3/28/26, 8:30 AM WGU Change Management and Innovation - C208 pre-assessment
WGU Change Management and Innovation - C208 pre-
assessment Exam || Most Recent Exam Actual Complete Real
Exam Questions And Correct Answers (Verified Answers)
Already Graded A+
Which three individuals within an organization could play the role of change
agent
Answers:
ceo
consultant
employee
Which of the eight steps described by Kotter is the first step a change leader
takes when implementing a change
Answers:
Establishing a sense of urgency
Place the stages of Everett Roger's Diffusion of Innovation model in order
from 1 (earliest stage) to 5 (latest stage)
Answers:
knowledge
persuasion
decision
implementation
confirmation
/ 1/14
, 3/28/26, 8:30 AM WGU Change Management and Innovation - C208 pre-assessment
The head of human resources of a large company is considering changes to the
employee benefits program but is unsure how the employees will respond to
these changes
Which type of change model should this person employ?
Answers:
Descriptive
Which two statements characterize low end disruption
Answers:
it is an innovation that is good enough
it evolves over time into a product with more features
Which approaches would be appropriate for communicating change
initiatives? Choose 2 answers
Answers:
Addressing concerns raised by the prospect change
Explaining why the change is needed
What is essential for a leader to communicate when undertaking organizational
change?
Answers:
a consistent vision of the end result of the change
how should training be viewed during organizational change
Answers:
as a worthwhile investment in a successful transition
/ 2/14
WGU Change Management and Innovation - C208 pre-
assessment Exam || Most Recent Exam Actual Complete Real
Exam Questions And Correct Answers (Verified Answers)
Already Graded A+
Which three individuals within an organization could play the role of change
agent
Answers:
ceo
consultant
employee
Which of the eight steps described by Kotter is the first step a change leader
takes when implementing a change
Answers:
Establishing a sense of urgency
Place the stages of Everett Roger's Diffusion of Innovation model in order
from 1 (earliest stage) to 5 (latest stage)
Answers:
knowledge
persuasion
decision
implementation
confirmation
/ 1/14
, 3/28/26, 8:30 AM WGU Change Management and Innovation - C208 pre-assessment
The head of human resources of a large company is considering changes to the
employee benefits program but is unsure how the employees will respond to
these changes
Which type of change model should this person employ?
Answers:
Descriptive
Which two statements characterize low end disruption
Answers:
it is an innovation that is good enough
it evolves over time into a product with more features
Which approaches would be appropriate for communicating change
initiatives? Choose 2 answers
Answers:
Addressing concerns raised by the prospect change
Explaining why the change is needed
What is essential for a leader to communicate when undertaking organizational
change?
Answers:
a consistent vision of the end result of the change
how should training be viewed during organizational change
Answers:
as a worthwhile investment in a successful transition
/ 2/14
