WGU Change Management and Innovation - C208
assessment v2 Exam || Most Recent Exam Actual
Complete Real Exam Questions And Correct Answers
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Which stage in Kurt Lewin's change model involves changes being
institutionalized in the corporate culture?
Refreezing
Which of the following does not characterize the management style known as
empowerment?
Reliance on hierarchy
What is the first step in John Kotter's eight-step process for transformational
change?
Establish a sense of urgency
Which of the following is not an explanation for why people resist change at
work?
Management has explained and demonstrated the need for change.
Why does John Kotter advocate creating "short-term wins" in his eight-step
process for change?
They help to create a feeling of progress as well as an opportunity to reward
employees
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, 3/28/26, 8:40 AM WGU Change Management and Innovation - C208 assessment v2
The development of the Internet is an example of
radical innovation
Which stage in Kurt Lewin's change model involves people employing new skills
and attitudes and being rewarded by the organization for doing so?
Refreezing
Which of the following is not one of the four stages of change in the Black and
Gregersen model?
Do the new right thing, and do it fairly well at first
Sustaining organizational change through continued focus occurs during
which step in the ADKAR model?
Reinforcement
A manager who is comfortable with risk will be more likely to lead which sort of
change effort?
Revolutionary
The third step of the Cisco Change Roadmap (CCR) is
Manage
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