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Organizational Behavior (OB) - 🧠ANSWER ✔✔The study of what people
think, feel, and do in and around organizations
What does OB examine? - 🧠ANSWER ✔✔1. How employees behave,
perceive, make decisions, and respond emotionally
,2. How individuals and teams in organizations relate to each other and their
counterparts in other organizations
3. How organizations interact with their external environments
What is the importance of understanding OB in your career? - 🧠ANSWER
✔✔1. Comprehend and predict workplace events
2. Adopt more accurate personal theories
3. Influence organizational events
Kolb's Experiential Learning Model - 🧠ANSWER ✔✔1. Concrete
Experience
2. Reflective Observation
3. Abstract Conceptualization
4. Active Experimentation
Management - 🧠ANSWER ✔✔A process designed to achieve an
organization's objectives by using its resources effectively and efficiently in
a changing environment
, two basic activities of management - 🧠ANSWER ✔✔1. figuring out what to
do: often despite uncertainty and an enormous amount of potentially
relevant information
2. getting things done: through other people, despite having little direct
control over most of them
Theory X managers assume - 🧠ANSWER ✔✔People don't like to work, so
they must be controlled and directed.
Often, coercion is necessary to get employees to complete tasks
Theory Y managers assume - 🧠ANSWER ✔✔People like to work, so they
can be self-directed, creative, and seek responsibility
People should be given autonomy to complete tasks
Lewin's Formula - 🧠ANSWER ✔✔B = IE
People's (B)ehavior at work = a function of the (I)ndividual and the
(E)nvironment
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