CPHQ Questions and Answers Study Guide (2025-2026) – 100% Solved
__________ is a term applied when the proper clinical care process is not executed
appropriately, such as giving the wrong drug to a patient or incorrectly administering the correct
drug.
A. Underuse
B. Overuse
C. Misuse
D. Illegal use - ✔✔✔-Answer: C- misuse
______________ can be measured by how well evidence-______________ can be measured by
how well evidence-based practices are followed, such as the percentage of time diabetic
patients receive all recommended care at each doctor visit, the percentage of hospital-acquired
infections, or the percentage of patients who develop pressure ulcers (bed sores) while in the
nursing home.
A. Safe care
B. Equitable care
C. Effective care
D. Timely care - ✔✔✔-Answer: C - effective care
_________________ refers to the "degree to which individuals and groups are able to obtain
needed services."
A. Responsiveness to patient preferences
B. Amenities
C. Equity
D. Access - ✔✔✔-Answer: D
, CPHQ Questions and Answers Study Guide (2025-2026) – 100% Solved
_________________ standards denote level of quality that can be reached under the best
conditions, typically conditions similar to those under which efficacy is determined. These
standards are especially useful as a reference points being evaluated should set as a benchmark.
A. Optimal standards
B. Minimal standards
C. Achievable standards
D. Something in between - ✔✔✔-Answer: A
__________________ arises from a single or small set of causes that are not part of event or
process and therefore can be traced, identified and implemented or eliminated. In general,
researchers are interested in this variation because they can link-or-assign variation to a single
specific cause and act accordingly.
A. Process variation
B. Assignable variation
C. Random variation
D. Performance variation - ✔✔✔-Answer: B
___________________ is a difference between an observed event and a standard or norm.
Without this standard, or, best practice, measurement of variation offers little beyond a
description of the observations.
A. Variation
B. Process variation
C. Assignable variation
D. Random variation - ✔✔✔-Answer: A
__________ is a term applied when the proper clinical care process is not executed
appropriately, such as giving the wrong drug to a patient or incorrectly administering the correct
drug.
A. Underuse
B. Overuse
C. Misuse
D. Illegal use - ✔✔✔-Answer: C- misuse
______________ can be measured by how well evidence-______________ can be measured by
how well evidence-based practices are followed, such as the percentage of time diabetic
patients receive all recommended care at each doctor visit, the percentage of hospital-acquired
infections, or the percentage of patients who develop pressure ulcers (bed sores) while in the
nursing home.
A. Safe care
B. Equitable care
C. Effective care
D. Timely care - ✔✔✔-Answer: C - effective care
_________________ refers to the "degree to which individuals and groups are able to obtain
needed services."
A. Responsiveness to patient preferences
B. Amenities
C. Equity
D. Access - ✔✔✔-Answer: D
, CPHQ Questions and Answers Study Guide (2025-2026) – 100% Solved
_________________ standards denote level of quality that can be reached under the best
conditions, typically conditions similar to those under which efficacy is determined. These
standards are especially useful as a reference points being evaluated should set as a benchmark.
A. Optimal standards
B. Minimal standards
C. Achievable standards
D. Something in between - ✔✔✔-Answer: A
__________________ arises from a single or small set of causes that are not part of event or
process and therefore can be traced, identified and implemented or eliminated. In general,
researchers are interested in this variation because they can link-or-assign variation to a single
specific cause and act accordingly.
A. Process variation
B. Assignable variation
C. Random variation
D. Performance variation - ✔✔✔-Answer: B
___________________ is a difference between an observed event and a standard or norm.
Without this standard, or, best practice, measurement of variation offers little beyond a
description of the observations.
A. Variation
B. Process variation
C. Assignable variation
D. Random variation - ✔✔✔-Answer: A
