Introduction to
Management – Key
Concepts & Principles
Guidehttps://www.stuvia.com/dashboard!@_)#*)(@$)($@*($@)($@*_Page 1
Page 1 of 82 Introduction to Management – Key Concepts & Principles.pdf
,Introduction to Management 2 2026-03-27
Terms in this set (158)
Types of Managers 1) Top Management
2) Middle Management
3) First-Line Management
4) Team Leaders
Models A useful simplification of reality - allows you to categorize things into
general terms (ignoring exceptions to the rule) so you can get a good
overview of a topic.
Three Models Think of managers in terms of:
1) Their Title
2) Their Functions
3) The Mix of Skills They Need to Have
Page 2 of 82 Page 2 Introduction to Management.pdf
,Introduction to Management 3 2026-03-27
Four Functions 1) Planning
2) Organizing
3) Leading
4) Controlling
Gaining Management Skills Through Sources of 1) Reading
Learning 2) Reflection
3) Relationships
4) Real Experience
Best Way to Gain Management Skills 1) Combining Multiple Sources
2) Self-Management
Top 3 (of 10) Mistakes Managers Make 1) insensitive to others: abrasive, intimidating, bullying style
2) cold, aloof, arrogant
3) betray trust
Page 3 of 82 Page 3 Introduction to Management.pdf
, Introduction to Management 4 2026-03-27
Transition to Management 1) Manager's Initial Expectations: be the boss, formal authority, manage
tasks, job is not managing people
2) After Six Months: initial expectations were wrong, fast pace, heavy
workload, job is to be the problem solver and troubleshooter for
subordinates
3) After a Year: no longer a doer, communication listening and positive
reinforcement, learning to adapt to and control stress, job is people
development
Management Getting work done through others.
Planning (Management Function) -setting goals and deciding on action
- developing rules and procedures
-developing budgets and plans
Page 4 of 82 Page 4 Introduction to Management.pdf