DUTCH BROS FLOW TEST
COMPREHENSIVE STUDY GUIDE 2026 FULL
QUESTIONS AND SOLUTIONS GRADED A+
◍ What is the pricing cold pours teas:16 oz:24 oz: 32 oz:.
Answer: 16 oz: $2.5024 oz: $3.0032 oz: $3.50
◍ If a customer wants Just water what do we give them?.
Answer: Paper cup, water No ice and no lid
◍ What ingredients go in a Large Hot Americano with Vanilla and Cream?.
Answer: 1 scoop Vanilla, 4 shots, fill with hot Bunn water and 2 oz of cream
◍ What is the appropriate flavor and amount for the following hot drink: Sugar
free Mocha.
Answer: 2 scoops Chocolate
◍ True or False: when adding cream to a drink, you must reduce the mix line
accordingly.
Answer: True
◍ What type of milk is used for Breves.
Answer: Kick-Me
◍ If your shots are running long, what way do you adjust your grind.
Answer: more course = more short
◍ What is the appropriate flavor and amount for the following hot drink: Sugar
free vanilla latte.
Answer: 1 scoop SF vanilla
◍ What are our three companywide giveback days.
Answer: Dutch Luv Day, Drink One for Dane, Buck for Kids (on or near
National Coffee Dav)
,◍ How many scoops of flavor come standard in each size Dutch Freeze.
Answer: One scoop always
◍ Who is able to post on the DBWTV Band page about stand switches/
covers.
Answer: Managers only
◍ How many scoops of flavor come standard in an iced lemonade.
Answer: 1 (if requested)
◍ What ingredients go in a Large Blended 911?.
Answer: Freeze, 1 scoop Irish Cream, 2 added shots
◍ How many extra shots do we add to a Double Torture Freeze.
Answer: 2 extra shots
◍ What ingredients go in a Small Hot Triple Sugar Free Mocha?.
Answer: 2 scoops SF Chocolate, 3 shots, Steamed Kick Me Mix
◍ What are our three dairy free milk options.
Answer: coconut, soy, and almond
◍ How do you make a 24 oz White Choc/Caramel Mocha Freeze?.
Answer: Extra shots: 0Flavor and amount: 1 scoop; half white choc, half
caramelMilk: choc
◍ What ingredients go in a Large Blended Extra Sweet Double Torture?.
Answer: Freeze, 2 scoops Vanilla, 2 added shots, Splash of Chocolate Milk
◍ What ingredients go in a Medium Hot Sugar Free Double Torture?.
Answer: 1 scoop SF Vanilla & 1 scoop SF Chocolate, 4 shots, Steamed Kick
Me Mix
◍ What type of milk is used for SF Mochas.
Answer: Kick-Me
◍ What are all hot drinks built in.
Answer: In the cup
,◍ What ingredients go in a Medium Iced Triple Americano with Irish Cream?.
Answer: 1 scoop Irish Cream, 3 shots, Cold water to the 12 oz mix line
◍ What ingredients go in a Medium Hot Double Torture?.
Answer: 1 flat scoop Vanilla, 4 shots, Steamed Chocolate Milk
◍ How many tea bags do you use when making hot
tea?Small:___Med:____Lrg:___.
Answer: Small: 1 bagMed: 1 bagLarge: 2 bags
◍ What type of milk is used when a customer asks for 1% milk.
Answer: ½ 2% ½ Nonfat Milk
◍ What temp is kids temp/tepid.
Answer: 100°
◍ What are our Iced drink mix lines.
Answer: 8oz, 12oz, 160z
◍ Sugar Free Iced Kickers and Iced Annihilators follow the Sugar Free rule of
one flat scoop of SF syrup..
Answer: Sugar Free Iced Kicker and Iced Annihilators follow the Sugar Free
rule of one flat scoop of SF syrup.
◍ What year did Dutch Bros begin roasting their own beans.
Answer: 1996
◍ True or False: White coffee MUST be tamped.
Answer: True
◍ What ingredients go in a Medium Hot Nonfat Annihilator?.
Answer: 1 flat scoop of Chocolate Mac, 2 shots, Steamed Nonfat Milk
◍ How many scoops of flavor come standard in each size blended tea.
Answer: 2,3,4
◍ Does the Sugar Free Rule apply to blended pit drinks.
Answer: No, only hot/iced machine drinks
◍ How many scoops of flavor come standard in each size Rebel Freeze.
, Answer: 1,2,3
◍ Do we offer a student discount.
Answer: No
◍ If your shots are running shorter than 15 seconds you need to adjust the
grind to the - to be more - (Select all that apply).
Answer: Right, Fine
◍ What temp range do we standard steam hot drinks to.
Answer: 150°-155°
◍ What ingredients go in a Large Iced Sugar Free Annihilator?.
Answer: 1 scoop SF Chocolate Mac, 4 shots, Kick Me Mix to the 16 oz line
◍ What are the following food option and rebel pricing for an employee?8oz
rebel:______12 oz rebel:____Muffin top:_____Oatmeal: ______Talking
rain:_______Pastries:_______.
Answer: 8oz rebel: $112 oz rebel: $1Muffin top: $1 Oatmeal: $1.00Talking
rain: $1Pastries: $1.00
◍ What ingredients go in a Large Iced Annihilator?.
Answer: 2 scoops Chocolate Mac, 4 shots, Kick Me Mix to the 16 oz line
◍ What are the reasons we hook a customer up with a free drink.
Answer: Birthday, Bad Day, Free drink on the Dutch Bros App, Not up to
DB standards or does not satisfy the customer
◍ True or False: when adding Soft Top to a drink, you DO NOT reduce the
mix line. Instead, add on top like whipped cream (remove ice cubes if
needed).
Answer: True
◍ What milk is used for nonfat/skinny Lattes and Breves.
Answer: Nonfat
◍ What temp range is extra hot.
Answer: 165°-170°
COMPREHENSIVE STUDY GUIDE 2026 FULL
QUESTIONS AND SOLUTIONS GRADED A+
◍ What is the pricing cold pours teas:16 oz:24 oz: 32 oz:.
Answer: 16 oz: $2.5024 oz: $3.0032 oz: $3.50
◍ If a customer wants Just water what do we give them?.
Answer: Paper cup, water No ice and no lid
◍ What ingredients go in a Large Hot Americano with Vanilla and Cream?.
Answer: 1 scoop Vanilla, 4 shots, fill with hot Bunn water and 2 oz of cream
◍ What is the appropriate flavor and amount for the following hot drink: Sugar
free Mocha.
Answer: 2 scoops Chocolate
◍ True or False: when adding cream to a drink, you must reduce the mix line
accordingly.
Answer: True
◍ What type of milk is used for Breves.
Answer: Kick-Me
◍ If your shots are running long, what way do you adjust your grind.
Answer: more course = more short
◍ What is the appropriate flavor and amount for the following hot drink: Sugar
free vanilla latte.
Answer: 1 scoop SF vanilla
◍ What are our three companywide giveback days.
Answer: Dutch Luv Day, Drink One for Dane, Buck for Kids (on or near
National Coffee Dav)
,◍ How many scoops of flavor come standard in each size Dutch Freeze.
Answer: One scoop always
◍ Who is able to post on the DBWTV Band page about stand switches/
covers.
Answer: Managers only
◍ How many scoops of flavor come standard in an iced lemonade.
Answer: 1 (if requested)
◍ What ingredients go in a Large Blended 911?.
Answer: Freeze, 1 scoop Irish Cream, 2 added shots
◍ How many extra shots do we add to a Double Torture Freeze.
Answer: 2 extra shots
◍ What ingredients go in a Small Hot Triple Sugar Free Mocha?.
Answer: 2 scoops SF Chocolate, 3 shots, Steamed Kick Me Mix
◍ What are our three dairy free milk options.
Answer: coconut, soy, and almond
◍ How do you make a 24 oz White Choc/Caramel Mocha Freeze?.
Answer: Extra shots: 0Flavor and amount: 1 scoop; half white choc, half
caramelMilk: choc
◍ What ingredients go in a Large Blended Extra Sweet Double Torture?.
Answer: Freeze, 2 scoops Vanilla, 2 added shots, Splash of Chocolate Milk
◍ What ingredients go in a Medium Hot Sugar Free Double Torture?.
Answer: 1 scoop SF Vanilla & 1 scoop SF Chocolate, 4 shots, Steamed Kick
Me Mix
◍ What type of milk is used for SF Mochas.
Answer: Kick-Me
◍ What are all hot drinks built in.
Answer: In the cup
,◍ What ingredients go in a Medium Iced Triple Americano with Irish Cream?.
Answer: 1 scoop Irish Cream, 3 shots, Cold water to the 12 oz mix line
◍ What ingredients go in a Medium Hot Double Torture?.
Answer: 1 flat scoop Vanilla, 4 shots, Steamed Chocolate Milk
◍ How many tea bags do you use when making hot
tea?Small:___Med:____Lrg:___.
Answer: Small: 1 bagMed: 1 bagLarge: 2 bags
◍ What type of milk is used when a customer asks for 1% milk.
Answer: ½ 2% ½ Nonfat Milk
◍ What temp is kids temp/tepid.
Answer: 100°
◍ What are our Iced drink mix lines.
Answer: 8oz, 12oz, 160z
◍ Sugar Free Iced Kickers and Iced Annihilators follow the Sugar Free rule of
one flat scoop of SF syrup..
Answer: Sugar Free Iced Kicker and Iced Annihilators follow the Sugar Free
rule of one flat scoop of SF syrup.
◍ What year did Dutch Bros begin roasting their own beans.
Answer: 1996
◍ True or False: White coffee MUST be tamped.
Answer: True
◍ What ingredients go in a Medium Hot Nonfat Annihilator?.
Answer: 1 flat scoop of Chocolate Mac, 2 shots, Steamed Nonfat Milk
◍ How many scoops of flavor come standard in each size blended tea.
Answer: 2,3,4
◍ Does the Sugar Free Rule apply to blended pit drinks.
Answer: No, only hot/iced machine drinks
◍ How many scoops of flavor come standard in each size Rebel Freeze.
, Answer: 1,2,3
◍ Do we offer a student discount.
Answer: No
◍ If your shots are running shorter than 15 seconds you need to adjust the
grind to the - to be more - (Select all that apply).
Answer: Right, Fine
◍ What temp range do we standard steam hot drinks to.
Answer: 150°-155°
◍ What ingredients go in a Large Iced Sugar Free Annihilator?.
Answer: 1 scoop SF Chocolate Mac, 4 shots, Kick Me Mix to the 16 oz line
◍ What are the following food option and rebel pricing for an employee?8oz
rebel:______12 oz rebel:____Muffin top:_____Oatmeal: ______Talking
rain:_______Pastries:_______.
Answer: 8oz rebel: $112 oz rebel: $1Muffin top: $1 Oatmeal: $1.00Talking
rain: $1Pastries: $1.00
◍ What ingredients go in a Large Iced Annihilator?.
Answer: 2 scoops Chocolate Mac, 4 shots, Kick Me Mix to the 16 oz line
◍ What are the reasons we hook a customer up with a free drink.
Answer: Birthday, Bad Day, Free drink on the Dutch Bros App, Not up to
DB standards or does not satisfy the customer
◍ True or False: when adding Soft Top to a drink, you DO NOT reduce the
mix line. Instead, add on top like whipped cream (remove ice cubes if
needed).
Answer: True
◍ What milk is used for nonfat/skinny Lattes and Breves.
Answer: Nonfat
◍ What temp range is extra hot.
Answer: 165°-170°
