OTP 2 EXAM COMPLETE QUESTIONS
WITH CORRECT DETAILED ANSWERS
2025/2026 GRADED A+ || 100%
GUARANTEED PASS RECENT VERSION
1. What should be done before removing the cables from the defective
controller? - ANSWER Ensure all cables are properly labeled
2. When installing a replacement controller, when should the power cord be
connected? - ANSWER once all the other cables have been attached
3. Once you have installed the controller, you must verify what? -
ANSWER all of the above
4. 3rd Present Window - ANSWER A third DT window at the DT-exit side
of the Lobby. This is where a crew person can hand out the "Pull Forward"
order.
5. A/B Switch - ANSWER A device used to switch the printer on one side of
the Heated Prep Table from Lunch(A) to Breakfast(B).
6. ABS - ANSWER Automated Beverage System. Legacy version -
Connects through Serial Hub.
,7. ABS 2.0 - ANSWER Automated Beverage System. Next Generation
version - Connects through a network cable to a network switch.
8. Aruba Gateway Controller - ANSWER This device allows your restaurant
to communicate with the internet. It allows outbound network traffic and
prevents unauthorized incoming network traffic
9. Aruba Network Switch - ANSWER The network switch connects devices
within a network and forwards data packets to and from those devices. This
is your LAN (local area network). All switch ports run at 1GB speeds, are
PoE enabled, and are managed.
10.ATEN - ANSWER Manufacturer of different devices in the restaurant,
including ATEN USB Extenders, ATEN KVM Switch, and IC-45 Adaptors.
11.ATOS - ANSWER The IT support desk contact for the restaurant. 1-800-
515-3636
12.BDAP - ANSWER Beverage and Dessert As Production. This includes
two controllers in the present booth area or hallway with Forward Present
Window and includes 2 monitors that could either be mirrored or routed
using Restaurant File Maintenance.
13.Biometric Reader - ANSWER A device that allows a user to scan their
fingerprint to be identified/login.
,14.Biscuit Box - ANSWER The beige or grey colored box that the network
jacks are mounted into. Homeruns connect from the back of the network
jacks here and go through the wall and into the back of the Patch Panel
15.BOS 5.0 - ANSWER Latest version of Back Office Server software,
which retired the ISP and now has C&I software.
16.Bump Bar - ANSWER A device that enables orders to be served, held,
and managed by pressing corresponding buttons.
17.Cash Drawer - ANSWER Cash drawers are mounted below the counter to
store money collected from customers.
18.Cat5e - ANSWER Category 5 enhanced cable. Transmits Data - Most
common cable type used in McDonald's. Can support PoE.
19.Cat6 - ANSWER Category 6 cable. Transmits data and power at a higher
rate for digital media. Used in DMB's at McDonald's. Can support PoE and
data
20.CBB - ANSWER Combined Beverage Business, otherwise known as the
McCafé area. This is where specialty drinks are made
21.C/D - ANSWER Cash Drawer
, 22.C&I - ANSWER Cash and Inventory in the QSR soft application to track
drawer count-downs, inventory, and other restaurant data.
23.COD - ANSWER Customer Order Display
24.CODE - ANSWER Core Operations Digital Expert
25.COM Port - ANSWER Communications Port. May be DB9, RJ45, or
RJ50. Used to send data to various equipment.
26.Controller - ANSWER A small computer used to send and receive
information from peripheral devices (i.e., KVS, ORB, Kiosk, and ePR)
27.CS - ANSWER Cashier. Allows a user to pay out orders within the
NewPOS System.
28.Dell WYSE - ANSWER Manufacturer of legacy Controllers,
e*SmartClocks, and servers.
29.Diebold - ANSWER Manufacturer of kiosks. One of the two approved
brands.
30.Display port - ANSWER A type of digital display used to connect a video
source to a controller.
WITH CORRECT DETAILED ANSWERS
2025/2026 GRADED A+ || 100%
GUARANTEED PASS RECENT VERSION
1. What should be done before removing the cables from the defective
controller? - ANSWER Ensure all cables are properly labeled
2. When installing a replacement controller, when should the power cord be
connected? - ANSWER once all the other cables have been attached
3. Once you have installed the controller, you must verify what? -
ANSWER all of the above
4. 3rd Present Window - ANSWER A third DT window at the DT-exit side
of the Lobby. This is where a crew person can hand out the "Pull Forward"
order.
5. A/B Switch - ANSWER A device used to switch the printer on one side of
the Heated Prep Table from Lunch(A) to Breakfast(B).
6. ABS - ANSWER Automated Beverage System. Legacy version -
Connects through Serial Hub.
,7. ABS 2.0 - ANSWER Automated Beverage System. Next Generation
version - Connects through a network cable to a network switch.
8. Aruba Gateway Controller - ANSWER This device allows your restaurant
to communicate with the internet. It allows outbound network traffic and
prevents unauthorized incoming network traffic
9. Aruba Network Switch - ANSWER The network switch connects devices
within a network and forwards data packets to and from those devices. This
is your LAN (local area network). All switch ports run at 1GB speeds, are
PoE enabled, and are managed.
10.ATEN - ANSWER Manufacturer of different devices in the restaurant,
including ATEN USB Extenders, ATEN KVM Switch, and IC-45 Adaptors.
11.ATOS - ANSWER The IT support desk contact for the restaurant. 1-800-
515-3636
12.BDAP - ANSWER Beverage and Dessert As Production. This includes
two controllers in the present booth area or hallway with Forward Present
Window and includes 2 monitors that could either be mirrored or routed
using Restaurant File Maintenance.
13.Biometric Reader - ANSWER A device that allows a user to scan their
fingerprint to be identified/login.
,14.Biscuit Box - ANSWER The beige or grey colored box that the network
jacks are mounted into. Homeruns connect from the back of the network
jacks here and go through the wall and into the back of the Patch Panel
15.BOS 5.0 - ANSWER Latest version of Back Office Server software,
which retired the ISP and now has C&I software.
16.Bump Bar - ANSWER A device that enables orders to be served, held,
and managed by pressing corresponding buttons.
17.Cash Drawer - ANSWER Cash drawers are mounted below the counter to
store money collected from customers.
18.Cat5e - ANSWER Category 5 enhanced cable. Transmits Data - Most
common cable type used in McDonald's. Can support PoE.
19.Cat6 - ANSWER Category 6 cable. Transmits data and power at a higher
rate for digital media. Used in DMB's at McDonald's. Can support PoE and
data
20.CBB - ANSWER Combined Beverage Business, otherwise known as the
McCafé area. This is where specialty drinks are made
21.C/D - ANSWER Cash Drawer
, 22.C&I - ANSWER Cash and Inventory in the QSR soft application to track
drawer count-downs, inventory, and other restaurant data.
23.COD - ANSWER Customer Order Display
24.CODE - ANSWER Core Operations Digital Expert
25.COM Port - ANSWER Communications Port. May be DB9, RJ45, or
RJ50. Used to send data to various equipment.
26.Controller - ANSWER A small computer used to send and receive
information from peripheral devices (i.e., KVS, ORB, Kiosk, and ePR)
27.CS - ANSWER Cashier. Allows a user to pay out orders within the
NewPOS System.
28.Dell WYSE - ANSWER Manufacturer of legacy Controllers,
e*SmartClocks, and servers.
29.Diebold - ANSWER Manufacturer of kiosks. One of the two approved
brands.
30.Display port - ANSWER A type of digital display used to connect a video
source to a controller.
