E-Lab (the "E" stands for experience) has project teams perform field research for its clients. One
team had to spend time riding in the back seat of a squad car, accompanying cops on drug raids, as
part of research for a new communications device for police departments. Another team studied
how people get sick with a cold to create a new over-the-counter cold remedy. Often clients give
team members extremely ambitious goals which the team members initially have no idea how to
solve. In other words, project teams are given ____.
Correct Answer:
stretch goals
____ occurs when workers withhold their efforts and fail to perform their share of the work.
Correct Answer:
Social loafing
____ describes the average level of ability, experience, personality, or any other factor on a team.
Correct Answer:
Team level
Which of the following is one of the stages that teams pass through as they develop and grow,
rather than decline?
Correct Answer:
performing
Which of the following types of teams has the authority to change their composition as well as all
of their tasks and work methods?
Correct Answer:
self-designing teams
A(n) ____ is defined as a team composed of geographically and/or organizationally dispersed
coworkers who use telecommunications and information technologies to accomplish an
organizational task.
Correct Answer:
virtual team
____ is the extent to which team members are attracted to a team and motivated to remain
with it.
,Correct Answer:
Cohesiveness
• Question 9
0 out of 3 points
A group in Great Britain has been established to improve the employment, retention, and
promotion prospects of black and other ethnic minorities as well as women in the Fire and
Rescue Service, which at present has a largely white, male demographic. At its inception, this
group was in the ____ stage of team development.
Answer
Selected Answer:
storming
Correct Answer:
forming
• Question 10
3 out of 3 points
The ____ is created to complete specific, one-time projects or tasks within a limited time.
Answer
Selected Answer:
project team
Correct Answer:
project team
• Question 11
3 out of 3 points
An organization engaged in ____ its work team members is training them in how to do all or
most of the jobs performed by the other team members.
Answer
Selected Answer:
cross training
Correct Answer:
cross training
• Question 12
0 out of 3 points
The highest level of team autonomy is found in ____.
Answer
Selected Answer:
employee involvement teams
Correct Answer:
self-designing teams
, • Question 13
3 out of 3 points
The least amount of team autonomy is found in ____.
Answer
Selected Answer:
traditional work groups
Correct Answer:
traditional work groups
• Question 14
3 out of 3 points
____ is a compensation system in which companies share the financial value of performance
gains such as productivity, cost savings, or quality with their workers.
Answer
Selected Answer:
Gainsharing
Correct Answer:
Gainsharing
• Question 15
3 out of 3 points
Team rewards that depend on ____ are the key to rewarding team behaviors and efforts.
Answer
Selected Answer:
team performance rather than individual performance
Correct Answer:
team performance rather than individual performance
• Question 16
3 out of 3 points
Which of the following training methods is most appropriate for imparting information or
knowledge to trainees?
Answer
Selected Answer:
lectures and planned readings
Correct Answer:
lectures and planned readings
• Question 17
3 out of 3 points
A ____ is a performance appraisal process in which feedback is obtained from the boss,
, subordinates, peers, and co-workers as well as the employees themselves.
Answer
Selected Answer:
360-degree feedback
Correct Answer:
360-degree feedback
• Question 18
3 out of 3 points
A ____ is a purposeful, systematic process for collecting information on the important work-
related aspects of a job.
Answer
Selected Answer:
job analysis
Correct Answer:
job analysis
• Question 19
3 out of 3 points
____ is intentional discrimination that occurs when people are purposefully not given the
same hiring, promotion, or membership opportunities because of their race, sex, age, ethnic
group, national origin, or religious beliefs.
Answer
Selected Answer:
Disparate treatment
Correct Answer:
Disparate treatment
• Question 20
3 out of 3 points
____ is the process of finding, developing, and keeping the right people for the company.
Answer
Selected Answer:
Human resource management
Correct Answer:
Human resource management
• Question 21
3 out of 3 points
Which of the following types of tests accurately predicts job performance in almost all kinds
of jobs?
Answer
team had to spend time riding in the back seat of a squad car, accompanying cops on drug raids, as
part of research for a new communications device for police departments. Another team studied
how people get sick with a cold to create a new over-the-counter cold remedy. Often clients give
team members extremely ambitious goals which the team members initially have no idea how to
solve. In other words, project teams are given ____.
Correct Answer:
stretch goals
____ occurs when workers withhold their efforts and fail to perform their share of the work.
Correct Answer:
Social loafing
____ describes the average level of ability, experience, personality, or any other factor on a team.
Correct Answer:
Team level
Which of the following is one of the stages that teams pass through as they develop and grow,
rather than decline?
Correct Answer:
performing
Which of the following types of teams has the authority to change their composition as well as all
of their tasks and work methods?
Correct Answer:
self-designing teams
A(n) ____ is defined as a team composed of geographically and/or organizationally dispersed
coworkers who use telecommunications and information technologies to accomplish an
organizational task.
Correct Answer:
virtual team
____ is the extent to which team members are attracted to a team and motivated to remain
with it.
,Correct Answer:
Cohesiveness
• Question 9
0 out of 3 points
A group in Great Britain has been established to improve the employment, retention, and
promotion prospects of black and other ethnic minorities as well as women in the Fire and
Rescue Service, which at present has a largely white, male demographic. At its inception, this
group was in the ____ stage of team development.
Answer
Selected Answer:
storming
Correct Answer:
forming
• Question 10
3 out of 3 points
The ____ is created to complete specific, one-time projects or tasks within a limited time.
Answer
Selected Answer:
project team
Correct Answer:
project team
• Question 11
3 out of 3 points
An organization engaged in ____ its work team members is training them in how to do all or
most of the jobs performed by the other team members.
Answer
Selected Answer:
cross training
Correct Answer:
cross training
• Question 12
0 out of 3 points
The highest level of team autonomy is found in ____.
Answer
Selected Answer:
employee involvement teams
Correct Answer:
self-designing teams
, • Question 13
3 out of 3 points
The least amount of team autonomy is found in ____.
Answer
Selected Answer:
traditional work groups
Correct Answer:
traditional work groups
• Question 14
3 out of 3 points
____ is a compensation system in which companies share the financial value of performance
gains such as productivity, cost savings, or quality with their workers.
Answer
Selected Answer:
Gainsharing
Correct Answer:
Gainsharing
• Question 15
3 out of 3 points
Team rewards that depend on ____ are the key to rewarding team behaviors and efforts.
Answer
Selected Answer:
team performance rather than individual performance
Correct Answer:
team performance rather than individual performance
• Question 16
3 out of 3 points
Which of the following training methods is most appropriate for imparting information or
knowledge to trainees?
Answer
Selected Answer:
lectures and planned readings
Correct Answer:
lectures and planned readings
• Question 17
3 out of 3 points
A ____ is a performance appraisal process in which feedback is obtained from the boss,
, subordinates, peers, and co-workers as well as the employees themselves.
Answer
Selected Answer:
360-degree feedback
Correct Answer:
360-degree feedback
• Question 18
3 out of 3 points
A ____ is a purposeful, systematic process for collecting information on the important work-
related aspects of a job.
Answer
Selected Answer:
job analysis
Correct Answer:
job analysis
• Question 19
3 out of 3 points
____ is intentional discrimination that occurs when people are purposefully not given the
same hiring, promotion, or membership opportunities because of their race, sex, age, ethnic
group, national origin, or religious beliefs.
Answer
Selected Answer:
Disparate treatment
Correct Answer:
Disparate treatment
• Question 20
3 out of 3 points
____ is the process of finding, developing, and keeping the right people for the company.
Answer
Selected Answer:
Human resource management
Correct Answer:
Human resource management
• Question 21
3 out of 3 points
Which of the following types of tests accurately predicts job performance in almost all kinds
of jobs?
Answer
