MGT 6681 ACTUAL EXAM SCRIPT 2026
QUESTIONS WITH SOLUTIONS GRADED A+
▶ Which type of literature primarily focuses on continuity and stabilization?
Answer: Organizational theory literature
▶ What metaphor is used in John Kotter and Holger Rathgeber's book "Our
Iceberg Is Melting"? Answer: A colony of penguins dealing with a melting
iceberg
▶ According to the provided information, what is a common issue with
principles derived from trade books about model organizations? Answer:
They may become outdated as organizations change
▶ According to the text, why do organizations need a greater
understanding of change? Answer: The external environment is changing
more rapidly than organizations
▶ What percentage of mergers and acquisitions fail, according to Burke
and Biggart? Answer: 75%
▶ According to the text, what is one of the biggest challenges in achieving
deep organization change? Answer: Changing the culture of an
organization
▶ What is the paradox mentioned regarding the timing of organization
change? Answer: The peak of success is the time to plan for significant
change
▶ What does the book suggest about the nature of the organization change
process? Answer: It is messy and nonlinear
▶ According to Michael Powell, what describes the shift to digital
technology? Answer: Messy and confusing
, ▶ What historical figure is cited as an early example of an organization
change agent in the Old Testament? Answer: Moses
▶ What was Jethro's suggestion to Moses to improve organizational
efficiency? Answer: Select rulers over thousands, hundreds, and tens
▶ According to the passage, what is comparatively new in the context of
organization change? Answer: The systematic study of organization
change
▶ What are the two theoretical domains used to understand organization
change mentioned in the passage? Answer: Open-system theory and a
synthesis of recent thinking on shifts from physics to life sciences
▶ What is an open system according to the passage? Answer: A system
that depends on and continually interacts with its environment
▶ What is a critical element of input for a business organization mentioned
in the passage? Answer: Money
▶ According to Katz and Kahn, what defines the boundaries of an
organization? Answer: The energic and informational transactions related
to input, throughput, and output
▶ What is the basic tenet of Gestalt psychology mentioned in the passage?
Answer: An organization is different from the simple sum of its parts
▶ What does negative entropy mean according to general systems theory?
Answer: An open system can store energy and acquire negative entropy by
importing more energy from its environment than it expends
▶ Who is considered the father of scientific management? Answer:
Frederick Winslow Taylor
▶ What term best describes Margaret Thatcher's approach to transforming
British Airways? Answer: Change agent
▶ What significant change did Margaret Thatcher implement for British
Airways around 1983? Answer: Transition to a publicly owned company
QUESTIONS WITH SOLUTIONS GRADED A+
▶ Which type of literature primarily focuses on continuity and stabilization?
Answer: Organizational theory literature
▶ What metaphor is used in John Kotter and Holger Rathgeber's book "Our
Iceberg Is Melting"? Answer: A colony of penguins dealing with a melting
iceberg
▶ According to the provided information, what is a common issue with
principles derived from trade books about model organizations? Answer:
They may become outdated as organizations change
▶ According to the text, why do organizations need a greater
understanding of change? Answer: The external environment is changing
more rapidly than organizations
▶ What percentage of mergers and acquisitions fail, according to Burke
and Biggart? Answer: 75%
▶ According to the text, what is one of the biggest challenges in achieving
deep organization change? Answer: Changing the culture of an
organization
▶ What is the paradox mentioned regarding the timing of organization
change? Answer: The peak of success is the time to plan for significant
change
▶ What does the book suggest about the nature of the organization change
process? Answer: It is messy and nonlinear
▶ According to Michael Powell, what describes the shift to digital
technology? Answer: Messy and confusing
, ▶ What historical figure is cited as an early example of an organization
change agent in the Old Testament? Answer: Moses
▶ What was Jethro's suggestion to Moses to improve organizational
efficiency? Answer: Select rulers over thousands, hundreds, and tens
▶ According to the passage, what is comparatively new in the context of
organization change? Answer: The systematic study of organization
change
▶ What are the two theoretical domains used to understand organization
change mentioned in the passage? Answer: Open-system theory and a
synthesis of recent thinking on shifts from physics to life sciences
▶ What is an open system according to the passage? Answer: A system
that depends on and continually interacts with its environment
▶ What is a critical element of input for a business organization mentioned
in the passage? Answer: Money
▶ According to Katz and Kahn, what defines the boundaries of an
organization? Answer: The energic and informational transactions related
to input, throughput, and output
▶ What is the basic tenet of Gestalt psychology mentioned in the passage?
Answer: An organization is different from the simple sum of its parts
▶ What does negative entropy mean according to general systems theory?
Answer: An open system can store energy and acquire negative entropy by
importing more energy from its environment than it expends
▶ Who is considered the father of scientific management? Answer:
Frederick Winslow Taylor
▶ What term best describes Margaret Thatcher's approach to transforming
British Airways? Answer: Change agent
▶ What significant change did Margaret Thatcher implement for British
Airways around 1983? Answer: Transition to a publicly owned company
