Correct Answers.
A. Holdover rent B. Unpaid Rent
C. Background Check fee D. Eviction fees - Answer All of the following expenses can be
deducted from the security deposit of a resident EXCEPT.
Who should complete a rental application? - Answer A. Prospective resident B. Property
Manager
C. Minor occupant D. Leasing Agent
Which reason BEST describe why it is important for an apartment manager to paraphrase a
resident's remarks during a conversation? - Answer It helps to avoid miscommunication and
shows that the apartment manager cares about the resident.
Which term is BEST defined as a legally enforceable contract that grants a resident the rights
and responsibilities of possession and use of an apartment for a specified period of time? -
Answer Lease
When may it be unnecessary to collect bids for a contract? - Answer The contract is for a
negligible amount.
During contract work at a property, which method of risk reduction is used to encourage
satisfactory completion of work by withholding a percentage of payment? - Answer
Retainage fee
Which term is BEST defined as a neutral policy or procedure that has a disproportionately
negative effect on a protected class - Answer Disparate impact
In which situation would it be MOST appropriate to ask for written verification of a disability
from a person who request reasonable modifications due to a disability? - Answer The
disability is not readily apparent
How should a property manager respond after being made aware that a sex offender lives on
the property? - Answer Seek legal counsel about disclosure responsibility.
Changes in the rules, services, practices, or policies that allow individuals with disabilities equal
enjoyment of housing? - Answer Accommdations