components of emotional intelligence at work? -
🧠ANSWER ✔✔1. Self-awareness (ability to understand and recognize your
moods, emotions, and drives, and their effects on other people)
2. Self-regulation (ability to control and redirect disruptive impulses and
moods, and to suspend judgement)
Questions and Correct Answers |
New Update
What is organizational behavior? - 🧠ANSWER ✔✔The study of what people
think, feel, and do in and around organizations
What does organizational behavior examine? - 🧠ANSWER ✔✔1. How
employees behave, perceive, make decisions, and respond emotionally
2. How individuals and teams in organizations relate to each other and their
counterparts in other organizations
,3. How organizations interact with their external environments
What is Kolb's experiential learning model? - 🧠ANSWER ✔✔1. Concrete
experience: engage in a class or team activity
2. Reflective observation: think about/discuss what happened. What did
you notice? Why is it important?
3. Abstract contextualization: develop a theory about how or why
something happened
4. Active experimentation: test your theory the next time you are in a similar
situation
What is management? - 🧠ANSWER ✔✔A process designed to achieve an
organizations objectives by using its resources effectively and efficiently in
a changing environment.
1. figuring out what to do
2. getting things done
,What are the two basic activities of management? - 🧠ANSWER ✔✔1.
Figuring out what to do often despite uncertainty and an enormous amount
of potentially relevant information
2. Getting things done through other people, despite having little direct
control over some of them
What is Lewins formula? - 🧠ANSWER ✔✔Peoples behavior (b) at work = a
function of the individual (i) and the environment (e)
What does Lewins formula mean? - 🧠ANSWER ✔✔1. Managers and
teammates cannot directly control any individual (i), or persons inherent
personality, preferences, and perspectives
2. Managers and teammates can only control or influence the environment
(e), or how they manage and interact with people and structure the work
and organizational context
What is the most important factor in hiring CEO's? - 🧠ANSWER ✔✔People
skills:
1. high levels of self-awareness
2. ability to listen/communicate
3
COPYRIGHT©JOSHCLAY 2025/2026. YEAR PUBLISHED 2026. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY
STATEMENT. ALL RIGHTS RESERVED
, 3. ability to work with different types of peoples/groups
4. emotional intelligence
What is emotional intelligence? - 🧠ANSWER ✔✔A set of abilities to
perceive and express emotion, assimilate emotion in thought, understand
and reason with emotion, and regulate emotion in oneself and others.
High emotional intelligence is related to... - 🧠ANSWER ✔✔1. Higher job
performance
2. Higher salary
3. Leadership emergence
4. Leadership effectiveness
5. More supportive and trusting relationships
6. Reduced stress and burnout
What are the five components of emotional intelligence at work? -
🧠ANSWER ✔✔1. Self-awareness (ability to understand and recognize your
moods, emotions, and drives, and their effects on other people)
2. Self-regulation (ability to control and redirect disruptive impulses and
moods, and to suspend judgement)
