DUTCH BROS FLOW TEST ACTUAL EXAM
PAPER 2026 QUESTIONS WITH ANSWERS
GRADED A+
◍ No matter what position we are on what should our biggest focus always
be?.
Answer: The customers
◍ What are the reasons we hook a customer up with a free drink.
Answer: Birthday, Bad Day, Free drink on the Dutch Bros App, Not up to
DB standards or does not satisfy the customer
◍ Do we allow same day switches.
Answer: No
◍ How many scoops of flavor come standard in a 16 oz Carburator made
regular or Sugar Free?.
Answer: 2 scoops
◍ What are three things we offer when someone orders a hot Americano.
Answer: cream, sugar, and ice
◍ What is a Carburetor?.
Answer: anything fat free, sugar free, or decaf
◍ What is the appropriate flavor and amount for the following hot drink: iced
soy annihilator.
Answer: 1 scoop of choc mac
◍ How many shots come standard in our hot/iced drinks.
Answer: Small Classic: 2 Dbl torture: 4 911: 6Medium Classic: 2 Dbl
torture: 4 911: 6Lrg. Classic: 2 Dbl torture: 6 911: 6
◍ What do you do when a customer brings in a broken mug.
, Answer: Instruct them to reach out to HQ (
◍ How many scoop(s) come standard in an Iced Tea?.
Answer: Small: 1 scoopMed: 2 scoopsLrg: 3 scoops
◍ What type of milk is in soy latte?.
Answer: Soy
◍ Who founded Dutch Bros.
Answer: Travis Borsma and Dave Borsma
◍ Build a Large Half-Sweet, Zero Sugar Added, Skinny, White Chocolate
Double Torture with an Extra Shot!.
Answer: 1/3 scoop of SF White Chocolate, 1/3 scoop of SF Dark Chocolate,
1/3 Scoop of Vanilla. 7 Shots of Espresso. Nonfat Milk
◍ How many flat scoops of flavor go in a small, medium, and large Iced
Teas?.
Answer: 1, 2, 3
◍ What temperature do we steam to for all kids drinks? (Not-So-Hot).
Answer: 100 degrees
◍ What is the appropriate flavor and amount for the following hot drink: iced
double torture.
Answer: 1 scoop vanilla
◍ How much froth should our standard hot drinks have?.
Answer: Quarter inch
◍ How many sugar packets are in 1 scoop of Cane Sugar Syrup.
Answer: 4 sugars in 1 scoop
◍ What temp is kids temp/tepid.
Answer: 100°
◍ What is the appropriate flavor and amount for the following hot drink: Sugar
free kicker.
Answer: 1 scoop SF irish cream
,◍ The founder of Dutch Bros are:.
Answer: Dane and Trav Boersma
◍ Do we accept bills larger than $20?.
Answer: No
◍ What is the repercussion for giving out unnecessary free drinks.
Answer: Termination
◍ What milk is used for Mochas.
Answer: Chocolate Milk
◍ What ingredients go into a Small Sugar Free Kicker Carburetor?.
Answer: 2 scoop SF Irish Cream, 2 shots, Kick Me Mix to the 6 oz mix line
◍ How many scoops come standard when someone requests Soft Top.
Answer: 2 scoops
◍ What ingredients go in a Medium Hot Double Torture?.
Answer: 1 flat scoop Vanilla, 4 shots, Steamed Chocolate Milk
◍ What size clear cup is the following iced drink served in: Small=___.
Answer: 16 oz
◍ Grind that is too fine will produce a shot that tastes _____.
Answer: Burnt
◍ Build a large blended zero sugar added, extra sweet, decaf, double chocolate
mocha carburetor with an extra shot!.
Answer: 6 flat scoops of SF dark chocolate, 5 shots of decaf espresso, Kick
me Milk to the 10 oz mix line.
◍ Does the Sugar Free Rule apply to iced pit drinks.
Answer: No, only hot/iced machine drinks
◍ How would you make a 32 oz Blended Decaf Mocha?.
Answer: Shots: 4 decafMilk: chocFlavor and Amount: 4 scoops of chocMix
Line: 10 oz
, ◍ Do we reduce the mix line if someone asks for extra ice.
Answer: No, ask and educate
◍ What is the proper temp range for a hot drink to be steamed to?.
Answer: 150-155 degrees
◍ How many shots come standard in each size 911 Cold Pour.
Answer: 6, 6, 8
◍ What are the names of our regional managers.
Answer: Stephenie Barnes, Hannah Shuster, Chase Liljegren
◍ What is the appropriate flavor and amount for the following hot drink: Sugar
free caramelizer.
Answer: 1 scoop SF choc, and 1 sf scoop of carmel
◍ What do we add to a carburetor after tom-toming and before putting it in the
blender.
Answer: Ice
◍ What is the appropriate flavor and amount for the following hot drink: iced
cocomo.
Answer: 1 scoop coconut
◍ What type of milk is in a Cocomo?.
Answer: Chocolate Milk
◍ What is the appropriate flavor and amount for the following hot drink: Sugar
free double torture.
Answer: 2 scoops: 1 vanilla, and 1 choc
◍ What milk is used for skinny Lattes and Breves.
Answer: Nonfat
◍ Dutch Bros began serving up killer coffee in which year?.
Answer: 1992
◍ How many scoops of flavor come standard in each size Frost.
Answer: 2, 3,4
PAPER 2026 QUESTIONS WITH ANSWERS
GRADED A+
◍ No matter what position we are on what should our biggest focus always
be?.
Answer: The customers
◍ What are the reasons we hook a customer up with a free drink.
Answer: Birthday, Bad Day, Free drink on the Dutch Bros App, Not up to
DB standards or does not satisfy the customer
◍ Do we allow same day switches.
Answer: No
◍ How many scoops of flavor come standard in a 16 oz Carburator made
regular or Sugar Free?.
Answer: 2 scoops
◍ What are three things we offer when someone orders a hot Americano.
Answer: cream, sugar, and ice
◍ What is a Carburetor?.
Answer: anything fat free, sugar free, or decaf
◍ What is the appropriate flavor and amount for the following hot drink: iced
soy annihilator.
Answer: 1 scoop of choc mac
◍ How many shots come standard in our hot/iced drinks.
Answer: Small Classic: 2 Dbl torture: 4 911: 6Medium Classic: 2 Dbl
torture: 4 911: 6Lrg. Classic: 2 Dbl torture: 6 911: 6
◍ What do you do when a customer brings in a broken mug.
, Answer: Instruct them to reach out to HQ (
◍ How many scoop(s) come standard in an Iced Tea?.
Answer: Small: 1 scoopMed: 2 scoopsLrg: 3 scoops
◍ What type of milk is in soy latte?.
Answer: Soy
◍ Who founded Dutch Bros.
Answer: Travis Borsma and Dave Borsma
◍ Build a Large Half-Sweet, Zero Sugar Added, Skinny, White Chocolate
Double Torture with an Extra Shot!.
Answer: 1/3 scoop of SF White Chocolate, 1/3 scoop of SF Dark Chocolate,
1/3 Scoop of Vanilla. 7 Shots of Espresso. Nonfat Milk
◍ How many flat scoops of flavor go in a small, medium, and large Iced
Teas?.
Answer: 1, 2, 3
◍ What temperature do we steam to for all kids drinks? (Not-So-Hot).
Answer: 100 degrees
◍ What is the appropriate flavor and amount for the following hot drink: iced
double torture.
Answer: 1 scoop vanilla
◍ How much froth should our standard hot drinks have?.
Answer: Quarter inch
◍ How many sugar packets are in 1 scoop of Cane Sugar Syrup.
Answer: 4 sugars in 1 scoop
◍ What temp is kids temp/tepid.
Answer: 100°
◍ What is the appropriate flavor and amount for the following hot drink: Sugar
free kicker.
Answer: 1 scoop SF irish cream
,◍ The founder of Dutch Bros are:.
Answer: Dane and Trav Boersma
◍ Do we accept bills larger than $20?.
Answer: No
◍ What is the repercussion for giving out unnecessary free drinks.
Answer: Termination
◍ What milk is used for Mochas.
Answer: Chocolate Milk
◍ What ingredients go into a Small Sugar Free Kicker Carburetor?.
Answer: 2 scoop SF Irish Cream, 2 shots, Kick Me Mix to the 6 oz mix line
◍ How many scoops come standard when someone requests Soft Top.
Answer: 2 scoops
◍ What ingredients go in a Medium Hot Double Torture?.
Answer: 1 flat scoop Vanilla, 4 shots, Steamed Chocolate Milk
◍ What size clear cup is the following iced drink served in: Small=___.
Answer: 16 oz
◍ Grind that is too fine will produce a shot that tastes _____.
Answer: Burnt
◍ Build a large blended zero sugar added, extra sweet, decaf, double chocolate
mocha carburetor with an extra shot!.
Answer: 6 flat scoops of SF dark chocolate, 5 shots of decaf espresso, Kick
me Milk to the 10 oz mix line.
◍ Does the Sugar Free Rule apply to iced pit drinks.
Answer: No, only hot/iced machine drinks
◍ How would you make a 32 oz Blended Decaf Mocha?.
Answer: Shots: 4 decafMilk: chocFlavor and Amount: 4 scoops of chocMix
Line: 10 oz
, ◍ Do we reduce the mix line if someone asks for extra ice.
Answer: No, ask and educate
◍ What is the proper temp range for a hot drink to be steamed to?.
Answer: 150-155 degrees
◍ How many shots come standard in each size 911 Cold Pour.
Answer: 6, 6, 8
◍ What are the names of our regional managers.
Answer: Stephenie Barnes, Hannah Shuster, Chase Liljegren
◍ What is the appropriate flavor and amount for the following hot drink: Sugar
free caramelizer.
Answer: 1 scoop SF choc, and 1 sf scoop of carmel
◍ What do we add to a carburetor after tom-toming and before putting it in the
blender.
Answer: Ice
◍ What is the appropriate flavor and amount for the following hot drink: iced
cocomo.
Answer: 1 scoop coconut
◍ What type of milk is in a Cocomo?.
Answer: Chocolate Milk
◍ What is the appropriate flavor and amount for the following hot drink: Sugar
free double torture.
Answer: 2 scoops: 1 vanilla, and 1 choc
◍ What milk is used for skinny Lattes and Breves.
Answer: Nonfat
◍ Dutch Bros began serving up killer coffee in which year?.
Answer: 1992
◍ How many scoops of flavor come standard in each size Frost.
Answer: 2, 3,4
