TEST BANK__Operations and Supply Chain Management 11th Edition by Roberta S. Russell , ISBN: 9781119905677 |Chapters 1-17| Questions with Verified Answers, Guide A+

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TEST BANK
Operations and Supply Chain Management

Roberta S. Russell

11th Edition

Chapters 1-17 (Questions with Verified Answers)
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Table of Contents
Part I: Operations Management
1. Introduction to Operations and Supply Chain Management
o Supplement: Operational Decision-Making Tools – Decision Analysis
2. Quality Management
3. Statistical Process Control
o Supplement: Operational Decision-Making Tools – Acceptance Sampling
4. Product Design
5. Service Design
6. Processes and Technology
7. Capacity and Facilities Design
o Supplement: Operational Decision-Making Tools – Facility Location Models
8. Human Resources
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o Supplement: Operational Decision-Making Tools – Work Measurement
9. Project Management
Part II: Supply Chain Management
10. Supply Chain Management Strategy and Design
11. Global Supply Chain Procurement and Distribution
• Supplement: Operational Decision-Making Tools – Transportation and Transshipment Models
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12. Forecasting
13. Inventory Management
• Supplement: Operational Decision-Making Tools – Simulation
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14. Sales and Operations Planning
• Supplement: Operational Decision-Making Tools – Linear Programming
15. Resource Planning Systems
16. Lean Production Systems
17. Scheduling
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Concept Check Questions for Learning Objectives
Chapter 1 – Introduction to Operations and Supply Chain Management

The Operations Function
1. The operations function interacts with
a. Marketing
b. Suppliers
c. Human resources
d. Finance
e. All of the above

Difficulty: Easy
Answer: d
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2. Operations is often described as
a. the creative core of an organization
b. a transformation process
c. the source of firm profitability
d. all of the above
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Difficulty: Easy
Answer: b
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The Evolution of Operations and Supply Chain Management
1. helped to enable the Industrial Revolution.
a. Linear programming
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b. Quality circles
c. Interchangeable parts
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d. The Internet

Difficulty: Easy
Answer: c

2. The Principles of Scientific Management were proposed by
a. Adam Smith
b. Henry Ford
c. Frederick Taylor
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