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__________ is a term applied when the proper clinical car process is not executed
appropriately, such as giving the wrong drug to a patient or incorrectly administering the correct
drug.
A. Underuse
B. Overuse
C. Misuse
D. Illegal use - ✔✔✔-C. Misuse
______________ can be measured by how well evidence-based practices are followed, such as
the percentage of time diabetic patients receive all recommended care at each doctor visit, the
percentage of hospital-acquired infections, or the percentage of patients who develop pressure
ulcers (bed sores) while in the nursing home.
A. Safe care
B. Equitable care
C. Effective care
D. Timely care - ✔✔✔-C. Effective care
________________ is the degree to difference between survey results when the scales are
applied in different settings. Survey scores should reflect differences institutions, where care is
presumably different.
A - Discriminant validity
B - Criterion validity
C - Content validity
D - Construct validity - ✔✔✔-A - Discriminant validity
"Underuse is evidence by the fact that many scientifically sound practices are not used as often
they should be. For example, biannual mammography screening in woman ages 40 to 69 has
,CPHQ Practice Exam Study Guide with Questions and Answers (2025-2026) –
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been proven beneficial and yet is performed less than 75 percent of the time."This is the
categorization of:
A. Defects
B. La of professionalism in Medical field
C. La of care
D. Healthcare practice - ✔✔✔-A. Defects
a BH specialist notices a particularly high number of restraint deaths at a facility. an analysis of
the root causes of these events is most likely to indicate problems with:
1) equipment
2) staff orientation and training
3) staffing levels
4) alarm systems - ✔✔✔-2) staff orientation and training
a brief analysis of interventions for stroke is likely to be relatively unhelpful because:
1) most stroke victims die
2) stroke victims tend to be very old
3) research has yet to discover an effective standard treatment
4) strokes are likely to be accompanied by other conditions - ✔✔✔-3) research has yet to
discover an effective standard treatment
a capital expenditure such as for new equipment is generally expected to have a useful life of
more than
,CPHQ Practice Exam Study Guide with Questions and Answers (2025-2026) –
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1) 1 year
2) 3 years
3) 5 years
4) 10 years - ✔✔✔-1) 1 year
A chief quality officer has the responsibility for education and implementation of a quality
improvement process. To affect cultural change, the chief quality officer must.
1) believe the costs are justified by the benefits.
2) be a visible participant in the process.
3) receive quarterly reports.
4) limit training to managers and supervisors - ✔✔✔-2) be a visible participant in the process
A clinic is looking into adding a new computer software program to update an outdated
program. The new computer system will keep better track of patient records and will enable the
clinic to streamline the care that patients receive. What is the healthcare quality management
professional's role in this?
1) Research the history of the software to see how it has impacted other clinics
2) Create a simulation for the software to allow the clinic to see how it operates day to day
3) Assist the clinic in evaluating the pros and cons of the software
4) Advise the clinic to implement the software because of its value in improving patient care -
✔✔✔-3) Assist the clinic in evaluating the pros and cons of the software
Advising the clinic to adopt the software would come after the necessary evaluation process
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Researching the software and creating a simulation would be part of the evaluation process, but
each item is limited in itself. The larger goal for the healthcare quality management professional
is one of evaluation to assist the facility in making the best decision.
a clinic is reviewing the option of adding a new program to its available treatments but needs to
be sure the program is worth the cost. what is the first step that the CPHQ should take in this?
1) create a cost analysis plan that enables the clinic to add the program within the budget
2) revise the clinics budget to ensure that the treatment program can be added
3) contact other facilities to generate feedback and see if the program should be added
4) research the program and submit information indicating the feasibility of adding it. - ✔✔✔-4)
research the program and submit information indicating the feasibility of adding it.
A clinical pathway on the management of hip fractures has been developed by a multi-
disciplinary team and implemented in a large teaching hospital. After monitoring for 6 months,
the length of stay continues to exceed the guidelines. Which of the following should be the next
step?
1) evaluate compliance with the pathway
2) correlate the pathway with staffing levels
3) re-educate the staff on the purpose of the pathway
4) continue to monitor and collect data - ✔✔✔-1) evaluate compliance with the pathway
a complete history and physical examination should be completed on an inpatient with no
recent history of care within