EDPM CXC PAST PAPERS COMPLETE EXAM QUESTIONS WITH VERIFIED ANSWERS

EDPM CXC PAST PAPERS COMPLETE
EXAM QUESTIONS WITH VERIFIED
ANSWERS


\.When writing a business letter, which of the
following should be used as the salutation?
a. Dear Mr. Thomas
b. Dear Anita
c. Hello Tony

d. To Mr. Thomas - ANSWERS✔-Dear Mr. Thomas


\.Which of the following is NOT likely to be found
on a letterhead?
a. page number
b. name of organization
c. the firm's telephone number

d. e-mail address - ANSWERS✔-page number


\.What is the correct spacing between the body of the
letter and the complimentary close?
a. 4 clear spaces
b. 1 clear space

, c. 6 clear spaces

d. 2 clear spaces - ANSWERS✔-4 clear spaces


\.Which of the following refers to the writer's name
within a letter?
a. salutation
b. designation
c. signatory

d. personal - ANSWERS✔-signatory


\.A document which shows the schedule of an
executive's travel arrangements is called a/an:
a. diary
b. programme
c. itinerary

d. travel sheet - ANSWERS✔-itinerary


\._______ is a set of instructions that tell the
computer what to do.
a. data
b. procedure
c. software

d. hardware - ANSWERS✔-software